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Request for quotation to trial technologies to improve customer experience through enhanced accessibility and special assistance services at Glasgow Airport – Challenge A

CONNECTED PLACES CATAPULT

Buyer Contact Info

Buyer Name: CONNECTED PLACES CATAPULT

Buyer Address: 1 Sekforde Street, London, UKI43, EC1R 0BE, United Kingdom

Contact Name: Procurement Team

Contact Email: procurement@cp.catapult.org.uk

Status
active
Procedure
open
Value
20833.0 GBP
Gross: 25000 GBP
Published
29 Oct 2025, 12:35
Deadline
18 Nov 2025, 12:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
73100000 - Research and experimental development services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

Connected Places Catapult and Glasgow Airport have collaborated to create the Connected Airport Living Lab, a collaborative R&D asset used to showcase UK-developed innovations, attract investment, and act as an innovation catalyst for the aviation sector. It is also used for testing and demonstrations of a diverse range of innovations aimed at addressing challenges facing the aviation sector, notably the decarbonisation of ground and air operations, the adoption of hydrogen, automation, data analytics and to enhance passenger experience. We are launching a new project to trial technologies to enhance the provision of special assistance at airports to make air travel more inclusive and accessible to all. We have conducted a period of discovery, including desk research, stakeholder interviews and airport observations and interviews at Glasgow Airport with relevant staff. Using this research, and in collaboration with Glasgow Airport, we have identified two key challenges which would improve customer service at the airport as well as support the Catapult’s aim of supporting UK businesses to scale and grow.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/069341-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: AED 20,833

Lot 1 Value (Gross): AED 25,000

Lot 1 Contract Start: 2025-12-08T00:00:00+00:00

Lot 1 Contract End: 2026-03-31T23:59:59+01:00

Documents

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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