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The Provision of Voice and Telephony Services

Govia Thameslink Railway Limited

Buyer Contact Info

Buyer Name: Govia Thameslink Railway Limited

Buyer Address: 1st Floor, Monument Place, 24 Monument Street, London, UKI31, EC3R 8AJ, United Kingdom

Contact Name: Dulcie Neal

Contact Email: dulcie.neal@gtrailway.com

Contact Telephone: 07929063232

Status
active
Procedure
open
Value
450000.0 GBP
Gross: 562500.0 GBP
Published
27 Oct 2025, 14:05
Deadline
21 Nov 2025, 12:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
32551400 - Telephone network
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

GTR are looking for a supplier who can provide and manage voice and telephony services across the GTR network. Bidders will need to ensure they can support all existing handsets as these may be replaced due to fault throughout the duration of the contract. Bidders will be asked to provide optional pricing for this as part of the submission which will not be scored at tender stage. The key requirements for this tender exercise are: •To provide services on existing fixed Poly handsets across the stations and depots, noting that Poly handsets are to be re-used day 1 of the mobilisation. •ATAs to be migrated day 1 of the mobilisation, however these can be replaced if required for support reasons. •A carrier grade system is essential due to operational requirements. •Existing numbering is to be retained. Basic or equivalent functionality is essential. •Improved handset robustness especially high user fixed handsets While not part of the project scope GTR are interested in future capabilities of the proposed solution for simplified dialling from the station and depot phones to its existing 7000 mobile users – Note that this will not form part of the scored criteria for this tender exercise. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Telephone-network./JP5W2NJ5A8 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/JP5W2NJ5A8

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/068562-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 450,000.00

Lot 1 Value (Gross): GBP 562,500.00

Lot 1 Contract Start: 2026-01-06T00:00:00+00:00

Lot 1 Contract End: 2028-03-31T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (price): Criterion 1 (40%)

Lot 1 Award Criterion (quality): Criterion 2 (60%)

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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