CPT_25_20 Thrive Learning Management System (LMS)

{
  "awards": [
    {
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2028-01-25T23:59:59Z",
        "maxExtentDate": "2030-01-25T23:59:59Z",
        "startDate": "2026-01-26T00:00:00Z"
      },
      "documents": [
        {
          "datePublished": "2025-12-01T13:15:11Z",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "078483-2025",
          "noticeType": "UK5",
          "url": "https://www.find-tender.service.gov.uk/Notice/078483-2025"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Training software package",
              "id": "48931000",
              "scheme": "CPV"
            },
            {
              "description": "Training services",
              "id": "80500000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UK"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2026-01-16T23:59:59Z",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "options": {
        "description": "The NAO reserves the right, during the term of the contract, to:\n\u2022 Purchase additional user licences to accommodate increased usage requirements; and\n\u2022 Procure additional professional services, including but not limited to configuration, and training, at the rates specified in the contract.\nThese options may be exercised at any time during the contract period to ensure flexibility and scalability in meeting the NAO\u0027s evolving needs."
      },
      "relatedLots": [
        "1"
      ],
      "renewal": {
        "description": "The contract is expected to commence by Monday 26th January 2026 and will run initially for 2 years until Tuesday 25th January 2028 with 2 years optional extensions to Friday 25th January 2030."
      },
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-COH-10988277",
          "name": "THRIVE LEARNING LIMITED"
        }
      ],
      "title": "CPT_25_20 Thrive Learning Management System (LMS)",
      "value": {
        "amount": 175000,
        "amountGross": 210000,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-PPON-PBHM-8926-YDNL",
    "name": "National Audit Office"
  },
  "date": "2025-12-01T13:15:11Z",
  "id": "078483-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05ebf0",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW1W 9SP",
        "region": "UKI32",
        "streetAddress": "157-197 Buckingham Palace Road"
      },
      "contactPoint": {
        "email": "NAO.Procurement@nao.org.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PBHM-8926-YDNL",
      "identifier": {
        "id": "PBHM-8926-YDNL",
        "scheme": "GB-PPON"
      },
      "name": "National Audit Office",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PYLW-1522-MRJY",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Nottingham",
        "postalCode": "NG13 8AN",
        "region": "UKF16",
        "streetAddress": "27 Market Place"
      },
      "contactPoint": {
        "email": "lyndsay.dare@thrivelearning.com"
      },
      "details": {
        "scale": "sme",
        "url": "http://www.thrivelearning.com",
        "vcse": false
      },
      "id": "GB-COH-10988277",
      "identifier": {
        "id": "10988277",
        "scheme": "GB-COH"
      },
      "name": "THRIVE LEARNING LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "The National Audit Office requires the provision, maintenance, and support of the Thrive Learning Management System (LMS) to deliver, manage, and track mandatory, regulatory, and professional development training for approximately 1,100 staff. The system will host and maintain existing and future learning content, including CPD records and training completion data, and provide tools to monitor compliance and staff progress. The supplier will provide technical support, system updates, and ensure secure and reliable access to training materials, maintaining data integrity and continuity of service.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "CPT_25_20",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete",
        "suitability": {
          "sme": true,
          "vcse": true
        }
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "The NAO is relying on Procurement Act 2023, Section 43(1)(d): continuation or interoperability requirements where changing supplier would cause disproportionate technical difficulties or significant duplication of cost.\nThe grounds for the direct award are:\n\u2022 Proprietary data and interoperability: Thrive stores CPD, completions, and BI dashboards in a proprietary format, which cannot be easily migrated to another LMS.\n\u2022 Significant duplication of cost and resource: Recreating BI reporting, CPD tracking, and historical data in a new system would require substantial staff time, cross-team effort, and external support. The previous migration to Thrive involved many hours of colleague time and significant internal resource investment to transfer content and configure CPD tracking, demonstrating the scale of effort that would be duplicated.\n\u2022 Workforce impact: The system is used by approximately 1,100 staff. Transitioning to a new LMS would require full retraining, leading to operational disruption and productivity loss.\n\u2022 Continuity and proportionality: Continuing with Thrive ensures uninterrupted training provision, data integrity, and compliance, representing the most efficient and proportionate use of public funds.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersTechnicalReasons"
      }
    ],
    "status": "complete",
    "title": "CPT_25_20 Thrive Learning Management System (LMS)"
  }
}