Buyer Name: Whittington Health NHS Trust
Buyer Address: HIGHGATE HILL, LONDON, UKI43, N19 5NF, United Kingdom
Contact Email: julian.fris@nellerdavies.com
Retail and Café Services – Whittington Health NHS Trust
Buyer Contact Info
Status
complete
complete
Procedure
open
open
Value
4500000.0 GBP
4500000.0 GBP
Published
01 Dec 2025, 09:30
01 Dec 2025, 09:30
Deadline
n/a
n/a
Contract Start
16 Feb 2026, 00:00
16 Feb 2026, 00:00
Contract End
15 Feb 2036, 23:59
15 Feb 2036, 23:59
Category
n/a
n/a
CPV
55300000 - Restaurant and food-serving services
55300000 - Restaurant and food-serving services
Region
n/a
n/a
Awarded To
Elior UK PLC
Elior UK PLC
Official Source
Open Find a Tender
Open Find a Tender
Description
Whittington Health NHS Trust is seeking to appoint a single Potential Operator to provide food and non-food retail services across four demised outlets at Whittington Hospital. The opportunity includes: • Coffee bar (31.5 sqm) • Deli (48.3 sqm) • Main entrance coffee shop (c. 20 sqm) • Retail shop area (up to 1,290 sqm) • Automated retailing (as an option) This is a 10-year services concession contract operating under a self-financing model. The Operator will pay a base rent and turnover-based rent, cover service charges and business rates, and must deliver services that are inclusive, sustainable, and aligned with NHS standards. The Trust encourages SME participation through the Supplier Academy model. Operators must demonstrate alignment with social value objectives and NHS food and retail guidelines, including WRAP, Government Buying Standards, and the National Standards for Healthcare Food and Drink.
Linked Documents
No linked documents found for this notice.
Opportunity Context
Lots
Lot LOT-0001 Status: complete
Lot LOT-0002 Status: complete
Lot LOT-0003 Status: complete
Lot LOT-0004 Status: complete
Lot LOT-0005 Status: complete
Lot LOT-0006 Status: complete
Awards
Award Title: Retail and Café Services – Whittington Health NHS Trust
Raw Notice JSON
Expand raw payload
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"description": "Whittington Health NHS Trust is seeking to appoint a single Potential Operator to provide food and non-food retail services across four demised outlets at Whittington Hospital. The opportunity includes:\n \u2022 Coffee bar (31.5 sqm)\n \u2022 Deli (48.3 sqm)\n \u2022 Main entrance coffee shop (c. 20 sqm)\n \u2022 Retail shop area (up to 1,290 sqm)\n \u2022 Automated retailing (as an option)\nThis is a\u00a010-year services concession\u00a0contract operating under a self-financing model. The Operator will pay a\u00a0base rent\u00a0and\u00a0turnover-based rent, cover service charges and business rates, and must deliver services that are inclusive, sustainable, and aligned with NHS standards.\nThe Trust encourages SME participation through the\u00a0Supplier Academy\u00a0model. Operators must demonstrate alignment with social value objectives and NHS food and retail guidelines, including WRAP, Government Buying Standards, and the National Standards for Healthcare Food and Drink.",
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"title": "Retail and Caf\u00e9 Services \u2013 Whittington Health NHS Trust"
}
}