Social Media CRM Tool

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      "datePublished": "2025-02-25T17:13:58Z",
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    "description": "Call of contract for Social Media Monitoring Tool - off-the-shelf\" tool that can provide both social media CRM and engagement monitoring to enable us to effectively handle large volumes of queries received through our corporate social media accounts, and to track and evaluate the success of our proactive engagement activities on social media.  \r\n\r\nThis procurement was undertaken via Crown Commercial G Cloud 13 RM1557.13 -  Lot 2 Cloud Services\r\n\r\nThe Contract is awarded for an initial period of 24 months with an option to extend for up to 12 months.\r\n\r\nTotal awarded value is the maximum of all charges.\r\n\r\nContract reference: CQC EP\u0026S 033\r\n\r\nUpdated 25.02.2025\r\nCorrection in the original notice\r\nSection name: Contract summary\r\nPlace corrected: Value of contract\r\nInstead of Value: \u00a363,600 to \u00a383,333\r\nRead Value: \u00a363,600 to \u00a394,400\r\nPlace corrected: Contract end date\r\nInstead of Date: 30 April 2025\r\nRead Date: 30 April 2026\r\nSection name: Description\r\nInstead of Text: The contract is awarded for 24 months with no option to extend\r\nRead: The Contract is awarded for an initial period of 24 months with an option to extend for up to 12 months.\r\nSection name: Award information\r\nPlace corrected: Contract end date\r\nInstead of Date: 30 April 2025\r\nRead Date: 30 April 2026\r\nPlace corrected: Total value of contract\r\nInstead of Value: \u00a363,600\r\nRead Value: \u00a395,400\r\nSection name: About the buyer\r\nPlace corrected: Address\r\nInstead of Address: Newcastle, NE1 4PA, UK\r\nRead Address: Newcastle upon Tyne, NE1 4PA, England",
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    "title": "Social Media CRM Tool",
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