Buyer Name: Tower Hamlets
Buyer Address: New Town Hall, London, UKI42, E1 1BJ, United Kingdom
Contact Name: Morgan Hughes
Contact Email: morgan.hughes@towerhamlets.gov.uk
Contact Telephone: +447342933523
Buyer Name: Tower Hamlets
Buyer Address: New Town Hall, London, UKI42, E1 1BJ, United Kingdom
Contact Name: Morgan Hughes
Contact Email: morgan.hughes@towerhamlets.gov.uk
Contact Telephone: +447342933523
The procurement will provide the Council with a single Contractor to provide CCTV Maintenance. The contract will cover planned and reactive maintenance works of all CCTV cameras, control room and radio system. The current scope of services includes weekly visits to the Borough as well as a 24-hour call-out response and minor programming changes as and when required. Additional ad-hoc costs are incurred for new installations e.g. installation of a new camera. The call-out response (24-hour cover, 4-hour response and 24 hours best endeavour repairs) has proved invaluable in previous ICT network failures and is therefore a critical service for business continuity. This service is also utilised by other departments across the Council.
No linked documents found for this notice.
External Link: https://www.find-tender.service.gov.uk/Notice/076746-2025
Link Description: Tender notice on Find a Tender
Lot 1 Status: active
Lot 1 Value: GBP 920,000
Lot 1 Value (Gross): GBP 1,104,000
Lot 1 Contract Start: 2026-03-31T00:00:00+01:00
Lot 1 Contract End: 2029-03-30T23:59:59+01:00
Lot 1 SME Suitable: Yes
Lot 1 Award Criterion (price): Price (30%)
Lot 1 Award Criterion (quality): Quality & Social Value (70%)
Document Description: Not published
Document Description: Tender notice on Find a Tender
{
"buyer": {
"id": "GB-PPON-PQBL-2673-MVYG",
"name": "Tower Hamlets"
},
"date": "2025-11-25T10:31:30Z",
"id": "076746-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-05e80e",
"parties": [
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "E1 1BJ",
"region": "UKI42",
"streetAddress": "New Town Hall"
},
"contactPoint": {
"email": "morgan.hughes@towerhamlets.gov.uk",
"name": "Morgan Hughes",
"telephone": "+447342933523"
},
"details": {
"classifications": [
{
"description": "Public authority - sub-central government",
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE"
}
],
"url": "http://www.towerhamlets.gov.uk"
},
"id": "GB-PPON-PQBL-2673-MVYG",
"identifier": {
"id": "PQBL-2673-MVYG",
"scheme": "GB-PPON"
},
"name": "Tower Hamlets",
"roles": [
"buyer"
]
}
],
"planning": {
"noEngagementNoticeRationale": "A preliminary market engagement notice was not published for this procurement as sufficient engagement and research had already been undertaken prior to the tender process. Informal consultations were carried out during the project planning stage to assess supplier capability, service delivery approaches, and indicative costs. It was determined that a further formal preliminary market engagement would not add produce new insights. Proceeding directly to tender was therefore considered a proportionate and efficient approach that maintains both transparency and value for money."
},
"tag": [
"tender"
],
"tender": {
"aboveThreshold": true,
"awardPeriod": {
"endDate": "2026-02-12T23:59:59+00:00"
},
"contractTerms": {
"financialTerms": "These will be clearly set out in the tender documentation"
},
"coveredBy": [
"GPA"
],
"description": "The procurement will provide the Council with a single Contractor to provide CCTV Maintenance. The contract will cover planned and reactive maintenance works of all CCTV cameras, control room and radio system. The current scope of services includes weekly visits to the Borough as well as a 24-hour call-out response and minor programming changes as and when required. Additional ad-hoc costs are incurred for new installations e.g. installation of a new camera. The call-out response (24-hour cover, 4-hour response and 24 hours best endeavour repairs) has proved invaluable in previous ICT network failures and is therefore a critical service for business continuity. This service is also utilised by other departments across the Council.",
"documents": [
{
"description": "Not published",
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
},
{
"datePublished": "2025-11-25T10:31:30Z",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"format": "text/html",
"id": "076746-2025",
"noticeType": "UK4",
"url": "https://www.find-tender.service.gov.uk/Notice/076746-2025"
}
],
"enquiryPeriod": {
"endDate": "2025-12-22T17:00:00+00:00"
},
"id": "CO6091",
"items": [
{
"additionalClassifications": [
{
"description": "Radio, television, communication, telecommunication and related equipment",
"id": "32000000",
"scheme": "CPV"
},
{
"description": "Closed circuit television services",
"id": "92222000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKI"
}
],
"id": "1",
"relatedLot": "1"
}
],
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lots": [
{
"awardCriteria": {
"criteria": [
{
"description": "Price is not the only criterion",
"name": "Price",
"numbers": [
{
"number": 30.0,
"weight": "percentageExact"
}
],
"type": "price"
},
{
"description": "Quality = 60%\nSocial Value = 10%",
"name": "Quality \u0026 Social Value",
"numbers": [
{
"number": 70.0,
"weight": "percentageExact"
}
],
"type": "quality"
}
]
},
"contractPeriod": {
"endDate": "2029-03-30T23:59:59+01:00",
"maxExtentDate": "2030-03-30T23:59:59+00:00",
"startDate": "2026-03-31T00:00:00+01:00"
},
"hasRenewal": true,
"id": "1",
"renewal": {
"description": "1 x 12 month extension available"
},
"selectionCriteria": {
"criteria": [
{
"description": "The legal and financial capacity conditions of participation will be clearly set out in the Invitation to Tender document.",
"type": "economic"
},
{
"description": "The technical ability conditions of participation will be clearly set out in the Invitation to Tender document.",
"type": "technical"
}
]
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"value": {
"amount": 920000,
"amountGross": 1104000,
"currency": "GBP"
}
}
],
"mainProcurementCategory": "services",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "active",
"submissionMethodDetails": "https://www.londontenders.org/\nAll bidders need to be registered on Proactis/Due North in order to access this opportunity through the London Tenders portal.",
"submissionTerms": {
"electronicSubmissionPolicy": "allowed",
"languages": [
"en"
]
},
"tenderPeriod": {
"endDate": "2026-01-12T12:00:00+00:00"
},
"title": "CO6091 CCTV Maintenance Service",
"value": {
"amount": 920000,
"amountGross": 1104000,
"currency": "GBP"
}
}
}