Water Hygiene Maintenance Services

{
  "buyer": {
    "id": "GB-PPON-PGLT-2499-PJTM",
    "name": "The Royal Household"
  },
  "date": "2025-11-10T16:05:08Z",
  "id": "072526-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05de02",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW1A 1AA",
        "region": "UKI32",
        "streetAddress": "Royal Household Procurement Team, Buckingham Palace"
      },
      "contactPoint": {
        "email": "procurement@royal.uk",
        "name": "Miriam Woods"
      },
      "details": {
        "classifications": [
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            "description": "Public undertaking",
            "id": "publicUndertaking",
            "scheme": "UK_CA_TYPE"
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      "id": "GB-PPON-PGLT-2499-PJTM",
      "identifier": {
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      "name": "The Royal Household",
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  "tender": {
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    "awardPeriod": {
      "endDate": "2025-12-12T23:59:59+00:00"
    },
    "description": "Summary of Contract Scope for Water Hygiene Services\nThe contract shall contain a number of sites across London \u0026 Windsor.\nApplicants must be technically able to deliver against the contract scope as follows:\na. Planned maintenance according to the water risk assessment written schemes across all sites.\nb. Reactive water hygiene remedials arising from water sampling results across all sites detailed above.\nc. Routine maintenance of plant equipment, including magnetic filters, Orca copper silver systems, water softeners, ENWA filtration units, and swimming pools.\nd. Improvement, corrections and adjustments to water systems, as recommended under the risk assessment.\ne. Additional plumbing works, as agreed.\nf. Additional water hygiene sampling and other services, as agreed.\ng. Receive, update, and close out work using the RHPS CAFM system.\nh. Performance of all maintenance services in accordance with regulatory requirements and recommendations (e.g. O\u0026M manuals and manufacturer\u2019s recommendations), as appropriate to each Royal Household Property.\ni.Maintain industry standards and best practice maintenance and operation throughout the Royal Household Estates.\nj.Undertake full safety checks on all relevant systems, plant and equipment to ensure full compliance with European and British Standards, Building and Fire Safety Regulations, other statutory and legislative minimum standards, the requirements of the RHPS, and any other relevant technical publications.\nk.Perform asset list validation and asset tagging of water system assets in the first 90 days of the contract via the RHPS CAFM system. This includes updating relevant schematics and drawings to reflect updates / changes.\nl.Record and publish findings in regular service reports, including identifying low-use outlets, vacant properties and out of bounds / construction areas that could pose increased risk to water hygiene.\nm.Maintain all systems appropriate to the operating parameters of the Royal Household Property and assets.\nn.Provide training tools and materials to RHPS personnel, including for flushing and other agreed activities.\no.Endeavour to prolong system life and recommend to the RHPS any variations to system requirements, that would reflect improved value for money. The first report will be six (6) months post the commencement date of the contract.\np.Identify to the RHPS team energy and water optimization and reduced utility consumption opportunities. The first report will be six (6) months post the commencement date of the contract.\nq.Identify potential system risks, and suggest innovative improvements or solutions.\nr.Propose improved control mechanisms and additional equipment to improve the systems.\ns.Identify opportunities to reduce energy consumption and carbon emissions.\nt.Maintain all work areas in a clean, tidy and safe condition free from oil, grease, dust, debris, foreign objects, inappropriate storage and rubbish which will include keeping all work areas in an orderly state.\nu.Regular reporting to the RHPS, where the contract will be reviewed against Key Performance Indicators (KPIs).\nTo view this notice, please click here: \nhttps://www.delta-esourcing.com/delta/viewNotice.html?noticeId=991517905",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
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      {
        "datePublished": "2025-11-10T16:05:08Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "072526-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/072526-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-11-24T11:00:00+00:00"
    },
    "id": "0046_PPTO",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Water-treatment work",
            "id": "45232430",
            "scheme": "CPV"
          },
          {
            "description": "Repair and maintenance services of water meters",
            "id": "50411100",
            "scheme": "CPV"
          },
          {
            "description": "Installation services of machinery and apparatus for filtering or purifying water",
            "id": "51514110",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKI7"
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        "id": "1",
        "relatedLot": "1"
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    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
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    "lots": [
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              "type": "quality"
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        "contractPeriod": {
          "endDate": "2029-08-31T23:59:59+01:00",
          "maxExtentDate": "2031-08-31T23:59:59+01:00",
          "startDate": "2026-09-01T00:00:00+01:00"
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        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "2x 1 year optional extensions"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Please see questions 14-18 in the Procurement Specific Questionnaire",
              "type": "economic"
            },
            {
              "description": "Please see questions 19-23 in the Procurement Specific Questionnaire. Please note that the successful organisation must be a member of appropriate recognised Competent Person Schemes that are subject to regular rigorous assessments to confirm competency. These must include Legionella Control Association, Water Safe Quality Assured, Water Management Society or equivalent.",
              "type": "technical"
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        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amountGross": 1560000.0,
          "currency": "GBP"
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    "mainProcurementCategory": "services",
    "procedure": {
      "features": "The first stage is a selection questionnaire, from which the top (up to) five highest scoring suppliers will be taken through to a second, more detailed tender process."
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Competitive flexible procedure",
    "status": "active",
    "submissionMethodDetails": "To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/32479EU6X7",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
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    "tenderPeriod": {
      "endDate": "2025-12-05T11:00:00+00:00"
    },
    "title": "Water Hygiene Maintenance Services",
    "value": {
      "amountGross": 1560000.0,
      "currency": "GBP"
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  }
}