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Emergency Department Well-being & Home Safe Service

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) Undertaking the procurement on behalf of the contracting authorities

Buyer Contact Info

Buyer Name: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) Undertaking the procurement on behalf of the contracting authorities

Buyer Address: 4-5 Charnwood Court,, Cardiff, UKL22, CF14 3UZ, United Kingdom

Contact Name: Amy Chilvers

Contact Email: amy.chilvers@wales.nhs.uk

Buyer Name: Cardiff and Vale University Health Board

Buyer Address: Maes-y-Coed Road, Cardiff, UKL22, CF14 4HH, United Kingdom

Contact Email: claire.salisbury@wales.nhs.uk

Show 2 more buyers

Buyer Name: Hywel Dda University Health Board

Buyer Address: Ystwyth Building, Hafan Derwen, St Davids Park, Jobswell Road, Carmarthen, UKL14, SA31 3BB, United Kingdom

Contact Email: gemma.deverill@wales.nhs.uk

Buyer Name: Swansea Bay University Health Board

Buyer Address: Baglan Energy Park, Port Talbot, UKL17, SA12 7BR, United Kingdom

Contact Email: keir.warner@wales.nhs.uk

Status
active
Procedure
open
Value
2426900.0 GBP
Gross: 2912280 GBP
Published
27 Oct 2025, 18:34
Deadline
21 Nov 2025, 12:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85312400 - Welfare services not delivered through residential institutions
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

This is a joint procurement for the provision of Emergency Department Well-being & Home Safe Service to a select number of Health Boards across South East and South West Wales. The tender will be split into the following Lotting structure: Lot 1 - Cardiff and Vale University Heath Board (University Hospital Wales) Lot 2 - Hywel Dda University Health Board ( Glangwili General Hospital) Lot 3 - Swansea Bay University Health Board ( Morriston Hospital) The Emergency Department (ED) well-being and home safe service was established to support local clinical teams and patients accessing emergency department services. The service offers support for frail older people and vulnerable adults in emergency departments, as well as resettle people in their homes with follow-up welfare calls or visits, and where necessary, to connect them to community services to avoid readmission into the emergency department.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://etenderwales.bravosolution.co.uk/home.html

Link Description: ITT 51717

External Link: https://www.find-tender.service.gov.uk/Notice/068744-2025

Link Description: Tender notice on Find a Tender

Lots

Lot Title: Cardiff and Vale University Heath Board (University Hospital Wales)

Lot Description: This is for the provision of Emergency Services and Well Being within the Cardiff and Vale University Health Board (University Hospital Wales).

Lot 1 Status: active

Lot 1 Value: GBP 980,000

Lot 1 Value (Gross): GBP 1,176,000

Lot 1 Contract Start: 2026-04-01T00:00:00+01:00

Lot 1 Contract End: 2027-03-31T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (cost): Commercial

Lot 1 Award Criterion (quality): Technical

Lot Title: Hywel Dda University Health Board - Glangwili General Hospital

Lot Description: This is for the provision of Emergency Services and Well Being within the Hywel Dda University Health Board (Glangwili General Hospital)

Lot 2 Status: active

Lot 2 Value: GBP 950,000

Lot 2 Value (Gross): GBP 1,140,000

Lot 2 Contract Start: 2026-04-01T00:00:00+01:00

Lot 2 Contract End: 2027-03-31T23:59:59+01:00

Lot 2 SME Suitable: Yes

Lot 2 Award Criterion (quality): Commercial

Lot 2 Award Criterion (price): Technical

Lot Title: Swansea Bay University Health Board - Morriston Hospital

Lot Description: This is for the provision of Emergency Services and Well Being within the Swansea Bay University Health Board.

Lot 3 Status: active

Lot 3 Value: GBP 496,900

Lot 3 Value (Gross): GBP 596,280

Lot 3 Contract Start: 2026-04-01T00:00:00+01:00

Lot 3 Contract End: 2027-03-31T23:59:59+01:00

Lot 3 SME Suitable: Yes

Lot 3 Award Criterion (quality): Commercial

Lot 3 Award Criterion (price): Price

Documents

Document Description: ITT 51717

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

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