Buyer Name: Kent County Council (t/a HR Connect)
Buyer Address: 1 Abbey Wood Road, Kings Hill, West Malling, UKJ46, ME19 4YT, United Kingdom
Contact Email: csgprocurement@csltd.org.uk
Contact Telephone: +448081685808
Buyer Name: Kent County Council (t/a HR Connect)
Buyer Address: 1 Abbey Wood Road, Kings Hill, West Malling, UKJ46, ME19 4YT, United Kingdom
Contact Email: csgprocurement@csltd.org.uk
Contact Telephone: +448081685808
Procurement of a cloud-based sales, marketing, and customer relationship management (CRM) platform incorporating an integrated content management system (CMS). Required to manage marketing campaigns, capture and track sales leads, automate communications, and host and maintain website content. Within this procurement, the system supports the organisation’s sales and marketing functions by providing a secure, GDPR-compliant, all-in-one platform that enables efficient lead management, campaign analytics, and website performance tracking. This ensures a consistent, data-driven approach to customer engagement, enhances service visibility, and improves value for money through automation and integration across marketing and sales processes. To view this notice, please click here: https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=987838242
No linked documents found for this notice.
Lot 1 Status: complete
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"streetAddress": "3RD FLOOR, 1 ASHLEY ROAD, ALTRINCHAM"
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"procurementMethodRationale": "HR Connect entered into a contractual relationship with HubSpot for a two-year period in September 2023, which expire in September 2025. \nThe current system is continuing to be embedded within the business and currently meets the needs of the business.\nDue to the expiry of the minimum contract term, quotes were sought from a number of suppliers.\nTwo delivered quotations for services, however a third quote was not received.\nThis will be remediated by starting a process in January 2026 to compliantly secure a provider from September 2026 at the end of the proposed HubSpot contract.\nThe extension is for 12 months, September 2025 to August 2026. A compliant tender process will be conducted in advance of the expiry of the contract in \nAugust 2026.",
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"status": "complete",
"title": "Provision of HR website and associated services"
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