Buyer Name: Yorkshire Ambulance Service NHS Trust
Buyer Address: Units 2 and 3, Trinity Business Park, Turner Way, Wakefield, UKE45, WF2 8EE, United Kingdom
Contact Name: Lateef Owolabi
Contact Email: lateef.owolabi@nhs.net
Contact Telephone: 07484939407
This is a UK-5 Transparency Notice, also know as Voluntary Ex Ante Transparency (VEAT) Notice, published to indicate that Yorkshire Ambulance Service NHS Trust (YAS) intends to award a contract for the provision of an integrated common Computer Aided Dispatch (CAD) solution to MIS Emergency Systems, using the Negotiated Procedure Without Prior Publication under Section 41 of the Procurement Act 2023. This contract will unify YAS’s existing 999 and 111 CAD systems into a single interoperable platform, with the option to include Patient Transport Services (PTS) at a later stage. The CAD system is critical to the safe, efficient, and legally compliant operation of emergency (999), urgent (111), and non-emergency (PTS) ambulance services. At present, these service lines operate on three different CAD platforms: • 999: MIS Emergency Systems (via Softcat PLC) • 111: Advanced Business Software and Solutions Ltd (Adastra) • PTS: Cleric Computer Services To deliver on key operational, clinical, and digital transformation priorities, YAS is progressing toward a Common CAD strategy that enables full interoperability across its service lines. After comprehensive internal governance reviews, strategic planning sessions, and market assessments, it has been determined that MIS Emergency Systems is the only viable supplier capable of delivering this requirement within acceptable timeframes, risk thresholds, and financial parameters.
No linked documents found for this notice.
Lot 1 Status: complete
Document Description: Not published
Award Title: YAS 238 2024_25 Common CAD System
{
"awards": [
{
"aboveThreshold": true,
"contractPeriod": {
"endDate": "2031-01-04T23:59:59Z",
"maxExtentDate": "2033-01-04T23:59:59Z",
"startDate": "2026-01-05T00:00:00Z"
},
"documents": [
{
"datePublished": "2025-11-17T16:54:50Z",
"description": "Transparency notice on Find a Tender",
"documentType": "awardNotice",
"format": "text/html",
"id": "074547-2025",
"noticeType": "UK5",
"url": "https://www.find-tender.service.gov.uk/Notice/074547-2025"
}
],
"hasOptions": true,
"hasRenewal": true,
"id": "1",
"items": [
{
"additionalClassifications": [
{
"description": "Computer-aided design (CAD) system",
"id": "48321100",
"scheme": "CPV"
},
{
"description": "Software package and information systems",
"id": "48000000",
"scheme": "CPV"
},
{
"description": "Software-related services",
"id": "72260000",
"scheme": "CPV"
}
],
"id": "1",
"relatedLot": "1"
}
],
"mainProcurementCategory": "services",
"milestones": [
{
"dueDate": "2025-12-05T23:59:59Z",
"id": "1",
"status": "scheduled",
"type": "futureSignatureDate"
}
],
"options": {
"description": "There is an option to include the Patient Transport Service (PTS) CAD System at a later date other than the start date of the contract."
},
"relatedLots": [
"1"
],
"renewal": {
"description": "2x 12 months."
},
"status": "pending",
"suppliers": [
{
"id": "GB-COH-04251449",
"name": "MIS Emergency Systems"
}
],
"title": "YAS 238 2024_25 Common CAD System",
"value": {
"amount": 4932949.0,
"amountGross": 5919538.8,
"currency": "GBP"
}
}
],
"buyer": {
"id": "GB-PPON-PXHX-4264-BLQJ",
"name": "Yorkshire Ambulance Service NHS Trust"
},
"date": "2025-11-17T16:54:50Z",
"id": "074547-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-055bd3",
"parties": [
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Wakefield",
"postalCode": "WF2 8EE",
"region": "UKE45",
"streetAddress": "Units 2 and 3, Trinity Business Park, Turner Way"
},
"contactPoint": {
"email": "lateef.owolabi@nhs.net",
"name": "Lateef Owolabi",
"telephone": "07484939407"
},
"details": {
"classifications": [
{
"description": "Public authority - central government",
"id": "publicAuthorityCentralGovernment",
"scheme": "UK_CA_TYPE"
}
],
"url": "https://www.yas.nhs.net"
},
"id": "GB-PPON-PXHX-4264-BLQJ",
"identifier": {
"id": "PXHX-4264-BLQJ",
"scheme": "GB-PPON"
},
"name": "Yorkshire Ambulance Service NHS Trust",
"roles": [
"buyer"
]
},
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Cheshire",
"postalCode": "CW9 7UG",
"region": "UKD63",
"streetAddress": "Charnwood House Gadbrook Business Centre"
},
"contactPoint": {
"email": "esinfo@mis-es.com",
"telephone": "+44 (0)845 330 4425"
},
"details": {
"scale": "large",
"url": "http://www.mis-es.com/",
"vcse": false
},
"id": "GB-COH-04251449",
"identifier": {
"id": "04251449",
"scheme": "GB-COH"
},
"name": "MIS Emergency Systems",
"roles": [
"supplier"
]
}
],
"tag": [
"award",
"contract"
],
"tender": {
"description": "This is a UK-5 Transparency Notice, also know as Voluntary Ex Ante Transparency (VEAT) Notice, published to indicate that Yorkshire Ambulance Service NHS Trust (YAS) intends to award a contract for the provision of an integrated common Computer Aided Dispatch (CAD) solution to MIS Emergency Systems, using the Negotiated Procedure Without Prior Publication under Section 41 of the Procurement Act 2023. This contract will unify YAS\u2019s existing 999 and 111 CAD systems into a single interoperable platform, with the option to include Patient Transport Services (PTS) at a later stage.\nThe CAD system is critical to the safe, efficient, and legally compliant operation of emergency (999), urgent (111), and non-emergency (PTS) ambulance services. At present, these service lines operate on three different CAD platforms:\n\u2022 999: MIS Emergency Systems (via Softcat PLC)\n\u2022 111: Advanced Business Software and Solutions Ltd (Adastra)\n\u2022 PTS: Cleric Computer Services\nTo deliver on key operational, clinical, and digital transformation priorities, YAS is progressing toward a Common CAD strategy that enables full interoperability across its service lines. After comprehensive internal governance reviews, strategic planning sessions, and market assessments, it has been determined that MIS Emergency Systems is the only viable supplier capable of delivering this requirement within acceptable timeframes, risk thresholds, and financial parameters.",
"documents": [
{
"description": "Not published",
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
}
],
"id": "YAS 238 2024_25",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lots": [
{
"id": "1",
"status": "complete"
}
],
"procurementMethod": "direct",
"procurementMethodDetails": "Direct award",
"procurementMethodRationale": "Continuity and Risk Mitigation\nChanging the supplier of both the 999 and 111 systems simultaneously would introduce unacceptable levels of risk to mission-critical services. The 999 system is already supplied and maintained by MIS, and its stability is foundational to emergency service delivery. By extending the existing MIS platform to support 111, the Trust ensures service continuity, avoids disruption, and minimises clinical, operational, and regulatory risk.\nSystem Interoperability and Technical Fit\nThe integration of 111 onto the existing MIS 999 CAD platform creates a shared infrastructure that enables real-time data exchange, improved visibility of ambulance capacity, and streamlined deployment of surge resources. MIS\u2019s familiarity with YAS\u2019s operational environment further reduces complexity and enhances resilience. This is essential to delivering the goals of the National Ambulance Architecture (NAA) for a unified CAD environment.\nMarket Conditions and Supplier Capability\nThe UK ambulance CAD market is highly specialised and limited to a small number of credible providers, principally MIS and Cleric. Market engagement, benchmarking, and reference reviews confirmed MIS\u0027s technical leadership and operational track record. Unlike Cleric, MIS already supports the Trust\u2019s 999 system and is better positioned to deliver interoperability across services without introducing additional suppliers or integration burdens.\nCost of Change and Value for Money\nSwitching to a new supplier for both 999 and 111 services would require extensive transition work, staff retraining, data migration, and revalidation of system security\u2014all of which would result in significant cost and resource impact. By extending MIS\u2019s existing platform, YAS benefits from economies of scale, consolidated support models, and reduced technical overhead. Preliminary commercial discussions with MIS confirm that pricing is competitive and consistent with other NHS ambulance CAD contracts (e.g., NIAS and Welsh Ambulance Service).",
"procurementMethodRationaleClassifications": [
{
"id": "additionalRepeatExtensionPartialReplacement"
}
],
"status": "complete",
"title": "Common CAD System"
}
}