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Train Fleet Cleaning Services

THE CHILTERN RAILWAY COMPANY LIMITED

Buyer Contact Info

Buyer Name: THE CHILTERN RAILWAY COMPANY LIMITED

Buyer Address: 1 Admiral Way, Sunderland, UKC23, SR3 3XP, United Kingdom

Contact Name: Iain Alexander

Contact Email: iain.alexander@chilternrailways.co.uk

Status
active
Procedure
selective
Value
12500000.0 GBP
Gross: 15000000 GBP
Published
05 Dec 2025, 17:43
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
63711000 - Support services for railway transport
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

Train fleet cleaning services, including berth cleaning, turn-around cleaning, and exterior cleaning, more fully described in the Draft Contract, across Chiltern Railways' fleet, specifically class 165, 168, and 196 diesel multiple units, and mark 5A loco hauled by class 68 loco. The Services shall be performed at the following locations: • Aylesbury Depot • Aylesbury South Sidings • Banbury Depot • Birmingham Moor Street Station • Marylebone Station • Oxford Station • Stourbridge Depot • Wembley Depot The Supplier shall ensure trains are maintained in a safe, hygienic, and passenger ready condition in accordance with the performance standards set out in the Draft Contract. The Supplier is responsible for providing train cleaning operatives for the cleaning in a variety of ways a minimum of 263 rail carriages and ensuring adaptability to new rolling stock as required.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/080368-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 12,500,000

Lot 1 Value (Gross): GBP 15,000,000

Lot 1 Contract Start: 2026-04-01T00:00:00+01:00

Lot 1 Contract End: 2029-03-31T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (quality): Technical (40%)

Lot 1 Award Criterion (quality): Legal (10%)

Lot 1 Award Criterion (price): Price (50%)

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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    "name": "THE CHILTERN RAILWAY COMPANY LIMITED"
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  "date": "2025-12-05T17:43:34Z",
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    },
    "description": "Train fleet cleaning services, including berth cleaning, turn-around cleaning, and exterior cleaning, more fully described in the Draft Contract, across Chiltern Railways\u0027 fleet, specifically class 165, 168, and 196 diesel multiple units, and mark 5A loco hauled by class 68 loco. The Services shall be performed at the following locations:\n\u2022\tAylesbury Depot\n\u2022\tAylesbury South Sidings\n\u2022\tBanbury Depot\n\u2022\tBirmingham Moor Street Station\n\u2022\tMarylebone Station\n\u2022\tOxford Station\n\u2022\tStourbridge Depot\n\u2022\tWembley Depot\nThe Supplier shall ensure trains are maintained in a safe, hygienic, and passenger ready condition in accordance with the performance standards set out in the Draft Contract.\nThe Supplier is responsible for providing train cleaning operatives for the cleaning in a variety of ways a minimum of 263  rail carriages and ensuring adaptability to new rolling stock as required.",
    "documents": [
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        "description": "Not published",
        "documentType": "conflictOfInterest",
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    "expressionOfInterestDeadline": "2026-01-05T12:00:00Z",
    "id": "ocds-h6vhtk-05f033",
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            "scheme": "CPV"
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    "legalBasis": {
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    "lots": [
      {
        "awardCriteria": {
          "criteria": [
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              "name": "Technical",
              "numbers": [
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                  "number": 40,
                  "weight": "percentageExact"
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              ],
              "type": "quality"
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            {
              "description": "Refer to the draft Invitation to Tender for details.",
              "name": "Legal",
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                  "number": 10,
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              "type": "quality"
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        "contractPeriod": {
          "endDate": "2029-03-31T23:59:59+01:00",
          "maxExtentDate": "2031-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
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        "hasRenewal": true,
        "id": "1",
        "renewal": {
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        "secondStage": {
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        },
        "selectionCriteria": {
          "criteria": [
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              "description": "CHILTERN is entitled to terminate the Contract in full by giving not less than 3 months written notice.\nTUPE applies and any transfer of staff will be dealt with in accordance with TUPE.\nHave, or can commit to obtain, prior to the award of the contract, the following levels of insurance cover:\n(a)\tEmployer\u0027s (Compulsory) Liability Insurance = \u00a310m\n(b)\tPublic Liability Insurance = \u00a310m\n(c)\tProfessional Indemnity Insurance = \u00a35m\n(d)\tProduct Liability Insurance = \u00a310m\nComply with the Arriva Code of Conduct.\nPlease see ITP for further details.",
              "type": "economic"
            },
            {
              "description": "Please confirm that you hold the following qualifications and standards:\nISO 9001, ISO 45001 or ISO 14001\nIf you do not hold any of the qualifications/standards listed above then please provide details of other equivalent standards that equal or exceed what has been requested. \nIf you are in the process of gaining these accreditations, please provide evidence. If you are awarded the contract, this accreditation will need to be gained before the contract is awarded.\nIt is a requirement that the Bidder can demonstrate their experience by providing details of where they have successfully implemented train cleaning services for an organisation of a similar size and with a Specification to those detailed in this ITP.\nThe Bidder us to demonstrate with evidence how they approached Health and Safety and Occupational Health when carrying out services of a similar size, scope, nature and complexity as detailed in the draft Contract.",
              "type": "technical"
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              "forReduction": true
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        "status": "active",
        "suitability": {
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        "value": {
          "amount": 12500000,
          "amountGross": 15000000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "features": "This procurement will consist of 4 Stages.\nStage 1 - Invitation to Participate (ITP) which includes a procurement specific questionnaire (PSQ). Bidders who are successfully shortlisted in Stage 1 will be invited to participate in Stage 2.\nStage 2 - Invitation to Submit Final Tenders (ISFT).\nStage 3 - Best and Final Offers\nStage 4 - Contract Award."
    },
    "procurementMethod": "selective",
    "procurementMethodDetails": "Competitive flexible procedure",
    "specialRegime": [
      "utilities"
    ],
    "status": "active",
    "submissionMethodDetails": "Access to the procurement documents is restricted. Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge. To access the Procurement Documents: \n1) Follow this link https://chilternrailways.marketdojo.com/events/174024 \n2) Complete and/or change any mandatory registration fields. \n3) You will then be taken to the Invite screen where you can choose to Accept or Decline the Event or to send a message if you need more information. \n4) Await acceptance by CRCL to allow you to view the full Event details. Tenders or requests to participate must be submitted electronically via the above-mentioned link. \nNOTE: If you already have an account, you can use the invite code on your \u0027Manage Invite\u0027 screen.  Invitation Code: F28A9CCDE7.",
    "submissionTerms": {
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      "languages": [
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    "title": "Train Fleet Cleaning Services",
    "value": {
      "amount": 12500000,
      "amountGross": 15000000,
      "currency": "GBP"
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}