LCRCA Bus Franchising Contract Management System

{
  "buyer": {
    "id": "GB-PPON-PNDZ-8253-CJJM",
    "name": "Liverpool City Region Combined Authority"
  },
  "date": "2025-10-29T16:03:46Z",
  "id": "069508-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05d693",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Liverpool",
        "postalCode": "L3 1BP",
        "region": "UKD72",
        "streetAddress": "1 Mann Island"
      },
      "contactPoint": {
        "email": "Procurement@liverpoolcityregion-ca.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PNDZ-8253-CJJM",
      "identifier": {
        "id": "PNDZ-8253-CJJM",
        "scheme": "GB-PPON"
      },
      "name": "Liverpool City Region Combined Authority",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-02-01T23:59:59Z"
    },
    "description": "The Liverpool City Region Combined Authority (LCRCA) is on a journey to take back control of the city region\u0027s bus network through Bus Franchising. The LCRCA will become responsible for 100% of the bus network and will award contracts to operators to run these services on their behalf, with key performance metrics in place with constant monitoring of their performance.\nTo support LCRCA\u0027s Bus Franchising service, LCRCA wish to procure a new Bus Franchising Contract Management System (CMS), with a combined performance payment calculator (PPC).\nThe LCRCA Bus Franchising service is scheduled to go-live on September 6th 2026 and the new CMS (with PPC) must therefore be procured well in advance of this date and must be fully operational and ready for go-live use by 1st August 2026 (1x month before Bus Franchising go-live).\nThe fully operational go-live date of the 1st August is the minimum date requirement and ideally, LCRCA would expect the Supplier to achieve an operational go-live date in June/July 2026.\nBackground\nLCRCA have an existing CMS which has been in operation for (approx.) 4yrs and is used for the management of the supported bus network data (approx. 331x contracts across 16x operators, ranging from single school journeys to general daily services).\nNote: The current LCRCA CMS is used for the management of the supported bus network data only, and is not used for the current commercial network (approx. 240K trips per month).\nLCRCA are looking to engage with a Supplier to provide Contract Management capabilities that will allow the LCRCA to ensure each Bus Franchising Operators\u0027 service payment accurately reflects the contract in place and incorporates any performance measure adjustments.\nLCRCA\u0027s Bus Franchising CMS will need to deliver the following:?\n\u2022 Business as usual Franchise Contract management (new/change/cancel).\n\u2022 Contract changes, temporary, emergency and permanent.\n\u2022 Excellent UI, maximum automation.\n\u2022 Ability to ingest bus timetable data in TxC format.\n\u2022 Logging of breaches/fixed penalties.?\n\u2022 Data export and dashboards.\nLCRCA\u0027s Bus Franchising PPC will need to deliver the following:?\nAbility to hold/refresh indexed elements used in payment calculations.\nIntegration with AVL data to calculate Indexed Lost Mileage, which has been approved by LCRCA.\nLogging of Excusing Events and how data can be excluded from the calculation.\nThe calculation of bonus/deductions for:\nStart Point punctuality.\nIntermediate point punctuality.\nVehicle compliance.\nCustomer Complaints.\nBreaches.\nPartnering \u0026 Growth element.\nPatronage element.\nCalculation of Service payment in line with payment schedule.\nCalculation of performance adjustment.\nLogging of miscellaneous payments.\nSelf-Billing invoice creation.\nApproval \u0026 authorisation (by different roles) for payment.\nIntegration with payment system.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-10-29T16:03:46Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "069508-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/069508-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-11-19T12:00:00Z"
    },
    "id": "DN787667",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Software package and information systems",
            "id": "48000000",
            "scheme": "CPV"
          },
          {
            "description": "IT services: consulting, software development, Internet and support",
            "id": "72000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKD72"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2031-07-31T23:59:59+01:00",
          "startDate": "2026-08-01T00:00:00+01:00"
        },
        "id": "1",
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Technical Overview\nAs part of this procurement process, bidders will be required to complete a Procurement Specific Questionnaire (PSQ). The PSQ will include questions designed to assess technical capability, relevant experience, and compliance with initial requirements. All responses must be submitted via The Chest procurement portal by the stated deadline.\nThe PSQ will outline the key technical requirements for the proposed Contract Management System. These requirements will cover areas such as:\nSystem functionality to support bus franchising operations\nPerformance monitoring and reporting capabilities\nIntegration with existing LCRCA systems and data sources\nSecurity, scalability, and user accessibility standards\nSuppliers who successfully pass the PSQ stage will be invited to the closed Invitation to Tender (ITT) stage. At this point, they will receive the full specification, along with all supporting tender documents, enabling them to provide a detailed technical and commercial proposal.",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 912000,
          "amountGross": 1140000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "features": "The Liverpool City Region Combined Authority (LCRCA) is implementing bus franchising, taking full responsibility for the city region\u0027s bus network. To support this, LCRCA requires a Contract Management System capable of meeting franchising requirements, including performance monitoring and compliance with key metrics.\nThis opportunity will follow a competitive flexible procurement process:\nExpression of Interest \u0026 PSQ Stage\nInterested suppliers must register their interest via The Chest procurement portal. Upon registration, suppliers will gain access to the Procurement Specific Questionnaire (PSQ).\nThe PSQ must be completed and submitted through The Chest before the stated deadline.\nOnly suppliers who successfully pass the PSQ evaluation will progress to the next stage.\nClosed Invitation to Tender (ITT) Stage\nShortlisted suppliers will be invited to participate in the closed ITT stage. At this point, they will receive the full tender pack, including:\nDetailed specifications\nSupporting tender documents\nInstructions for submission and evaluation criteria\nThis process ensures that only qualified suppliers proceed to the ITT stage, enabling LCRCA to select a solution that meets its operational and strategic objectives for bus franchising."
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Competitive flexible procedure",
    "status": "active",
    "submissionMethodDetails": "Bidders wishing to respond to this tender opportunity are requested to log in to their ProContract Due North portal account. The tender can be located by searching its description or using the DN reference number provided.\nOnce you have accessed the tender, you will be able to view and complete the Procurement Specific Questionnaire (PSQ). All responses must be submitted via the Proactis portal before the stated deadline. This PSQ stage is mandatory and will determine which suppliers progress to the next stage of the procurement process.\nTo register for this tender opportunity and other public sector tenders, please visit:\nhttps://procontract.due-north.com/SupplierRegistration/Register",
    "submissionTerms": {
      "electronicSubmissionPolicy": "notAllowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-11-28T12:00:00Z"
    },
    "title": "LCRCA Bus Franchising    Contract Management System",
    "value": {
      "amount": 912000,
      "amountGross": 1140000,
      "currency": "GBP"
    }
  }
}