← Back to opportunities

Incident Management Forecasting System (IMFS) software support, maintenance and development services

ENVIRONMENT AGENCY

Buyer Contact Info

Buyer Name: ENVIRONMENT AGENCY

Buyer Address: Seacole Building, 2 Marsham Street, London, UKI32, SW1P 4DF, United Kingdom

Contact Name: Neil Widdop

Contact Email: neil.widdop@defra.gov.uk

Status
complete
Procedure
direct
Value
14925560.0 GBP
Published
03 Nov 2025, 14:57
Deadline
n/a
Contract Start
19 Oct 2025, 23:00
Contract End
19 Oct 2030, 22:59
Category
n/a
CPV
71351600 - Weather-forecasting services
Region
n/a
Awarded To
Stichting Deltares
Official Source
Open Find a Tender

Description

The Incident Management Forecasting System (IMFS) is the Environment Agency's primary flood forecasting system and uses Deltares owned Delft-FEWS software as a platform to run models for flood forecasting, groundwater modelling, bathing water quality forecasting, and other services. The National Groundwater Modelling Service (NGMS) also uses Delft-FEWS software.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Documents

Document Description: Not published

Contracts

Contract Title: Incident Management Forecasting System (IMFS) software support

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "2",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Weather-forecasting services",
              "id": "71351600",
              "scheme": "CPV"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-PPON-PGLR-6934-PYCX",
          "name": "Stichting Deltares"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PNWW-1475-NYLN",
    "name": "ENVIRONMENT AGENCY"
  },
  "contracts": [
    {
      "aboveThreshold": true,
      "agreedMetrics": [
        {
          "description": "The help desk must be available on business days from 8am to 5pm.",
          "id": "1",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Help desk availability"
        },
        {
          "description": "The incident must be resolved in 8 hours.",
          "id": "2",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Severity 1 incident resolution time"
        },
        {
          "description": "A response must be received within 15 minutes",
          "id": "3",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Severity 1 incident response time"
        }
      ],
      "awardID": "2",
      "dateSigned": "2025-10-19T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2025-11-03T14:57:05Z",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "070518-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/070518-2025"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "id": "2",
      "options": {
        "description": "The right to additional purchases while the contract is valid.\nDevelop new software code to support new functionality requirements specified by the Environment Agency for its Deltares\u0027 software and Delft-FEWS installations."
      },
      "period": {
        "endDate": "2030-10-19T23:59:59+01:00",
        "maxExtentDate": "2035-10-19T23:59:59+01:00",
        "startDate": "2025-10-20T00:00:00+01:00"
      },
      "renewal": {
        "description": "An initial term of 5 years with the option to extend by a further 3 years and a further 2 years."
      },
      "status": "active",
      "title": "Incident Management Forecasting System (IMFS) software support",
      "value": {
        "amount": 14925560.0,
        "amountGross": 17910672.0,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-11-03T14:57:05Z",
  "id": "070518-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05189d",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW1P 4DF",
        "region": "UKI32",
        "streetAddress": "Seacole Building, 2 Marsham Street"
      },
      "contactPoint": {
        "email": "neil.widdop@defra.gov.uk",
        "name": "Neil Widdop"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://defra-family.force.com/s/Welcome"
      },
      "id": "GB-PPON-PNWW-1475-NYLN",
      "identifier": {
        "id": "PNWW-1475-NYLN",
        "scheme": "GB-PPON"
      },
      "name": "ENVIRONMENT AGENCY",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "NL",
        "countryName": "Netherlands",
        "locality": "Delft",
        "postalCode": "2629 HV",
        "region": "NL",
        "streetAddress": "Boussinesqweg 1"
      },
      "contactPoint": {
        "email": "info@deltares.nl"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "url": "https://www.deltares.nl/",
        "vcse": false
      },
      "id": "GB-PPON-PGLR-6934-PYCX",
      "identifier": {
        "id": "PGLR-6934-PYCX",
        "scheme": "GB-PPON"
      },
      "name": "Stichting Deltares",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "The Incident Management Forecasting System (IMFS) is the Environment Agency\u0027s primary flood forecasting system and uses Deltares owned Delft-FEWS software as a platform to run models for flood forecasting, groundwater modelling, bathing water quality forecasting, and other services. The National Groundwater Modelling Service (NGMS) also uses Delft-FEWS software.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "C30051",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "Stichting Deltares are the sole owners and licensor of Delft-FEWS and there are no alternatives available to the Environment Agency without rewriting all forecasting models. It is the view of the Environment Agency that this contract is justifiable under Paragraph 5 in Schedule 5 of the Procurement Act 2023 to award the contract for the supply and support of the Delft-FEWS software because, as Stichting Deltares own the intellectual property for the software, and develop and support the specialist Delft-FEWS software, therefore no reasonable alternative exists, nor can another organisation supply and support the product. Additionally, it is the view of the Environment Agency that this contract is also justifiable under Paragraph 6 in Schedule 5 of the Procurement Act 2023 to award the contract for the supply and support of the Delft-FEWS software because, at this time, no alternative solution is available because any decision to deviate from Delft-FEWS would require a redevelopment of all Environment Agency models, therefore competition is absent for technical reasons.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersIntellectualPropertyExclusiveRights"
      }
    ],
    "status": "complete",
    "title": "Incident Management Forecasting System (IMFS) software support, maintenance and development services"
  }
}