Docklands Light Railway Technical Support and Spares Agreement

{
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              "countryName": "United Kingdom",
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            {
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            {
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              "countryName": "United Kingdom",
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            {
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            {
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            {
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              "countryName": "United Kingdom",
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            {
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          "id": "GB-COH-03132438",
          "name": "HITACHI RAIL GTS UK LIMITED"
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  "buyer": {
    "id": "GB-PPON-PHMT-6197-NWNZ",
    "name": "Transport for London"
  },
  "contracts": [
    {
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      "dateSigned": "2025-09-29T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2025-10-27T11:35:13Z",
          "description": "Contract details notice on Find a Tender",
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          "format": "text/html",
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      "hasOptions": true,
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      "id": "1",
      "noAgreedMetricsRationale": "Contract is below \u00a35 million including VAT.",
      "options": {
        "description": "The right to additional purchases while the contract is valid.\n- Additional Seltrac Failure Notice (SFNs) Investigations:\nThe Contract includes a number of SFN investigation as part of the core services however as an optional service, additional SFN investigation can be purchased from the Supplier.\n- Sub-System Technical Specialist Engineer:\nAs an optional service, subsystem technical specialist engineers can provide expert consultation in their respective technical domains, which may include hardware and software design, systems engineering, System Operations (SysOps), Data Communications System (DCS), tools development, Independent Verification and Validation Qualification (IVVQ), safety engineering, and technical compliance.\n- Technical training and monitoring:\nOptional service if required for staff training on the supplier designed and deployed signalling system and associated sub-systems used on the network.\nAdditional options may also include but are not limited to:\n- Delivery of Cyber Security Patching\n- Software Support\n- Design Support."
      },
      "period": {
        "endDate": "2028-10-01T23:59:59+01:00",
        "maxExtentDate": "2029-10-01T23:59:59+01:00",
        "startDate": "2025-10-01T00:00:00+01:00"
      },
      "renewal": {
        "description": "There is currently an ongoing wider business strategy to develop a signalling framework. The proposed framework will cover the services provided by this Contract within the framework maintenance scope. The option to extend will be used in the event the framework is delayed."
      },
      "status": "active",
      "value": {
        "amount": 3574097,
        "amountGross": 4288916.4,
        "currency": "GBP"
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  "date": "2025-10-27T11:35:13Z",
  "id": "068493-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05817c",
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      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E20 1JN",
        "region": "UKI41",
        "streetAddress": "5 Endeavour Square"
      },
      "contactPoint": {
        "email": "BSFAribaAdministration@tfl.gov.uk"
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            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
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      "identifier": {
        "id": "PHMT-6197-NWNZ",
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      "name": "Transport for London",
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      "address": {
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        "locality": "London",
        "postalCode": "E1W 1YW",
        "region": "UKI42",
        "streetAddress": "Quadrant House 4 Thomas More Square"
      },
      "contactPoint": {
        "email": "uk-gts-opp@urbanandmainlines.com"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "url": "https://www.hitachirail.com/",
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  "tag": [
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  "tender": {
    "description": "Technical support and spares provision for the signalling system deployed on the Docklands Light Railway network.\nThe Contract length will be 3 years with an option to extend by up to 1 year.\nThe scope of the Service provisions includes:\n- Hitachi technical office support\n- Seltrac Failure Notice investigations\n- Maintenance support\n- System Monitoring\n- Technical Training and Mentoring\n- Spares and Repairs Service\n- Asset life roadmap support\n- Obsolescence management support\n- Cyber security provisions.",
    "documents": [
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        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
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    "id": "ocds-h6vhtk-05817c",
    "legalBasis": {
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      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
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        "status": "complete"
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    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "The reasons for a single source award pursuant to the direct award justifications set out in paragraph 5 of Schedule 5 of the Procurement Act 2023 are as follows:\n1.\tHitachi is the only supplier capable of providing the required services to maintain the DLR signalling system as they own the intellectual property rights (IPR) in that system, including the hardware and software for all signalling sub-systems. \n2.\tThe DLR signalling system is a bespoke and complex system designed for the DLR. No other operator has the IPR (including access to the source code of the system software), expertise or knowledge required to provide the technical support services for the signalling system.  TfL has no contractual right to access the source code for the software and associated IPR.\n3.\tHitachi will not permit others to access or maintain its software as this would invalidate the safety assurances given by Hitachi, in its capacity as the signalling design authority, that the system is and continues to be fit for purpose and safe to operate.\n4.\tFor the reasons explained above, there are no reasonable alternatives to the services required from Hitachi under the support agreement.",
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      {
        "id": "singleSuppliersIntellectualPropertyExclusiveRights"
      },
      {
        "id": "singleSuppliersTechnicalReasons"
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    ],
    "status": "complete",
    "title": "Docklands Light Railway Technical Support and Spares Agreement"
  }
}