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IWM/2526/APE/3466: Audience Segmentation Development Project for Imperial War Museums

Imperial War Museums

Buyer Contact Info

Buyer Name: Imperial War Museums

Buyer Address: IWM London, Lambeth Road, London, UKI44, SE1 6HZ, United Kingdom

Contact Email: erowberry@iwm.org.uk

Contact Telephone: 0207 416 5000

Status
complete
Procedure
open
Value
112500.0 GBP
Published
13 Nov 2025, 12:05
Deadline
n/a
Contract Start
01 Dec 2025, 00:00
Contract End
30 Jun 2026, 22:59
Category
n/a
CPV
79300000 - Market and economic research; polling and statistics
Region
n/a
Awarded To
DJS Research Ltd
Official Source
Open Find a Tender

Description

Imperial War Museums (IWM) is seeking a research partner to develop a comprehensive and future-facing audience segmentation system. This new approach will replace our existing segmentation, created in 2015, and will be designed to reflect the full spectrum of IWM’s audiences—both current and potential. The segmentation system should be transformational, enabling IWM to better understand and connect with diverse audience groups. It will inform and enhance decision-making across the organisation, supporting the development and promotion of public programming, exhibitions, events, digital content, and engagement initiatives. We are looking for a partner who can deliver a bespoke segmentation model that is inclusive, actionable, and embedded across IWM. The model should support teams in communications, marketing, digital, learning, and programming, and help us reach new audiences while continuing to serve existing ones effectively. This work will result in: - A set of audience segments that reflect both engaged and potential audiences. - A programme of internal engagement to ensure the segmentation is understood, adopted, and used across IWM. - The successful partner will play a key role in helping IWM build a shared language around audiences, enabling us to deepen our impact and broaden our reach. Access Code : 45EC6EXH35 To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=994139057

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Awards

Award Title: IWM/2526/APE/3466: Audience Segmentation Development Project for Imperial War Museums

Raw Notice JSON

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