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Accommodation-Based Support Service for Women at Risk of, or Fleeing Domestic Abuse.

Wirral Council

Buyer Contact Info

Buyer Name: Wirral Council

Buyer Address: Town Hall, Brighton Street, Wallasey, UKD74, CH44 8ED, United Kingdom

Contact Email: procurementpeople@wirral.gov.uk

Status
active
Procedure
open
Value
928100.0 GBP
Gross: 928100 GBP
Published
04 Dec 2025, 16:31
Deadline
26 Jan 2026, 12:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85000000 - Health and social work services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

The Council is seeking to appoint a supplier to deliver a safe and secure 12-bedded refuge that will provide a place of safety for single women and women with families/children who have experienced, or who are at risk of, domestic abuse and/or harassment e.g. honour based violence, forced marriages. The service will aim to prevent homelessness, and to provide appropriate levels of housing-related support people to manage and maintain independent living. The support will be solution focussed, aimed at resolving issues and preventing crisis. This service is expected to provide a safe place of refuge for single women, and women with children, that is available for same day access 24 hours a day, appropriate to a range of support needs. The maximum financial envelope available to the Council to fund this procurement is £225,000.00 per annum. Service Aims and Objectives • The core aim of the service is to support and empower women to reduce the impact of domestic abuse in their lives, to make informed decisions, take control and access opportunities that promote independence and a future, free from abuse. • The successful party will work with the Commissioning team to effectively and efficiently achieve the following aims: • Provide refuge accommodation and housing related support to women and their children who are fleeing from or at risk of domestic abuse. • To offer both single women, and women with children a safe place to live, and to support service users through the provision of an inclusive, sensitive, non-judgmental and non-oppressive support service • Identify collaborative ways to work with women to raise their self-esteem and achieve their goals and, where required, to identify counselling support to help them to overcome the negative relationships experienced in their past. • To be culturally sensitive and flexible in its approach to dealing with referrals and deliver timely responses in order to meet the needs of the wide range of domestic abuse issues affecting the lives of women and their children referred to them. • To deliver the service in a manner that takes account of residents' racial and or religious background and respects individual dignity and privacy. • To deliver services which promote good practice, are compliant with all relevant government legislation and follow published guidance with regard to the implementation of national and local strategies • To deliver services which contribute to local implementation of national and local strategies • Develop partnerships with agencies and communities to make job opportunities easily accessible and to increase the potential of women living in the refuge • To provide expertise in the area of domestic abuse in order to provide support, information and guidance to partner agencies • Be proactive in identifying and applying for additional sources of funding to provide additionality to the services provided. The main objectives of the Service will be to; • To provide temporary accommodation and housing related support to enable service users of this domestic abuse service to manage in their accommodation and to enable them to live as independently and inclusively in the community as possible and to enjoy the highest possible quality of life • To work with each service user to develop a support plan and help them to achieve and review the targets contained in the plan • To promote realistic expectations around move-on from the service and support service users to consider a range of move-on options, including private sector accommodation • To promote greater independence for all users through practical assistance, emotional support and employment and skills training • Help women to rebuild their lives including helping them to access community facilities such as drug treatment services, counselling, legal and financial advice and services, etc • To provide a service informed by an awareness of the law and provision for mitigating against a range of harmful practices e.g. forced marriage, honour-based violence, female genital mutilation and faith-based violence • The service will assist women to access provisions for children as necessary including nursery and school places • The enhance the potential of service users to improve their self-advocacy skills, use local resources and take control of their lives. The provider will also seek to promote and facilitate effective service user involvement • To deliver the support programme in a flexible manner, so that it can manage the fluctuating support needs of service users

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/079900-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 928,100

Lot 1 Value (Gross): GBP 928,100

Lot 1 Contract Start: 2026-06-01T00:00:00+01:00

Lot 1 Contract End: 2028-05-31T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (quality): Quality Assessment (60%)

Lot 1 Award Criterion (price): Price (30%)

Lot 1 Award Criterion (quality): Social Value (10%)

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

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    "description": "The Council is seeking to appoint a supplier to deliver a safe and secure 12-bedded refuge that will provide a place of safety for single women and women with families/children who have experienced, or who are at risk of, domestic abuse and/or harassment e.g. honour based violence, forced marriages.\nThe service will aim to prevent homelessness, and to provide appropriate levels of housing-related support people to manage and maintain independent living. The support will be solution focussed, aimed at resolving issues and preventing crisis.\nThis service is expected to provide a safe place of refuge for single women, and women with children, that is available for same day access 24 hours a day, appropriate to a range of support needs.\nThe maximum financial envelope available to the Council to fund this procurement is \u00a3225,000.00 per annum.\nService Aims and Objectives\n\u2022 The core aim of the service is to support and empower women to reduce the impact of domestic abuse in their lives, to make informed decisions, take control and access opportunities that promote independence and a future, free from abuse.\n\u2022 The successful party will work with the Commissioning team to effectively and efficiently achieve the following aims:\n\u2022 Provide refuge accommodation and housing related support to women and their children who are fleeing from or at risk of domestic abuse.\n\u2022 To offer both single women, and women with children a safe place to live, and to support service users through the provision of an inclusive, sensitive, non-judgmental and non-oppressive support service\n\u2022 Identify collaborative ways to work with women to raise their self-esteem and achieve their goals and, where required, to identify counselling support to help them to overcome the negative relationships experienced in their past.\n\u2022 To be culturally sensitive and flexible in its approach to dealing with referrals and deliver timely responses in order to meet the needs of the wide range of domestic abuse issues affecting the lives of women and their children referred to them.\n\u2022 To deliver the service in a manner that takes account of residents\u0027 racial and or religious background and respects individual dignity and privacy.\n\u2022 To deliver services which promote good practice, are compliant with all relevant government legislation and follow published guidance with regard to the implementation of national and local strategies\n\u2022 To deliver services which contribute to local implementation of national and local strategies\n\u2022 Develop partnerships with agencies and communities to make job opportunities easily accessible and to increase the potential of women living in the refuge\n\u2022 To provide expertise in the area of domestic abuse in order to provide support, information and guidance to partner agencies\n\u2022 Be proactive in identifying and applying for additional sources of funding to provide additionality to the services provided.\nThe main objectives of the Service will be to;\n\u2022 To provide temporary accommodation and housing related support to enable service users of this domestic abuse service to manage in their accommodation and to enable them to live as independently and inclusively in the community as possible and to enjoy the highest possible quality of life\n\u2022 To work with each service user to develop a support plan and help them to achieve and review the targets contained in the plan\n\u2022 To promote realistic expectations around move-on from the service and support service users to consider a range of move-on options, including private sector accommodation\n\u2022 To promote greater independence for all users through practical assistance, emotional support and employment and skills training\n\u2022 Help women to rebuild their lives including helping them to access community facilities such as drug treatment services, counselling, legal and financial advice and services, etc\n\u2022 To provide a service informed by an awareness of the law and provision for mitigating against a range of harmful practices e.g. forced marriage, honour-based violence, female genital mutilation and faith-based violence\n\u2022 The service will assist women to access provisions for children as necessary including nursery and school places\n\u2022 The enhance the potential of service users to improve their self-advocacy skills, use local resources and take control of their lives. The provider will also seek to promote and facilitate effective service user involvement\n\u2022 To deliver the support programme in a flexible manner, so that it can manage the fluctuating support needs of service users",
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