Buyer Name: Wiltshire Council
Buyer Address: Wiltshire Council, Trowbridge, UKK15, BA14 8JN, United Kingdom
Contact Name: Helen Danford
Contact Email: helen.danford@wiltshire.gov.uk
Contact Telephone: +441225713267
Buyer Name: Wiltshire Council
Buyer Address: Wiltshire Council, Trowbridge, UKK15, BA14 8JN, United Kingdom
Contact Name: Helen Danford
Contact Email: helen.danford@wiltshire.gov.uk
Contact Telephone: +441225713267
The NHS Advocacy & Complaints Service in Wiltshire provides free, specialist, and independent advocacy to support individuals wishing to make a complaint about NHS services.
No linked documents found for this notice.
Lot 1 Status: complete
Award Title: NHS Advocacy & Complaints Service
{
"awards": [
{
"aboveThreshold": false,
"contractPeriod": {
"endDate": "2028-03-31T23:59:59+01:00",
"maxExtentDate": "2029-03-31T23:59:59+01:00",
"startDate": "2026-04-01T00:00:00+01:00"
},
"date": "2025-12-04T00:00:00+00:00",
"documents": [
{
"datePublished": "2025-12-04T12:38:40Z",
"description": "Contract award notice on Find a Tender",
"documentType": "awardNotice",
"format": "text/html",
"id": "079717-2025",
"noticeType": "UK6",
"url": "https://www.find-tender.service.gov.uk/Notice/079717-2025"
}
],
"hasRenewal": true,
"id": "1",
"items": [
{
"additionalClassifications": [
{
"description": "Administrative healthcare services",
"id": "75122000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKK15"
}
],
"id": "1",
"relatedLot": "1"
}
],
"mainProcurementCategory": "services",
"milestones": [
{
"dueDate": "2025-12-19T23:59:59+00:00",
"id": "1",
"status": "scheduled",
"type": "futureSignatureDate"
}
],
"relatedLots": [
"1"
],
"renewal": {
"description": "One year"
},
"status": "active",
"suppliers": [
{
"id": "GB-PPON-PZVM-5429-PYVW",
"name": "VoiceAbility Advocacy"
}
],
"title": "NHS Advocacy \u0026 Complaints Service",
"value": {
"amount": 113883,
"amountGross": 136660,
"currency": "GBP"
}
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 2
},
{
"id": "2",
"measure": "finalStageBids",
"relatedLot": "1",
"value": 2
},
{
"id": "3",
"measure": "smeFinalStageBids",
"relatedLot": "1",
"value": 1
},
{
"id": "4",
"measure": "vcseFinalStageBids",
"relatedLot": "1",
"value": 1
}
]
},
"buyer": {
"id": "GB-PPON-PDZR-9968-RYYY",
"name": "Wiltshire Council"
},
"date": "2025-12-04T12:38:40Z",
"id": "079717-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-05eeb9",
"parties": [
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Trowbridge",
"postalCode": "BA14 8JN",
"region": "UKK15",
"streetAddress": "Wiltshire Council"
},
"contactPoint": {
"email": "helen.danford@wiltshire.gov.uk",
"name": "Helen Danford",
"telephone": "+441225713267"
},
"details": {
"classifications": [
{
"description": "Public authority - sub-central government",
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE"
}
],
"url": "http://www.wiltshire.gov.uk/"
},
"id": "GB-PPON-PDZR-9968-RYYY",
"identifier": {
"id": "PDZR-9968-RYYY",
"scheme": "GB-PPON"
},
"name": "Wiltshire Council",
"roles": [
"buyer"
]
},
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "EC1Y 0TG",
"region": "UKI43",
"streetAddress": "110 Golden Lane"
},
"contactPoint": {
"email": "fundraising@voiceability.org"
},
"details": {
"scale": "large",
"vcse": false
},
"id": "GB-PPON-PZVM-5429-PYVW",
"identifier": {
"id": "PZVM-5429-PYVW",
"scheme": "GB-PPON"
},
"name": "VoiceAbility Advocacy",
"roles": [
"supplier"
]
}
],
"tag": [
"award",
"contract"
],
"tender": {
"description": "The NHS Advocacy \u0026 Complaints Service in Wiltshire provides free, specialist, and independent advocacy to support individuals wishing to make a complaint about NHS services.",
"id": "HC2296",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lots": [
{
"id": "1",
"status": "complete"
}
],
"procurementMethod": "limited",
"procurementMethodDetails": "Below threshold - limited competition",
"specialRegime": [
"lightTouch"
],
"status": "complete",
"title": "HC2296 - NHS Advocacy \u0026 Complaints Service"
}
}