Buyer Name: MHRA
Buyer Address: 10 South Colonnade, Canary Wharf, London, UKI42, E14 4PU, United Kingdom
Contact Name: Jonathon Moloney
Contact Email: commercial@mha.gov.uk
Contact Telephone: 07584538678
Buyer Name: MHRA
Buyer Address: 10 South Colonnade, Canary Wharf, London, UKI42, E14 4PU, United Kingdom
Contact Name: Jonathon Moloney
Contact Email: commercial@mha.gov.uk
Contact Telephone: 07584538678
The Agency is seeking to let a contract for a three-year period, with two twelve-month optional extensions (for a total possible five-year contract term) to one Supplier. The Agency is seeking to let a contract with a phased approach to deliverables. There will be a Phase I consisting of mandatory works, which, at the discretion of MHRA may lead-in to a second Phase of works. The MHRA manufactures Biological Reference Materials (“standards”) that support the harmonisation of biological medicines and ensure the accuracy of diagnostic tests. Such standards are produced and distributed from the MHRA’s Science Campus based in Hertfordshire, UK and are distributed globally via the NIBSC website. To support this essential function, the Agency is seeking to replace its legacy dispatch system, Assist4, which is scheduled for retirement by December 2026. The MHRA also produces British Pharmacopoeia Chemical Reference Substances (BPCRS) which is currently contracted out to LGC who also manage despatch through their in-house dispatch system and so not in scope of this requirement. The immediate priority is to secure a modern, scalable dispatch solution that ensures continuity of logistics and shipping operations and integrates effectively with MHRA’s existing inventory system also known as “Ingenica 360” that is built on the MS dynamics platform. While the dispatch functionality described above is the core requirement, the Agency strongly encourages modular solutions that can be extended in future phases to support inventory management, trade compliance, forecasting, courier booking, and integration with its e-commerce web-based platform. This modular approach aligns with MHRA’s long-term goal to streamline operations across inventory management, sales and dispatch, alongside its Manufacturing Resource Planning (MRP) lifecycle. MHRA remains open to innovative approaches that meet its evolving operational needs.
External Link: https://www.find-tender.service.gov.uk/Notice/072571-2025
Link Description: Tender notice on Find a Tender
Lot 1 Status: active
Lot 1 Has Options: Yes
Lot 1 Options: Two annual options for the Agency to extend the Contract Term by twelve months
Lot 1 Value: GBP 600,000.00
Lot 1 Value (Gross): GBP 720,000.00
Lot 1 Contract Start: 2026-01-19T00:00:00Z
Lot 1 Contract End: 2029-01-19T23:59:59Z
Lot 1 SME Suitable: Yes
Lot 1 Award Criterion (quality): Technical (70%)
Lot 1 Award Criterion (price): Price (30%)
Document Description: Tender notice on Find a Tender
{
"buyer": {
"id": "GB-PPON-PJLJ-9824-VXPG",
"name": "MHRA"
},
"date": "2025-11-10T17:36:14Z",
"id": "072571-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-05de1e",
"parties": [
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "E14 4PU",
"region": "UKI42",
"streetAddress": "10 South Colonnade, Canary Wharf"
},
"contactPoint": {
"email": "commercial@mha.gov.uk",
"name": "Jonathon Moloney",
"telephone": "07584538678"
},
"details": {
"classifications": [
{
"description": "Public authority - central government",
"id": "publicAuthorityCentralGovernment",
"scheme": "UK_CA_TYPE"
}
],
"url": "https://www.gov.uk/government/organisations/medicines-and-healthcare-products-regulatory-agency"
},
"id": "GB-PPON-PJLJ-9824-VXPG",
"identifier": {
"id": "PJLJ-9824-VXPG",
"scheme": "GB-PPON"
},
"name": "MHRA",
"roles": [
"buyer"
]
}
],
"planning": {
"noEngagementNoticeRationale": "PME was undertaken, unsuccessfully, via a CCS purchasing framework. This PME activity received zero responses from the supplier base. As such, it was determined that an Open Tender Above Threshold via FTS would be a better route to market."
},
"tag": [
"tender"
],
"tender": {
"aboveThreshold": true,
"awardPeriod": {
"endDate": "2026-01-07T23:59:59Z"
},
"contractTerms": {
"financialTerms": "As per Contract Terms"
},
"coveredBy": [
"GPA"
],
"description": "The Agency is seeking to let a contract for a three-year period, with two twelve-month optional extensions (for a total possible five-year contract term) to one Supplier.\nThe Agency is seeking to let a contract with a phased approach to deliverables. There will be a Phase I consisting of mandatory works, which, at the discretion of MHRA may lead-in to a second Phase of works. \nThe MHRA manufactures Biological Reference Materials (\u201cstandards\u201d) that support the harmonisation of biological medicines and ensure the accuracy of diagnostic tests. Such standards are produced and distributed from the MHRA\u2019s Science Campus based in Hertfordshire, UK and are distributed globally via the NIBSC website. To support this essential function, the Agency is seeking to replace its legacy dispatch system, Assist4, which is scheduled for retirement by December 2026.\nThe MHRA also produces British Pharmacopoeia Chemical Reference Substances (BPCRS) which is currently contracted out to LGC who also manage despatch through their in-house dispatch system and so not in scope of this requirement.\nThe immediate priority is to secure a modern, scalable dispatch solution that ensures continuity of logistics and shipping operations and integrates effectively with MHRA\u2019s existing inventory system also known as \u201cIngenica 360\u201d that is built on the MS dynamics platform.\nWhile the dispatch functionality described above is the core requirement, the Agency strongly encourages modular solutions that can be extended in future phases to support inventory management, trade compliance, forecasting, courier booking, and integration with its e-commerce web-based platform. This modular approach aligns with MHRA\u2019s long-term goal to streamline operations across inventory management, sales and dispatch, alongside its Manufacturing Resource Planning (MRP) lifecycle.\nMHRA remains open to innovative approaches that meet its evolving operational needs.",
"documents": [
{
"documentType": "biddingDocuments",
"format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
"id": "A-7639",
"url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-7639"
},
{
"documentType": "biddingDocuments",
"format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
"id": "A-7640",
"url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-7640"
},
{
"documentType": "biddingDocuments",
"format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
"id": "A-7641",
"url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-7641"
},
{
"documentType": "biddingDocuments",
"format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
"id": "A-7642",
"url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-7642"
},
{
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
},
{
"datePublished": "2025-11-10T17:36:14Z",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"format": "text/html",
"id": "072571-2025",
"noticeType": "UK4",
"url": "https://www.find-tender.service.gov.uk/Notice/072571-2025"
}
],
"enquiryPeriod": {
"endDate": "2025-12-12T14:00:00Z"
},
"id": "C387685",
"items": [
{
"additionalClassifications": [
{
"description": "IT services: consulting, software development, Internet and support",
"id": "72000000",
"scheme": "CPV"
},
{
"description": "Enterprise resource planning software development services",
"id": "72212451",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UK"
}
],
"id": "1",
"relatedLot": "1"
}
],
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lots": [
{
"awardCriteria": {
"criteria": [
{
"name": "Technical",
"numbers": [
{
"number": 70.0,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"name": "Price",
"numbers": [
{
"number": 30.0,
"weight": "percentageExact"
}
],
"type": "price"
}
]
},
"contractPeriod": {
"endDate": "2029-01-19T23:59:59Z",
"maxExtentDate": "2031-01-19T23:59:59Z",
"startDate": "2026-01-19T00:00:00Z"
},
"hasOptions": true,
"hasRenewal": true,
"id": "1",
"options": {
"description": "Two annual options for the Agency to extend the Contract Term by twelve months"
},
"renewal": {
"description": "Two annual options for the Agency to extend the Contract Term by twelve months"
},
"status": "active",
"suitability": {
"sme": true
},
"value": {
"amount": 600000.0,
"amountGross": 720000.0,
"currency": "GBP"
}
}
],
"mainProcurementCategory": "services",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"riskDetails": "As per Contract Terms",
"status": "active",
"submissionMethodDetails": "https://atamis-1928.my.site.com/s/Welcome",
"submissionTerms": {
"electronicSubmissionPolicy": "allowed",
"languages": [
"en"
]
},
"tenderPeriod": {
"endDate": "2025-12-12T14:00:00Z"
},
"title": "Digital Solution for Global Dispatch, Inventory Management and Sale of Biological Reference Materials",
"value": {
"amount": 600000.0,
"amountGross": 720000.0,
"currency": "GBP"
}
}
}