Website Hosting and Support

{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "IT services: consulting, software development, Internet and support",
              "id": "72000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UK"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-SC221925",
          "name": "CIVIC COMPUTING LIMITED"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PVRH-3373-HNXR",
    "name": "Housing Ombudsman Service"
  },
  "contracts": [
    {
      "aboveThreshold": false,
      "awardID": "1",
      "dateSigned": "2025-12-01T00:00:00Z",
      "documents": [
        {
          "datePublished": "2025-12-04T14:31:42Z",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "079790-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/079790-2025"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "id": "1",
      "options": {
        "description": "A variation form can  be used in order to change the Call-Off Contract in accordance with Clause 32 (Variation process)"
      },
      "period": {
        "endDate": "2026-11-30T23:59:59Z",
        "maxExtentDate": "2027-11-30T23:59:59Z",
        "startDate": "2025-12-01T00:00:00Z"
      },
      "renewal": {
        "description": "This Call-Off Contract can be extended by the Buyer for one period of up to 12 months, by giving the Supplier 30 days written notice before its expiry."
      },
      "status": "active",
      "value": {
        "amount": 66667,
        "amountGross": 80000,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-12-04T14:31:42Z",
  "id": "079790-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05d1bd",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E14 4PU",
        "region": "UKI42",
        "streetAddress": "10 South Colonnade, Canary Wharf"
      },
      "contactPoint": {
        "email": "procurement@housing-ombudsman.org.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PVRH-3373-HNXR",
      "identifier": {
        "id": "PVRH-3373-HNXR",
        "scheme": "GB-PPON"
      },
      "name": "Housing Ombudsman Service",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PGGB-2753-ZCBL",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Edinburgh",
        "postalCode": "EH2 4AX",
        "region": "UKM75",
        "streetAddress": "12 South Charlotte Street"
      },
      "contactPoint": {
        "email": "tenders@civicuk.com"
      },
      "details": {
        "scale": "sme",
        "url": "https://www.civicuk.com/",
        "vcse": false
      },
      "id": "GB-COH-SC221925",
      "identifier": {
        "id": "SC221925",
        "scheme": "GB-COH"
      },
      "name": "CIVIC COMPUTING LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "G-Cloud 14 services required\n\u2022 Ongoing maintenance, hosting \u0026 support of HOS\u0027s existing website\n\u2022 Regular patching and upkeep of security protocols to maintain continuity of service\n\u2022 Website development work where requested\n\u2022 Carrying out annual accessibility audits to maintain access\n\u2022 Capture of website analytics\n\u2022 Training needs as and required\n\u2022 Ongoing maintenance and development work on the online webform - this is an area we\nfrequently update and needs specialist attention\nAdditional Services\n\u2022 Capture, display and publication of HOS\u0027s determination cases and landlord\nperformance reports for public view and download if required.\n\u2022 Support of webchat functionality by outsourced enquiries services partner.\n\u2022 UIX support services to ensure smart user engagement with our products.",
    "id": "ocds-h6vhtk-05d1bd",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Below threshold - without competition",
    "status": "complete",
    "title": "Website Hosting and Support"
  }
}