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Information Systems Services Framework Agreement

Northern Powergrid (Northeast) plc

Buyer Contact Info

Buyer Name: Northern Powergrid (Northeast) plc

Buyer Address: Lloyds Court 78 Grey Street, Newcastle upon Tyne, UKC22, NE1 6AF, United Kingdom

Contact Name: James Bell

Contact Email: purchasing@northernpowergrid.com

Contact Telephone: 07731024333

Buyer Name: Northern Powergrid Limited

Contact Email: james.bell@northernpowergrid.com

Contact Telephone: +447731024333

Status
active
Procedure
selective
Value
455000000.0 GBP
Gross: 455000000 GBP
Published
24 Oct 2025, 11:07
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

Northern Powergrid is looking to establish an Information System Services Framework Agreement that will deliver all regulated business digital, cyber, and managed service requirements across the following ten Lots: 1. Infrastructure Operations 2. Application Operations 3. End User Computing 4. Cyber Operations 5. Service Integration 6. Oracle 7. Technical Services 8. Transformation Services 9. Platform Engineering 10. Testing Services Lots 1 to 6 (inclusive) are "business as usual" managed services. Lots 7 to 10 (inclusive) are future requirements that are required to respond to our evolving industry.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/068162-2025

Link Description: Tender notice on Find a Tender

Lots

Lot Title: Infrastructure Operations

Lot Description: Provision of infrastructure operation services, including but not limited to data centre services, data centre networking, infrastructure security services, and business continuity.

Lot 1 Status: active

Lot 1 Has Options: Yes

Lot 1 Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Lot 1 Value: GBP 18,640,154.84

Lot 1 Value (Gross): GBP 22,368,185.80

Lot 1 Contract Start: 2026-05-01T00:00:00+01:00

Lot 1 Contract End: 2029-04-30T23:59:59+01:00

Lot 1 Award Criterion (price): Price (65%)

Lot 1 Award Criterion (quality): Terms and Conditions (5%)

Lot 1 Award Criterion (quality): Technical (30%)

Lot Title: Application Operations

Lot Description: Provision of application operation services including but not limited to application maintenance and support, service deployment and decommissioning, lifecycle management, application security services, and business continuity.

Lot 2 Status: active

Lot 2 Has Options: Yes

Lot 2 Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Lot 2 Value: GBP 19,747,490.77

Lot 2 Value (Gross): GBP 23,696,988.92

Lot 2 Contract Start: 2026-05-01T00:00:00+01:00

Lot 2 Contract End: 2029-04-30T23:59:59+01:00

Lot 2 Award Criterion (price): Price (65%)

Lot 2 Award Criterion (quality): Terms and Conditions (5%)

Lot 2 Award Criterion (quality): Technical (30%)

Lot Title: End User Experience

Lot Description: Provision of end user experience services including but not limited to service desk, end user compute, and Teams rooms.

Lot 3 Status: active

Lot 3 Has Options: Yes

Lot 3 Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Lot 3 Value: GBP 12,272,973.23

Lot 3 Value (Gross): GBP 14,727,567.88

Lot 3 Contract Start: 2026-05-01T00:00:00+01:00

Lot 3 Contract End: 2029-04-30T23:59:59+01:00

Lot 3 SME Suitable: Yes

Lot 3 Award Criterion (price): Price (45%)

Lot 3 Award Criterion (quality): Term and Conditions (5%)

Lot 3 Award Criterion (quality): Technical (50%)

Lot Title: Cyber Operations

Lot Description: Provision of cyber operation services including but not limited to security testing, security incident response, business continuity, and crypto management.

Lot 4 Status: active

Lot 4 Has Options: Yes

Lot 4 Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Lot 4 Value: GBP 6,690,154.58

Lot 4 Value (Gross): GBP 8,028,185.50

Lot 4 Contract Start: 2026-05-01T00:00:00+01:00

Lot 4 Contract End: 2029-04-30T23:59:59+01:00

Lot 4 SME Suitable: Yes

Lot 4 Award Criterion (price): Price (45%)

Lot 4 Award Criterion (quality): Terms and Conditions (5%)

Lot 4 Award Criterion (quality): Technical (50%)

Lot Title: Service Integration

Lot Description: Provision of service integration services including but not limited to service operation, continual service improvement, eco-system vendor management, and service quality.

Lot 5 Status: active

Lot 5 Has Options: Yes

Lot 5 Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Lot 5 Value: GBP 4,863,050.30

Lot 5 Value (Gross): GBP 5,835,660.36

Lot 5 Contract Start: 2026-05-01T00:00:00+01:00

Lot 5 Contract End: 2029-04-30T23:59:59+01:00

Lot 5 SME Suitable: Yes

Lot 5 Award Criterion (price): Price (65%)

Lot 5 Award Criterion (quality): Terms and Conditions (5%)

Lot 5 Award Criterion (quality): Technical (30%)

Lot Title: Oracle

Lot Description: Provision of Oracle services including but not limited to application support, annual upgrades, vulnerability management, and platform/cloud management.

Lot 6 Status: active

Lot 6 Has Options: Yes

Lot 6 Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Lot 6 Value: GBP 11,437,500

Lot 6 Value (Gross): GBP 13,725,000

Lot 6 Contract Start: 2026-05-01T00:00:00+01:00

Lot 6 Contract End: 2029-04-30T23:59:59+01:00

Lot 6 SME Suitable: Yes

Lot 6 Award Criterion (price): Price (65%)

Lot 6 Award Criterion (quality): Terms and Conditions (5%)

Lot 6 Award Criterion (quality): Technical (30%)

Lot Title: Technical Services

Lot Description: Provision of technical services including but not limited to governance, demand management, dispute resolution, and service level agreement management.

Lot 7 Status: active

Lot 7 Has Options: Yes

Lot 7 Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Lot 7 Value: GBP 895,902.86

Lot 7 Value (Gross): GBP 1,075,083.43

Lot 7 Contract Start: 2026-05-01T00:00:00+01:00

Lot 7 Contract End: 2029-04-30T23:59:59+01:00

Lot 7 SME Suitable: Yes

Lot 7 Award Criterion (price): Price (45%)

Lot 7 Award Criterion (quality): Terms and Conditions (5%)

Lot 7 Award Criterion (quality): Technical (50%)

Lot Title: Transformation Services

Lot Description: Provision of transformation services including but not limited to programme and project delivery services, technical delivery services, system integration, and data/business analysis.

Lot 8 Status: active

Lot 8 Has Options: Yes

Lot 8 Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Lot 8 Value: GBP 300,745,948.73

Lot 8 Value (Gross): GBP 360,895,138.47

Lot 8 Contract Start: 2026-05-01T00:00:00+01:00

Lot 8 Contract End: 2029-04-30T23:59:59+01:00

Lot 8 SME Suitable: Yes

Lot 8 Award Criterion (quality): Terms and Conditions (5%)

Lot 8 Award Criterion (quality): Technical (95%)

Lot Title: Platform Engineering

Lot Description: Provision of platform engineering services including but not limited to platform engineering and automation, cloud and hybrid integration, developer enablement, development, security & operations and compliance, Observability and reliability engineering, and platform operations and continuous improvement.

Lot 9 Status: active

Lot 9 Has Options: Yes

Lot 9 Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Lot 9 Value: GBP 3,045,173.81

Lot 9 Value (Gross): GBP 3,654,208.57

Lot 9 Contract Start: 2026-05-01T00:00:00+01:00

Lot 9 Contract End: 2029-04-30T23:59:59+01:00

Lot 9 SME Suitable: Yes

Lot 9 Award Criterion (quality): Terms and Conditions (5%)

Lot 9 Award Criterion (quality): Technical (95%)

Lot Title: Testing Services

Lot Description: Provision of testing services including but not limited to test service set-up and governance, functional testing services, performance and load testing, integration testing, data testing services, and compatibility testing.

Lot 10 Status: active

Lot 10 Has Options: Yes

Lot 10 Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Lot 10 Value: GBP 895,902.86

Lot 10 Value (Gross): GBP 1,075,083.43

Lot 10 Contract Start: 2026-05-01T00:00:00+01:00

Lot 10 Contract End: 2029-04-30T23:59:59+01:00

Lot 10 SME Suitable: Yes

Lot 10 Award Criterion (quality): Terms and Conditions (5%)

Lot 10 Award Criterion (quality): Technical (95%)

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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      "features": "This is a two-stage procedure. \n1. Procurement Specific Questionnaire including a Confidentiality Agreement. \n2. Invitation to Negotiate. \nFurther detail in relation to the requirements can be found in the documents available from the eTendering Portal."
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}