The provision of the design and delivery of a leadership development training programme

{
  "buyer": {
    "id": "GB-COH-03725015",
    "name": "Financial Ombudsman Service Limited"
  },
  "date": "2025-12-03T14:39:31Z",
  "id": "079404-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05ee13",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E14 9SR",
        "region": "UKI42",
        "streetAddress": "Exchange Tower, Harbour Exchange Square"
      },
      "contactPoint": {
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            "id": "publicAuthoritySubCentralGovernment",
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      "id": "GB-COH-03725015",
      "identifier": {
        "id": "03725015",
        "scheme": "GB-COH"
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      "name": "Financial Ombudsman Service Limited",
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  ],
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  "tender": {
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    "description": "The Financial Ombudsman Service (FOS) is seeking to appoint a suitably experienced provider to design, develop, and deliver a high-quality leadership development programme that aligns with our strategic objectives, values, and leadership behaviours. The successful provider will work in close partnership with our Learning and Development function to ensure the programme is tailored to the unique context and needs of FOS.\nThe scope of services includes:\n\u2022\tCollaborating with FOS\u2019s Learning and Development team to design a scalable leadership development programme, fully aligned with our leadership skills framework and organisational context.\n\u2022\tDelivering a blended learning experience incorporating in-person, virtual, hybrid, and on-demand modules for defined cohorts, with the aim of reaching up to 108 leaders over the contract duration.\n\u2022\tSupplying all necessary learning materials, tools, and digital content to support sustained learning and development.\n\u2022\tWorking with FOS\u2019 Learning and Development team to implement robust evaluation methods to assess participant experience, capability development, and the overall impact of the programme.\n\u2022\tSharing responsibility with the FOS team for managing and administering all aspects of programme delivery, quality assurance, and evaluation, ensuring adherence to agreed contract costs and timelines. \nThe programme is expected to run over two years with an option to extend for one year, commencing with a pilot phase followed by a full rollout",
    "documents": [
      {
        "datePublished": "2025-12-03T14:39:31Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "079404-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/079404-2025"
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    "items": [
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            "description": "Education and training services",
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          {
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            "id": "80500000",
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        "deliveryAddresses": [
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      "scheme": "UKPGA",
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    "lots": [
      {
        "awardCriteria": {
          "description": "he evaluation of Tenderers\u2019 Technical Responses and Commercial Responses will be weighted on a technical to commercial ratio of 70:30"
        },
        "contractPeriod": {
          "endDate": "2028-02-18T23:59:59+00:00",
          "maxExtentDate": "2029-02-19T23:59:59+00:00",
          "startDate": "2026-02-20T00:00:00+00:00"
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        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
          "description": "Options for the delivery partber to provide advice and additional design/ content"
        },
        "renewal": {
          "description": "The programme may need to be extended to incorporate additional particpants or additional bespoke training is required"
        },
        "status": "active",
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          "amountGross": 276000,
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    "submissionMethodDetails": "Access to the procurement documents is restricted to: https://procurement.financial-ombudsman.org.uk/web/login.html\nLocating the tender:\n1.\tGo to \u2018Sourcing\u2019 or \u2018View Opportunities\u2019 \n2.\tUse the search bar to find the opportunity by its reference number or name.\n\u2022\tProject reference: ten_1026\u202f \n\u2022\tName: The provision of the design and delivery of a leadership development training programme\n3.\tClick on the opportunity title to open the tender.\n4.\tThen select \u2018Express Interest\u2019 to access documents \n5.\tThe system will add the tender to your \u2018My Responses\u2019 area.\n6.\tYou will now be able to download all tender documents and ask clarification questions.\nFor escalations contact (including project name and reference) : procurement.enquiries@financial-ombudsman.org.uk",
    "submissionTerms": {
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    "tenderPeriod": {
      "endDate": "2026-01-12T12:00:00+00:00"
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    "title": "The provision of the design and delivery of a leadership development training programme",
    "value": {
      "amount": 230000,
      "amountGross": 276000,
      "currency": "GBP"
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}