Workforce Development Services for Care Providers in Suffolk

{
  "buyer": {
    "id": "GB-PPON-PHVH-1657-HHMV",
    "name": "Suffolk County Council"
  },
  "date": "2025-11-03T06:49:19Z",
  "id": "070282-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-056147",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Ipswich",
        "postalCode": "IP1 2BX",
        "region": "UKH14",
        "streetAddress": "Endeavour House, 8 Russell Road"
      },
      "contactPoint": {
        "email": "Procurementbusinesssupport@suffolk.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PHVH-1657-HHMV",
      "identifier": {
        "id": "PHVH-1657-HHMV",
        "scheme": "GB-PPON"
      },
      "name": "Suffolk County Council",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tenderUpdate"
  ],
  "tender": {
    "aboveThreshold": true,
    "amendments": [
      {
        "description": "Amended question \u0027Are the conditions of participation the same for all lots?\u0027 to No",
        "id": "070282-2025"
      }
    ],
    "awardPeriod": {
      "endDate": "2026-02-19T23:59:59Z"
    },
    "description": "The overarching requirement of this service is to support the care market regarding the forecast of the future needs of Suffolk customers. To increase awareness of good practice, have a stable workforce, encourage a positive culture with increased staff retention. To work with the council to identify and address gaps in the Suffolk social care workforce skills and training to enable them to deliver a range of care and support, from promoting independence to complex care. And work closely and positively, with all stakeholders to improve market capacity and better equipped to develop and be sustainable.\nSuffolk County Council has joined the government\u0027s Devolution Priority Programme (DPP), a fast-track programme towards devolution and local government reorganisation.\nUnder the DPP it is proposed that:\na)  a Mayoral Combined County Authority (MCCA) for Norfolk and Suffolk is established, with strategic powers and headed by an elected mayor (\"Devolution\").\nb) the existing two-tier council structure in Suffolk is abolished and replaced with one or more unitary councils covering the current geographical boundary of Suffolk (\"LGR\").\nIt is possible that both, one or neither of these changes will happen. These changes are declared as known risks as we do not yet know the implications of Devolution and/or LGR.\nAs a result of LGR and Devolution, contract modifications may be necessary to novate, transfer or disaggregate the contract from the one you entered into to one or more successor authorities or the MCAA.  Impacts could include changes to geographical boundaries, significant increases and/or decreases in the goods and/or services required due to the change in size/scope of any successor authority or the MCAA. This may also change the scope of the contract\nInterested Parties should refer to the Invitation to Tender and Contract Terms for the Known Risks.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "documentType": "biddingDocuments",
        "id": "L-1",
        "url": "www.suffolksourcing.uk"
      },
      {
        "datePublished": "2025-11-03T06:49:19Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "070282-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/070282-2025"
      }
    ],
    "hasRecurrence": true,
    "id": "PA0027",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Education and training services",
            "id": "80000000",
            "scheme": "CPV"
          },
          {
            "description": "Health and social work services",
            "id": "85000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKH14"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      },
      {
        "additionalClassifications": [
          {
            "description": "Education and training services",
            "id": "80000000",
            "scheme": "CPV"
          },
          {
            "description": "Health and social work services",
            "id": "85000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKH14"
          }
        ],
        "id": "2",
        "relatedLot": "2"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Value for Money",
              "numbers": [
                {
                  "number": 15,
                  "weight": "percentageExact"
                }
              ],
              "type": "cost"
            },
            {
              "name": "Technical Evaluation (Quality)",
              "numbers": [
                {
                  "number": 85,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-03-31T23:59:59+01:00",
          "maxExtentDate": "2032-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "description": "Focus on being the trusted source of information, advice, guidance and networking that raises the standards of adult social care\n\u2022\tOrganise and lead at least 2 large Care Market events alongside other smaller events and achieve at least 70% attendance capacity\n\u2022\tEnsure events are representative of the whole of the care market, including private \u0026 voluntary organisations. Achieving involvement of 70% of care providers across Suffolk\n\u2022\tFollow up on impact of activities at 3 and 6 months after event\n\u2022\tPromote care careers, including different care pathways\n\u2022\tProactive support to care campaigns and branding, including iCare brand\n\u2022\tEngaging and promoting graphics and other materials on websites/marketing\n\u2022\tActive engagement and support to Community Catalysts / Personal Care Assistants\n\u2022\tActive engagement and support to micro enterprises\n\u2022\tTake active part in market need reviews and provide information for market shaping\n\u2022\tIdentify themes and gaps for future development and focus\n\u2022\tFlexibility to meet fluctuating market needs and take advantage of new funding and proactively bidding for opportunities\n\u2022\tCare provider peer support and the promotion of good practice across recruitment, training, retention and organisational culture\n\u2022\tWork effectively across partner organisations and be a Suffolk representative on relevant regional and local events and forums.\n\u2022\tProvision of information / guidance / advice and signposting for the care market and create a comprehensive resource bank of information for providers across a range of accessible platforms\n\u2022\tWork in collaboration with other partner organisations.\n\u2022\tActive engagement and development with key performance indicators as the service progresses\n\u2022\tIncorporate regular (as determined by the local authority) reviews of market needs to provide information for shaping the support provided to and direction of the market, to meet fluctuations.\n\u2022\tActively gather feedback on activities that care providers have attended, their challenges and concerns,\n\u2022\tSupport all activities in Lot 2 where appropriate",
        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
          "description": "Additional funding may become available during the life of the contract.  The contract value reflects potential additional funding"
        },
        "renewal": {
          "description": "Extension period of 24 months can be split into 12-month increments.  The advertised value includes this extension period."
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Support Activity",
        "value": {
          "amount": 1018000,
          "amountGross": 1221600,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Value for Money",
              "numbers": [
                {
                  "number": 15,
                  "weight": "percentageExact"
                }
              ],
              "type": "cost"
            },
            {
              "name": "Technical Evaluation (Quality)",
              "numbers": [
                {
                  "number": 85,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-03-31T23:59:59+01:00",
          "maxExtentDate": "2032-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "description": "Focus on the supply of training provision, deliver an online platform to provide training, that raises the skills of adult social care.\n\u2022\tDelivery of a training portal that is accessible to the whole care market\n\u2022\tMaintain / upgrade and develop a training portal that is user friendly including a robust SLA, to be shared if requested\n\u2022\tDesign and delivery of training programmes in a timely manner\n\u2022\tDelivery of face to face and online training and ensure other options are available for attendance\n\u2022\tEnsure access for care providers to learning and development opportunities, including the ability to have community-based training sessions across the County\n\u2022\tTo use approved training providers including a verification of standard of delivery e.g. from Skills for Care or NHS approved trainer lists, including local SME providers with a proven track record of success\n\u2022\tIdentify a range of training and source programmes to satisfy these needs in a cost-effective manner\n\u2022\tSupport the use of SME training providers with a proven track record of success.\n\u2022\tAnnual survey of the care market to identify training gaps\n\u2022\tRespond to training gaps and source the support for future needs\n\u2022\tUse feedback consultation and collaboration to make amendments of training programmes to best meet the market needs\n\u2022\tGain feedback on training activities that providers have attended, the challenges and concerns\n\u2022\tDiscuss with Suffolk County Council the results of training gaps and collaboratively shape training programmes required\n\u2022\tFlexibility to respond quickly to the changing needs of the care sector\n\u2022\tProactive support to care campaigns and branding, including iCare brand\n\u2022\tEngaging and promoting graphics and other materials on websites/marketing\n\u2022\tTake advantage of new funding opportunities and evidencing bids for this\n\u2022\tBe a Suffolk representative on relevant regional and local forums / events\n\u2022\tEngaging and promoting graphic and other materials on websites/marketing\n\u2022\tLinking and following the county council on their own social media\n\u2022\tWork effectively across partner organisations with a focus on collaboration and joint working\n\u2022\tAchieving collaboration with 70% of care providers across Suffolk\n\u2022\tTraining attendance rate to be reported and a minimum of 70% of full capacity\n\u2022\tTo ensure full evaluations are completed / demonstrated including cost effectiveness exercises, for all commissioned training for the care market\n\u2022\tCollate post-training evaluations and attendee satisfaction rate\n\u2022\tActive engagement and development with key performance indicators as the service progresses\n\u2022\tSupport all activities in Lot 1 where appropriate",
        "hasOptions": true,
        "hasRenewal": true,
        "id": "2",
        "options": {
          "description": "Additional funding may become available during the life of the contract.  The contract value reflects potential additional funding"
        },
        "renewal": {
          "description": "Extension period of 24 months can be split into 12-month increments.  The advertised value includes this extension period."
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Training Provision",
        "value": {
          "amount": 982000,
          "amountGross": 1178400,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "recurrence": {
      "dates": [
        {
          "startDate": "2031-08-01T23:59:59+01:00"
        }
      ]
    },
    "riskDetails": "Interested Parties should refer to the Invitation to Tender and Contract Terms for the Known Risks.\nKnown Risks are:\nContract novation, transfer or disaggregation to one or more Successor Authorities or the MCAA within the current geographical boundary of Suffolk.\nContract novation, transfer or disaggregation to one or more Successor Authorities or the MCAA outside the current geographical boundary of Suffolk.",
    "specialRegime": [
      "lightTouch"
    ],
    "status": "active",
    "submissionMethodDetails": "Tenders must be submitted electronically at www.suffolksourcing.uk.\nInstructions for using the Suffolk Sourcing System are either included with the tender documents or can be found by clicking on the \"Guidance for Suppliers\" link which can be accessed from the Suffolk Sourcing home page via \"All Opportunities\".\nAll correspondence must be communicated via the Suffolk Sourcing System at www.suffolksourcing.uk using the Correspondence function at any time up to and including 14/11/25.\nAny questions after this date may not be answered.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-12-02T12:00:00Z"
    },
    "title": "Workforce Development Services for Care Providers in Suffolk",
    "value": {
      "amount": 2000000,
      "amountGross": 2400000,
      "currency": "GBP"
    }
  }
}