The Specialist Care Framework

{
  "buyer": {
    "id": "GB-PPON-PHHD-5776-GZNN",
    "name": "Borough of Telford \u0026 Wrekin"
  },
  "date": "2025-11-24T15:01:13Z",
  "id": "076559-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-052220",
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    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Telford, Shropshire",
        "postalCode": "TF3 4JA",
        "region": "UKG21",
        "streetAddress": "Darby House, Telford Town Centre, Lawn Central,"
      },
      "contactPoint": {
        "email": "marketsustainability@telford.gov.uk"
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      "details": {
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            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
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      "id": "GB-PPON-PHHD-5776-GZNN",
      "identifier": {
        "id": "PHHD-5776-GZNN",
        "scheme": "GB-PPON"
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      "name": "Borough of Telford \u0026 Wrekin",
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      "endDate": "2026-02-24T23:59:59Z"
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    "contractTerms": {
      "financialTerms": "For details of Payment Terms, please see Tender Documentation."
    },
    "description": "Telford \u0026 Wrekin Council are looking to receive applications from Providers to join a multi-provider Framework to deliver specialist care services for Adults with Learning Disabilities, Autism, Mental Health and Acquired Brain Injury needs, in suitable locations. \nWe want to work with established, experienced providers who deliver a curious, compassionate and solution focused approach central to delivering a person-centred service.\nThe services we intend to commission are intended for adults, but it is expected that providers, where appropriate have the correct registration to support young adults during transition and working in line with the Preparing for Adulthood (PfA) principles and support delivery of outcomes around employment and training, friendships, relationships and communities, independent living and good health.\nThe services will be split into 4 Lots covering increasing levels of need and complexity.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-11-24T15:01:13Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "076559-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/076559-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-01-02T12:00:00Z"
    },
    "hasRecurrence": true,
    "id": "TWC001199",
    "items": [
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        "additionalClassifications": [
          {
            "description": "Health and social work services",
            "id": "85000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKG21"
          }
        ],
        "id": "1",
        "relatedLot": "1"
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          {
            "description": "Health and social work services",
            "id": "85000000",
            "scheme": "CPV"
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          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKG21"
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        "additionalClassifications": [
          {
            "description": "Health and social work services",
            "id": "85000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKG21"
          }
        ],
        "id": "3",
        "relatedLot": "3"
      },
      {
        "additionalClassifications": [
          {
            "description": "Health and social work services",
            "id": "85000000",
            "scheme": "CPV"
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        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKG21"
          }
        ],
        "id": "4",
        "relatedLot": "4"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "The bidder must demonstrate the ability to deliver high-quality services as specified in the tender documents. This includes:\n\u2022\tEvidence of service delivery standards and performance monitoring processes.\n\u2022\tDetails of quality assurance frameworks and continuous improvement practices.\n\u2022\tExamples of previous contracts where quality standards were met or exceeded.\nFor further information, please see Tender Documents.",
              "name": "Quality Compliance",
              "numbers": [
                {
                  "number": 1,
                  "weight": "order"
                }
              ],
              "type": "quality"
            },
            {
              "description": "For services involving regulated health or social care activities, the successful provider must hold current registration with the Care Quality Commission (CQC) in accordance with the Health and Social Care Act 2008. This requirement ensures that all services delivered under these Lots meet statutory standards for safety, quality, and governance.\nEvidence Required:\n\u2022\tA valid CQC registration certificate for the relevant regulated activities.\nApplicability:\nThis criterion applies only to Services where regulated activities (as defined by CQC) will be delivered. Bidders must clearly indicate compliance for these Services. Failure to provide evidence of CQC registration for applicable Services will result in disqualification from those Services.\nFor further information, please see Tender Documents.",
              "name": "Regulatory Compliance",
              "numbers": [
                {
                  "number": 2,
                  "weight": "order"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2028-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "description": "Community Led support (including that delivered by partners in the Voluntary and Community Sector) \nLiving Well forms the basis of all Lots. \nThe principles and ethos of Living Well apply whether someone has complex needs or lower-level needs. We want people to be part of the community in which they live. \nThis is not typically regulated provision and is provided to people with: \n\u25cf\tLearning disabilities\n\u25cf\tAutism\n\u25cf\tMental Health \n\u25cf\tAcquired Brain Injury\nThe value of the Framework will be shared across all Lots.",
        "id": "1",
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Living Well",
        "value": {
          "amount": 65000000,
          "amountGross": 78000000,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "The bidder must demonstrate the ability to deliver high-quality services as specified in the tender documents. This includes:\n\u2022\tEvidence of service delivery standards and performance monitoring processes.\n\u2022\tDetails of quality assurance frameworks and continuous improvement practices.\n\u2022\tExamples of previous contracts where quality standards were met or exceeded.\nFor further information, please see Tender Documents.",
              "name": "Quality Compliance",
              "numbers": [
                {
                  "number": 1,
                  "weight": "order"
                }
              ],
              "type": "quality"
            },
            {
              "description": "For services involving regulated health or social care activities, the successful provider must hold current registration with the Care Quality Commission (CQC) in accordance with the Health and Social Care Act 2008. This requirement ensures that all services delivered under these Lots meet statutory standards for safety, quality, and governance.\nEvidence Required:\n\u2022\tA valid CQC registration certificate for the relevant regulated activities.\nApplicability:\nThis criterion applies only to Services where regulated activities (as defined by CQC) will be delivered. Bidders must clearly indicate compliance for these Services. Failure to provide evidence of CQC registration for applicable Services will result in disqualification from those Services.\nFor further information, please see Tender Documents.",
              "name": "Regulatory Compliance",
              "numbers": [
                {
                  "number": 2,
                  "weight": "order"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2028-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "description": "For people with moderate level needs. \nThis includes regulated provision in relation to: \n\u2022\tLearning disabilities\n\u2022\tAutism \n\u2022\tMental health \n\u2022\tAcquired Brain Injury\nThe value of the Framework will be shared across all Lots.",
        "id": "2",
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Regulated Community Support",
        "value": {
          "amount": 65000000,
          "amountGross": 78000000,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "The bidder must demonstrate the ability to deliver high-quality services as specified in the tender documents. This includes:\n\u2022\tEvidence of service delivery standards and performance monitoring processes.\n\u2022\tDetails of quality assurance frameworks and continuous improvement practices.\n\u2022\tExamples of previous contracts where quality standards were met or exceeded.\nFor further information, please see Tender Documents.",
              "name": "Quality Compliance",
              "numbers": [
                {
                  "number": 1,
                  "weight": "order"
                }
              ],
              "type": "quality"
            },
            {
              "description": "For services involving regulated health or social care activities, the successful provider must hold current registration with the Care Quality Commission (CQC) in accordance with the Health and Social Care Act 2008. This requirement ensures that all services delivered under these Lots meet statutory standards for safety, quality, and governance.\nEvidence Required:\n\u2022\tA valid CQC registration certificate for the relevant regulated activities.\nApplicability:\nThis criterion applies only to Services where regulated activities (as defined by CQC) will be delivered. Bidders must clearly indicate compliance for these Services. Failure to provide evidence of CQC registration for applicable Services will result in disqualification from those Services.\nFor further information, please see Tender Documents.",
              "name": "Regulatory Compliance",
              "numbers": [
                {
                  "number": 2,
                  "weight": "order"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2028-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "description": "Support for people with high level support needs. \nThis includes provision for people with: \n\u2022\tLearning disabilities\n\u2022\tAutism \n\u2022\tMental health \n\u2022\tAcquired Brain Injury\n\u2022\tOvernight support \nIn addition to this, people supported by Lot 3 services may have complex behaviours and or health needs and / or dual diagnosis.\nThe value of the Framework will be shared across all Lots.",
        "id": "3",
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Specialist Complex Community Support",
        "value": {
          "amount": 65000000,
          "amountGross": 78000000,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "The bidder must demonstrate the ability to deliver high-quality services as specified in the tender documents. This includes:\n\u2022\tEvidence of service delivery standards and performance monitoring processes.\n\u2022\tDetails of quality assurance frameworks and continuous improvement practices.\n\u2022\tExamples of previous contracts where quality standards were met or exceeded.\nFor further information, please see Tender Documents.",
              "name": "Quality Compliance",
              "numbers": [
                {
                  "number": 1,
                  "weight": "order"
                }
              ],
              "type": "quality"
            },
            {
              "description": "For services involving regulated health or social care activities, the successful provider must hold current registration with the Care Quality Commission (CQC) in accordance with the Health and Social Care Act 2008. This requirement ensures that all services delivered under these Lots meet statutory standards for safety, quality, and governance.\nEvidence Required:\n\u2022\tA valid CQC registration certificate for the relevant regulated activities.\nApplicability:\nThis criterion applies only to Services where regulated activities (as defined by CQC) will be delivered. Bidders must clearly indicate compliance for these Services. Failure to provide evidence of CQC registration for applicable Services will result in disqualification from those Services.\nFor further information, please see Tender Documents.",
              "name": "Regulatory Compliance",
              "numbers": [
                {
                  "number": 2,
                  "weight": "order"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2028-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "description": "For people requiring specialist Residential Services. \n\u25cf\tLearning disabilities\n\u25cf\tAutism \n\u25cf\tMental health \n\u25cf\tAcquired Brain Injury\nThe value of the Framework will be shared across all Lots.",
        "id": "4",
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Residential Services",
        "value": {
          "amount": 65000000,
          "amountGross": 78000000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "participationFees": [
      {
        "description": "For Further information, please see Tender Documents",
        "id": "ocds-h6vhtk-052220",
        "type": [
          "win"
        ]
      }
    ],
    "procedure": {
      "features": "This Procurement is being conducted by Telford \u0026 Wrekin Council (the Council) in accordance with the Procurement Act 2023 using the Competitive Flexible Procedure. \nThe Specialist Care Framework is a two-stage process and is run as a completely electronic process using the Authorities\u0027 eSourcing solution (In Tend).  \nThe framework is anticipated to commence on 1st April 2026 and will continue for a period of two year(s) (24 months) unless terminated in accordance with the Terms and Conditions of Contract.\nWe intend to reopen the framework after six months and again after Year 1. \nFor further information, please see Tender Documents."
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Competitive flexible procedure",
    "recurrence": {
      "dates": [
        {
          "startDate": "2026-05-24T23:59:59+01:00"
        }
      ]
    },
    "specialRegime": [
      "lightTouch"
    ],
    "status": "active",
    "submissionMethodDetails": "https://in-tendhost.co.uk/telford/aspx/home",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "techniques": {
      "frameworkAgreement": {
        "description": "The framework is anticipated to commence on 1st April 2026 and will continue for a period of two year(s) (24 months) unless terminated in accordance with the Terms and Conditions of Contract.\nWe intend to reopen the framework after six months and again after Year 1.\nThere are no limits on the number of providers that may join The Specialist Care Framework.\nTenderers who are unsuccessful in the first round of evaluations may resubmit when the Framework reopens. \nThe Tender Response Documents allows Tenderers to provide evidence of their capability to undertake the service(s) and also to address how the service itself will be provided.\nFor information regarding the Evaluation of Tenders, please see Tender Documents",
        "isOpenFrameworkScheme": true,
        "method": "withReopeningCompetition",
        "openFrameworkSchemeEndDate": "2028-03-31T23:59:59+01:00",
        "type": "closed"
      },
      "hasFrameworkAgreement": true
    },
    "tenderPeriod": {
      "endDate": "2026-01-13T12:00:00Z"
    },
    "title": "The Specialist Care Framework",
    "value": {
      "amount": 65000000,
      "amountGross": 78000000,
      "currency": "GBP"
    }
  }
}