Merseytravel :LOT 1A Mersey Ferry On Board Café Provision

{
  "buyer": {
    "id": "GB-PPON-PJQR-8469-DXQD",
    "name": "Merseytravel"
  },
  "date": "2025-11-27T09:23:11Z",
  "id": "077499-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05d204",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Liverpool",
        "postalCode": "L3 1BP",
        "region": "UKD72",
        "streetAddress": "1 Mann Island"
      },
      "contactPoint": {
        "email": "Procurement@liverpoolcityregion-ca.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "http://www.merseytravel.gov.uk"
      },
      "id": "GB-PPON-PJQR-8469-DXQD",
      "identifier": {
        "id": "PJQR-8469-DXQD",
        "scheme": "GB-PPON"
      },
      "name": "Merseytravel",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-03-01T23:59:59Z"
    },
    "description": "Mersey Ferries is one of the most recognisable symbols of the Liverpool City Region - a cultural icon with over 800 years of history on the River Mersey and an internationally known brand. Today the ferries serve more than 480,000 passengers a year, connecting tourists, commuters, local families, and school groups with one of the region\u0027s most memorable visitor experiences. Operating daily sightseeing cruises, essential commuter services, and seasonal themed journeys, the ferries offer unrivalled views of Liverpool\u0027s waterfront and play a major role in the city\u0027s cultural and tourism landscape. With the introduction of a new vessel, the Royal Daffodil, in 2026 operating alongside the much-loved Snowdrop (Dazzle), Mersey Ferries is entering a period of renewal - and is seeking food and beverage partners who can match this ambition with creativity, professionalism, and a passion for hospitality.\nThe tender is structured across three lots, covering onboard catering, shoreside operations, and special event catering. Bidders may apply for one, two, or all three of these LOTS detailed.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "documentType": "biddingDocuments",
        "id": "L-1",
        "url": "https://procontract.due-north.com/SupplierRegistration/Register"
      },
      {
        "datePublished": "2025-11-27T09:23:11Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "077499-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/077499-2025"
      }
    ],
    "expressionOfInterestDeadline": "2025-12-12T12:00:00Z",
    "id": "DN798263",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Alcohol",
            "id": "24322500",
            "scheme": "CPV"
          },
          {
            "description": "Restaurant and food-serving services",
            "id": "55300000",
            "scheme": "CPV"
          },
          {
            "description": "Beverage-serving services",
            "id": "55400000",
            "scheme": "CPV"
          },
          {
            "description": "Canteen and catering services",
            "id": "55500000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKD72"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      },
      {
        "additionalClassifications": [
          {
            "description": "Restaurant and food-serving services",
            "id": "55300000",
            "scheme": "CPV"
          },
          {
            "description": "Beverage-serving services",
            "id": "55400000",
            "scheme": "CPV"
          },
          {
            "description": "Canteen and catering services",
            "id": "55500000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKD72"
          }
        ],
        "id": "1B",
        "relatedLot": "1B"
      },
      {
        "additionalClassifications": [
          {
            "description": "Restaurant and food-serving services",
            "id": "55300000",
            "scheme": "CPV"
          },
          {
            "description": "Beverage-serving services",
            "id": "55400000",
            "scheme": "CPV"
          },
          {
            "description": "Canteen and catering services",
            "id": "55500000",
            "scheme": "CPV"
          },
          {
            "description": "Event services",
            "id": "79952000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKD72"
          }
        ],
        "id": "2",
        "relatedLot": "2"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lotDetails": {
      "maximumLotsAwardedPerSupplier": 2,
      "maximumLotsBidPerSupplier": 2
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2031-03-31T23:59:59+01:00",
          "maxExtentDate": "2033-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "description": "An onboard caf\u00e9 and bar operation on our ferries - serving hot drinks, snacks, light meals, and alcoholic beverages, for daytime cruises and our evening scheduled cruises covering both the Snowdrop (capacity for 350) passengers and the new vessel (with capacity for up to 480 passengers).\nMersey Ferries currently operate 14 commuter services on weekday mornings, starting at 7:20 am from Seacombe and 11 commuter services on weekday evenings finishing at 6:40pm at Gerry Marsden. We do not operate the commuter service at weekends, bank holidays or during the Christmas holidays. \nThere are 7 River Explorer Cruises scheduled daily and we operate 9 River Explorer Cruises on Bank Holidays (except Christmas) \nMersey Ferries also currently operate a number of scheduled cruises that fall within this lot; the programme runs from April to October and is currently 8 Manchester Ship Canal (Premium) 34 Summer Evening Cruises, and 10 Liverpool Bay Cruises. Live entertainment as part of these cruise offers is provided by Liverpool City Region Combined Authority. \nA comprehensive list of kitchen equipment is included in the appendices along with the vessel layout. Should, suppliers find that the provided equipment does not meet their requirements, negotiations regarding supplementation or exchange may be considered.\nUtilities are not applicable for this lot.",
        "hasRenewal": true,
        "id": "1",
        "identifiers": [
          {
            "id": "1A"
          }
        ],
        "renewal": {
          "description": "A 2 year optional extension is available."
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Financial Standing\n State your annual turnover for the last financial year- we are expecting turnover of \u00a3200k or over:\n Provide confirm you have audited accounts (Yes/No):\n Do you have any outstanding tax liabilities (Pass/Fail):",
              "type": "economic"
            },
            {
              "description": "Give a summary of your experience delivering catering and hospitality:\nHow many years\u0027 experience in catering and hospitality do you have:",
              "type": "technical"
            },
            {
              "description": "Bidders will need to complete an initial PSQ stage on a Pass/Fail basis.\nBidders who are successful will be invited to a ITT stage where they will be required to respond to Quality \u0026 Commercial questions they will need to submit. \nWe will then after moderation short list bidders to complete a presentation day where they will be required under controlled conditions present dishes to a evaluation panel for scoring",
              "forReduction": true
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "title": "On Board Caf\u00e9 \u0026 Bar (Main Ferry Services)",
        "value": {
          "amount": 325000,
          "amountGross": 390000,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2031-03-31T23:59:59+01:00",
          "maxExtentDate": "2033-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "description": "A shore side caf\u00e9 in the busy and newly refurbished Seacombe, Wirral terminal - with potential to serve both ferry passengers and local residents, commuters, and visitors. The caf\u00e9 also serves as the main food and beverage offer for visitors of Eureka Science and Discovery Museum, attracting a footfall of \u00a3100k per annum.\nSeacombe Terminal current operating times are Monday to Friday 7am to 7pm , weekend and bank holiday times vary on seasonality, but broadly 9:30am to 4:30pm during low season October to April and 9:30am to 6:30pm during the summer cruise season. Provision to extend these opening times can be discussed to support summer evening cruises. 24/7 access can be arranged if required for food preparation via separate access. \nKitchen equipment provision for the Seacombe Caf\u00e9 can be negotiated. \nUtilities for the Seacombe Caf\u00e9 for 24/25; Electricity \u00a311k, Water \u00a31k and Gas \u00a33.5k for Kitchen use only.\nPlease note that the occupier of the premises is liable for associated business rates, we recommend that suppliers male independent enquiry with Valuation Office Agency (VOA) and Wirral Council. \nHow your Business Rates bill is calculated | wirral.gov.uk",
        "hasRenewal": true,
        "id": "1B",
        "renewal": {
          "description": "A 2 year optional extension is available."
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Financial Standing\n State your annual turnover for the last financial year- we are expecting turnover of \u00a3200k or over:\n Provide confirm you have audited accounts (Yes/No):\n Do you have any outstanding tax liabilities (Pass/Fail):",
              "type": "economic"
            },
            {
              "description": "Give a summary of your experience delivering catering and hospitality:\nHow many years\u0027 experience in catering and hospitality do you have:",
              "type": "technical"
            },
            {
              "description": "Bidders will need to complete an initial PSQ stage on a Pass/Fail basis.\nBidders who are successful will be invited to a ITT stage where they will be required to respond to Quality \u0026 Commercial questions they will need to submit. \nWe will then after moderation short list bidders to complete a presentation day where they will be required under controlled conditions present dishes to a evaluation panel for scoring",
              "forReduction": true
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "title": "Seacombe Terminal Caf\u00e9 (Shore-Based Operation)",
        "value": {
          "amount": 375000,
          "amountGross": 450000,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2031-03-31T23:59:59+01:00",
          "maxExtentDate": "2033-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "description": "A flexible, creative catering offer for our special pop-up cruises and events, private charter hires, and themed events - where food, drink and atmosphere help turn journeys into unforgettable experiences.\nMersey Ferries are looking for a partner to help design event packages for private boat  and VIP area reservations, with options tailored to client needs or tiered packages. This applies to both the heritage and new vessels.\nThe Provider must hold all necessary licenses and permits to operate, including (where applicable): Food business registration, Alcohol license (Premises and Personal Licence Holder) Public Performance or Entertainment Licence (for music or events) Health \u0026 Safety certification.\nUtilities are not applicable for this lot.",
        "hasRenewal": true,
        "id": "2",
        "renewal": {
          "description": "A 2 year optional extension is available."
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Financial Standing\n State your annual turnover for the last financial year- we are expecting turnover of \u00a3200k or over:\n Provide confirm you have audited accounts (Yes/No):\n Do you have any outstanding tax liabilities (Pass/Fail):",
              "type": "economic"
            },
            {
              "description": "Give a summary of your experience delivering catering and hospitality:\nHow many years\u0027 experience in catering and hospitality do you have:",
              "type": "technical"
            },
            {
              "description": "Bidders will need to complete an initial PSQ stage on a Pass/Fail basis.\nBidders who are successful will be invited to a ITT stage where they will be required to respond to Quality \u0026 Commercial questions they will need to submit. \nWe will then after moderation short list bidders to complete a presentation day where they will be required under controlled conditions present dishes to a evaluation panel for scoring",
              "forReduction": true
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "title": "On Board Events Management \u0026 Catering",
        "value": {
          "amount": 300000,
          "amountGross": 360000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "features": "The Contracting Authority is undertaking this procurement using a Competitive Flexible Procedure. The process will consist of the following stages:\n1. Selection Stage - Pre-Selection Questionnaire (PSQ)\nInterested suppliers are required to complete and submit a Pre-Selection Questionnaire (PSQ). The PSQ will be assessed in accordance with the stated pass/fail criteria and any minimum requirements.\nBidders who meet all mandatory selection requirements will be invited to participate in the next stage.\n2. Invitation to Tender (ITT) Stage\nAll bidders who successfully pass the PSQ stage will be issued with the Invitation to Tender (ITT).\nAt this stage, bidders will be required to submit detailed responses to:\nQuality questions, addressing the technical and service-related requirements; and\nCommercial requirements, including pricing information and any supporting financial documentation.\nAll submissions will be evaluated in accordance with the published evaluation methodology. Following evaluation and internal moderation, the highest-scoring bidders will be shortlisted.\n3. Presentation and Product Evaluation Stage\nShortlisted bidders will be invited to attend a presentation and product evaluation session.\nAs part of this session, bidders will be requested to provide a selection of food products chosen in advance by the project team. These products will be evaluated against a strict and pre-defined evaluation criterion, which may include quality, taste, presentation, innovation, and suitability for the required service.\nScores from the presentation and product evaluation will be combined with the ITT scores to determine the final ranking of bidders.\n4. Contract Award\nFollowing completion of all stages and final moderation, the Contracting Authority will identify the most economically advantageous tender and proceed to award the contract in line with the procurement regulations."
    },
    "procurementMethod": "selective",
    "procurementMethodDetails": "Competitive flexible procedure",
    "specialRegime": [
      "concession"
    ],
    "status": "active",
    "submissionMethodDetails": "Bidders seeking to submit a response to this tender opportunity. We request that bidders please log on to their proactis tender portal website. Bidders will be able to see all 3 LOTS which are available for bidders to submit the relevant paperwork and documentation.\nIf you do not have a proactis account. Please follow the link below, where you will be able to register and then find the tender opportunity for you to respond to.\nhttps://procontract.due-north.com/SupplierRegistration/Register",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "title": "Merseytravel :LOT 1A  Mersey Ferry On Board Caf\u00e9 Provision",
    "value": {
      "amount": 1000000,
      "amountGross": 1200000,
      "currency": "GBP"
    }
  }
}