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Hotel Services

University of the Highlands and Islands

Buyer Contact Info

Buyer Name: University of the Highlands and Islands

Buyer Address: UHI House, Old Perth Road, Inverness, UK, IV2 3JH, United Kingdom

Contact Name: Katrina McEwan

Contact Email: katrina.mcewan@uhi.ac.uk

Contact Telephone: +44 1463279000

Status
complete
Procedure
open
Value
2430310.75 GBP
Published
03 Nov 2025, 17:05
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
79993100 - Facilities management services
Region
n/a
Awarded To
Kingdom Services Group Limited
Official Source
Open Find a Tender

Description

The University of the Highlands and Islands is looking for a supplier to provide Hotel Services at their 4 student residences sites in Inverness, Dornoch, Elgin and Fort William as detailed in the Invitation to Tender. It is expected that these services will be required from November 2025 for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract, with UHI having the option to extend for a further 2 x 12 months periods following the Initial Term

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: The following duties are included within this Contract and shall be carried out as required: Internal and external patrolling. Monitoring and responding to intruder alarms. Reactively monitoring CCTV. Emergency response/keyholding. Car parking. Assist with release of trapped personnel in lifts. Security and key management including arranging the replacement of lost key cards and door lock batteries when required, and general key holding Services. This list is not exhaustive but provides the basis of the service required.

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): Expertise and Previous Experience

Lot 1 Award Criterion (quality): Implementation Plan and Exit Strategy

Lot 1 Award Criterion (quality): Service Delivery

Lot 1 Award Criterion (quality): Risk Management

Lot 1 Award Criterion (quality): Continuous Improvement

Lot 1 Award Criterion (quality): Fair Work Practices

Lot 1 Award Criterion (quality): Pastoral Issues

Raw Notice JSON

Expand raw payload
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}