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Integrated Community Equipment Service

London Borough of Bromley

Buyer Contact Info

Buyer Name: London Borough of Bromley

Buyer Address: Bromley Civic Centre, Churchill Court, 2 Westmoreland Road, Bromley, UKI61, BR1 1DP, United Kingdom

Contact Email: procurement@bromley.gov.uk

Status
complete
Procedure
direct
Value
5930000.0 GBP
Published
20 Nov 2025, 10:57
Deadline
n/a
Contract Start
01 Sep 2025, 23:00
Contract End
27 Aug 2027, 22:59
Category
n/a
CPV
33000000 - Medical equipments, pharmaceuticals and personal care products
Region
n/a
Awarded To
INSPIRE MEDICARE LTD.
Official Source
Open Find a Tender

Description

Community Equipment for older or disabled people provides the gateway to their independence, dignity and self-esteem. Providing appropriate equipment and technology are fundamental components in the whole health and social care system. Community equipment has the potential to improve the lives of the local population and support Bromley's 'Prevention' agenda. It supports people to remain as independent as possible, for as long as possible. It is also valued by carers, as a key support for their work, and it is central to effective rehabilitation - improving quality of life, reducing morbidity at costs that are very low compared to other forms of healthcare. By providing equipment and support, ICES can help reduce hospital admissions and the need for more expensive care options, ultimately saving costs for health and social care services. Integrated Community Equipment services (ICES) in LB Bromley are procured through the membership of the London Consortium, which consists of 21 local authorities and is led by the 'Bi-Borough' - Westminster City Council and the Royal Borough of Kensington & Chelsea. The Integrated Community Equipment Service (ICES) provides equipment to help people live safely and independently at home. This can include simple aids like walking sticks or raised toilet seats, as well as more complex items like beds and hoists. The service encompasses sourcing, purchasing, delivering, installing, collecting, cleaning, recycling, servicing, maintaining, repairing, and storing equipment. ICES aims to prevent hospital admissions and support early hospital discharge. ICES acquires both standard and specialized equipment to meet individual needs. ICES services ensure the equipment is delivered and set up properly in the user's home. When equipment is no longer needed, ICES arranges for its collection, cleaning, and either recycling or refurbishment. They also handle the servicing, maintenance, and repair of the equipment to ensure it remains in good working order.

Linked Documents

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Opportunity Context

Lots

Lot 1 Status: complete

Documents

Document Description: Not published

Raw Notice JSON

Expand raw payload
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          "title": "Client satisfaction"
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          "title": "Time taken to respond to complaints"
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          "id": "3",
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    "description": "Community Equipment for older or disabled people provides the gateway to their independence, dignity and self-esteem. Providing appropriate equipment and technology are fundamental components in the whole health and social care system.\nCommunity equipment has the potential to improve the lives of the local population and support Bromley\u0027s \u0027Prevention\u0027 agenda. It supports people to remain as independent as possible, for as long as possible. It is also valued by carers, as a key support for their work, and it is central to effective rehabilitation - improving quality of life, reducing morbidity at costs that are very low compared to other forms of healthcare. By providing equipment and support, ICES can help reduce hospital admissions and the need for more expensive care options, ultimately saving costs for health and social care services.\nIntegrated Community Equipment services (ICES) in LB Bromley are procured through the membership of the London Consortium, which consists of 21 local authorities and is led by the \u0027Bi-Borough\u0027 - Westminster City Council and the Royal Borough of Kensington \u0026 Chelsea.\nThe Integrated Community Equipment Service (ICES) provides equipment to help people live safely and independently at home. This can include simple aids like walking sticks or raised toilet seats, as well as more complex items like beds and hoists. The service encompasses sourcing, purchasing, delivering, installing, collecting, cleaning, recycling, servicing, maintaining, repairing, and storing equipment. ICES aims to prevent hospital admissions and support early hospital discharge.\nICES acquires both standard and specialized equipment to meet individual needs. ICES services ensure the equipment is delivered and set up properly in the user\u0027s home.\nWhen equipment is no longer needed, ICES arranges for its collection, cleaning, and either recycling or refurbishment. They also handle the servicing, maintenance, and repair of the equipment to ensure it remains in good working order.",
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        "documentType": "conflictOfInterest",
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    "procurementMethodRationale": "A contract has been awarded in accordance with section 41 of the Procurement Act 2023 (\"PA 2023\") because of extreme and unavoidable urgency.\nPursuant to the Care Act 2014, the Council has a statutory duty to provide the integrated community equipment and telecare services (the \"Services\").\nThe previous provider of integrated community equipment services ceased trading on the 31st July 2025 and therefore ceased providing the Services to the Council. This was unforeseen and outside of the control of the Council.\nThis means that it was necessary for the Council to urgently award a replacement contract to secure continuity of critical statutory Services in Bromley.\nThis was an exceptional situation where extreme urgency has been brought about by events unforeseeable and not attributable by the Council, making it impossible for the Council to conduct a regulated competitive tendering process within prescribed time limits due to the requirement to secure continuity of critical statutory Services.\nThe Council considered all options and taken independent advice and have concluded that there was insufficient time and that it was impossible to run a competitive tendering procedure (even on an accelerated basis, or otherwise a call-off from a framework agreement) in time to ensure continuity of the Services.\nThe contract period will allow time for the Council to prepare a competitive procurement exercise for a long-term solution, and mobilise the resultant contract.",
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    "title": "Integrated Community Equipment Service"
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