Buyer Name: Birmingham City Council
Buyer Address: Council House, 1 Victoria Square, Birmingham, UKG31, B1 1BB, United Kingdom
Contact Name: Commercial and Procurement Services
Contact Email: etendering@birmingham.gov.uk
Buyer Name: Birmingham City Council
Buyer Address: Council House, 1 Victoria Square, Birmingham, UKG31, B1 1BB, United Kingdom
Contact Name: Commercial and Procurement Services
Contact Email: etendering@birmingham.gov.uk
Birmingham City Council (the "Council") is seeking to appoint an organisation for the provision of administration and resources for Department of Work and Pensions initiatives. Council terms and conditions will be used. To provide the resource that is suitably skilled and experienced and available to deliver the services and provide support (including): • Administration of Housing Benefit and Council Tax support – Assessing and awarding Housing Benefit and Council Tax support for new applications and change of circumstances in line with the DWP Regulations and Local Authority Procedures. • Collection of overpaid Benefit – To recover Housing Benefit which has been overpaid and is recoverable, using the various methods available in line with the legislation. • Administration of Discretionary awards – to assess applications for a discretionary Housing award in line with the H.B and Universal credit guidelines. Resource to be called off by the Council as and when required The providers staff will be trained and provided access to the Council’s system, once NDAs are in place and security checks undertaken. The providers I.T. system needs to be compatible with Citrix Client being employed on their devices
No linked documents found for this notice.
External Link: https://www.find-tender.service.gov.uk/Notice/068344-2025
Link Description: Tender notice on Find a Tender
Lot LOT-0001 Status: active
Lot LOT-0001 Value: AED 2,000,000
Lot LOT-0001 Value (Gross): AED 2,400,000
Lot LOT-0001 Contract Start: 2026-02-01T00:00:00+00:00
Lot LOT-0001 Contract End: 2029-01-31T23:59:59+00:00
Lot LOT-0001 Award Criterion (price): Simple description
Document Description: Not published
Document Description: Tender notice on Find a Tender
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"description": "Birmingham City Council (the \"Council\") is seeking to appoint an organisation for the provision of administration and resources for Department of Work and Pensions initiatives. Council terms and conditions will be used.\nTo provide the resource that is suitably skilled and experienced and available to deliver the services and provide support (including):\n\u2022 Administration of Housing Benefit and Council Tax support \u2013 Assessing and awarding Housing Benefit and Council Tax support for new applications and change of circumstances in line with the DWP Regulations and Local Authority Procedures. \n\u2022 Collection of overpaid Benefit \u2013 To recover Housing Benefit which has been overpaid and is recoverable, using the various methods available in line with the legislation. \n\u2022 Administration of Discretionary awards \u2013 to assess applications for a discretionary Housing award in line with the H.B and Universal credit guidelines. \nResource to be called off by the Council as and when required\nThe providers staff will be trained and provided access to the Council\u2019s system, once NDAs are in place and security checks undertaken.\nThe providers I.T. system needs to be compatible with Citrix Client being employed on their devices",
"documents": [
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"mainProcurementCategory": "services",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "active",
"submissionMethodDetails": "This tender is being issued using the Council\u0027s e-tendering system \u0027In-tend\u0027 and organisations must ensure that they are registered users. The procurement process will be managed using this system and therefore all bids must be submitted by Tenderers via the \u0027in-tend\u0027 system. https://in-tendhost.co.uk/birminghamcc Registration and use of in-tend is free. All correspondence for this procurement process must be via the in-tend correspondence function and you should not contact any individual directly either by email or by telephone. If you are already a registered user, you do not have to re-register. If you are unable to register with in-tend or are experiencing difficulties, please email the etendering@birmingham.gov.uk. \nTender deadline submission is noon on 28th November 2025.",
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"title": "Administration and Resources for Department of Works and Pensions Initiatives",
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