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Welfare Benefits & Tribunal Service

City of Doncaster Council

Buyer Contact Info

Buyer Name: City of Doncaster Council

Buyer Address: Civic Office, Waterdale, Doncaster, UKE31, DN1 3BU, United Kingdom

Contact Name: Samantha Blakeley

Contact Email: Samantha.Blakeley@doncaster.gov.uk

Contact Telephone: +44 1302862145

Status
active
Procedure
open
Value
323901.0 GBP
Gross: 388681.2 GBP
Published
28 Oct 2025, 10:30
Deadline
27 Nov 2025, 12:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
75310000 - Benefit services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

City of Doncaster Council (DCD) wishes to commission a Welfare Benefits and Tribunal Service (WBATS) for the whole of the Doncaster area. The primary purpose of this Service will be to support adults with multiple and complex needs who have a disability or long term health condition and their carers with welfare benefits and tribunal representation. The aim is to ensure that these people are aware of and are able to take up their rights to welfare benefits, thereby maximising their income and improving their independence and choice. Service Aims The service is designed to: Maximise income for individuals with complex needs. Support improvements in independence, health, wellbeing, and life opportunities. Focus on people who struggle to navigate the benefits system or use digital technology to make claims. Encourage self-help and independence for those who are capable, by signposting them to digital tools or community support (e.g. libraries). Key Service Elements The service will include: Signposting: Directing capable individuals to resources for self-service. Includes digital tools, community support, and organisations in the Voluntary, Community and Faith Sector. Benefit Entitlement Assessments: Calculating what benefits individuals are eligible for. Claim Form Assistance: Helping complete benefit applications. Providing follow-up casework. Complex Casework: Preparing submissions for revisions, supersessions, or appeals. Tribunal Support: Handling tribunal casework. Providing representation at tribunals.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/068835-2025

Link Description: Tender notice on Find a Tender

Lots

Lot LOT-0000 Status: active

Lot LOT-0000 Value: GBP 323,901.00

Lot LOT-0000 Value (Gross): GBP 388,681.20

Lot LOT-0000 Contract Start: 2026-04-01T00:00:00Z

Lot LOT-0000 Contract End: 2029-04-01T23:59:59Z

Lot LOT-0000 SME Suitable: Yes

Documents

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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