Dormant Assets Scheme Insolvency Solution

{
  "buyer": {
    "id": "GB-PPON-PGVJ-2191-XDBL",
    "name": "Reclaim Fund Limited"
  },
  "date": "2025-11-14T16:05:29Z",
  "id": "074139-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05e1de",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "WC1N 3AX",
        "region": "UKI31",
        "streetAddress": "27 Old Gloucester Street"
      },
      "contactPoint": {
        "email": "delivery@exceeding.co.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PGVJ-2191-XDBL",
      "identifier": {
        "id": "PGVJ-2191-XDBL",
        "scheme": "GB-PPON"
      },
      "name": "Reclaim Fund Limited",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
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  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-02-12T23:59:59+00:00"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "Should the disorderly insolvency of a Scheme participant occur, RFL would need to provide a B2C solution that mirrors the value that, and process by which, \u2018live\u2019 customers can be compensated through the firm\u2019s insolvency practitioner.\nRFL is seeking to outsource this B2C solution and have it on standby, ready to be activated within a reasonable timeframe that mirrors the insolvency practitioner\u2019s reclaim service should it become apparent that a participant is facing a disorderly insolvency.\nActivation of the B2C solution would be directed by RFL, based on information received from the participant\u2019s insolvency practitioner and/or the FCA that confirms a disorderly insolvency.\nRFL wishes to procure a business process outsourcing (BPO) service that can calculate, validate, and process customer reclaims using data obtained from the participant\u2019s insolvency practitioner. The BPO must securely store the data, with appropriate access controls governing it.  \nThe BPO service will need to be proportionate and appropriate to the insolvency event: it must be scalable (both up and down) and adapt to the insolvency practitioner, which will determine ways of working, processes, and timelines. \nRFL recognises these unique requirements will require a sophisticated and bespoke solution and is therefore anticipating that the supplier is likely to sub-contract elements. RFL must be assured that the overall solution is compliant with RFL policies and procedures, FCA and other regulations, that customers receive appropriate outcomes, and that appropriate service standards are achieved.\nTo view this notice, please click here: \nhttps://www.delta-esourcing.com/delta/viewNotice.html?noticeId=994516375",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-11-14T16:05:29Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "074139-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/074139-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-12-12T17:00:00+00:00"
    },
    "id": "ocds-h6vhtk-05e1de",
    "items": [
      {
        "additionalClassifications": [
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            "description": "Financial consultancy services",
            "id": "66171000",
            "scheme": "CPV"
          },
          {
            "description": "Information technology services",
            "id": "72222300",
            "scheme": "CPV"
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          {
            "description": "Auditing services",
            "id": "79212000",
            "scheme": "CPV"
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          {
            "description": "Business and management consultancy and related services",
            "id": "79400000",
            "scheme": "CPV"
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          {
            "description": "Call centre",
            "id": "79512000",
            "scheme": "CPV"
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        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKI"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "75%",
              "name": "Quality",
              "type": "price"
            }
          ],
          "weightingDescription": "Set out in procurement documents. 75% Quality / 25% Price."
        },
        "contractPeriod": {
          "endDate": "2029-02-26T23:59:59+00:00",
          "maxExtentDate": "2030-02-26T23:59:59+00:00",
          "startDate": "2026-02-27T00:00:00+00:00"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "A period of 1 year from the end of the Initial Term may be initiated (the \u201cExtension Period\u201d)."
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "value": {
          "amount": 1500000.0,
          "amountGross": 1800000.0,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "features": "Please see ITT documentation."
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Competitive flexible procedure",
    "status": "active",
    "submissionMethodDetails": "To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/MH3DSB87SY",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-12-12T17:00:00+00:00"
    },
    "title": "Dormant Assets Scheme Insolvency Solution",
    "value": {
      "amount": 1500000.0,
      "amountGross": 1800000.0,
      "currency": "GBP"
    }
  }
}