Pay and Display Machine Maintenance and Associated Back-office System, Hardware Upgrades, and PSP Service

{
  "awards": [
    {
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2029-01-02T23:59:59Z",
        "maxExtentDate": "2030-01-02T23:59:59Z",
        "startDate": "2026-01-03T00:00:00Z"
      },
      "documents": [
        {
          "datePublished": "2025-12-09T09:54:21Z",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "080911-2025",
          "noticeType": "UK5",
          "url": "https://www.find-tender.service.gov.uk/Notice/080911-2025"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Parking meters",
              "id": "38730000",
              "scheme": "CPV"
            },
            {
              "description": "Financial transaction processing and clearing-house services",
              "id": "66172000",
              "scheme": "CPV"
            },
            {
              "description": "Car park management services",
              "id": "98351000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKG11"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2026-01-02T23:59:59Z",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "options": {
        "description": "Spare and replacement parts will be available for purchase if required (where not covered by the maintenance agreement)."
      },
      "relatedLots": [
        "1"
      ],
      "renewal": {
        "description": "One possible extension of up to 12 month."
      },
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-COH-02560839",
          "name": "METRIC GROUP LIMITED"
        }
      ],
      "value": {
        "amount": 475000,
        "amountGross": 570000,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-PPON-PDTG-2978-LHCN",
    "name": "Herefordshire Council"
  },
  "date": "2025-12-09T09:54:21Z",
  "id": "080911-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0529a9",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Hereford",
        "postalCode": "HR4 0LE",
        "region": "UKG11",
        "streetAddress": "Herefordshire Council, Plough Lane"
      },
      "contactPoint": {
        "email": "commercialservices@herefordshire.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PDTG-2978-LHCN",
      "identifier": {
        "id": "PDTG-2978-LHCN",
        "scheme": "GB-PPON"
      },
      "name": "Herefordshire Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Swindon",
        "postalCode": "SN5 7AD",
        "region": "UKK14",
        "streetAddress": "Metric House Westmead Drive"
      },
      "contactPoint": {
        "email": "Sales@metricgroup.co.uk"
      },
      "details": {
        "scale": "sme",
        "url": "http://www.metricgroup.co.uk",
        "vcse": false
      },
      "id": "GB-COH-02560839",
      "identifier": {
        "id": "02560839",
        "scheme": "GB-COH"
      },
      "name": "METRIC GROUP LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "Contract for maintenance and hardware upgrades for the council\u0027s existing stock of 73 pay and display machines. To Include associated back-office systems, and Payment Service Provider service to facilitate contactless card payments.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "ocds-h6vhtk-0529a9",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "Background:\nHerefordshire Council currently owns 73 pay and display machines of varying age for its off-street and on-street car parks within Herefordshire. A recent review of the machines, manufactured and maintained by Metric Group Ltd, has found that most are anticipated to have a few years of operational use remaining. The council therefore needs to ensure continued maintenance of the existing machines and associated back-office system, as well a number of hardware upgrades and compatible Payment Service Provider service (PSP) for pay-by-card options. \nAppointing a new supplier would require either wholescale replacement or significant overhauls to the existing machines, resulting in wasted utility of the current stock and disproportionate costs and operational disruption. \nParagraph 6 of Schedule 5 provides that a direct award is permitted when:\nThe following conditions are met in relation to the public contract-\n(a)due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required, and\n(b)there are no reasonable alternatives to those goods, services or works.\nParagraph 7 of Schedule 5 provides that direct award is permitted when:\nThe public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where-\n(a)\ta change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and\n(b)\tthe difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersTechnicalReasons"
      },
      {
        "id": "additionalRepeatExtensionPartialReplacement"
      }
    ],
    "status": "complete",
    "title": "Pay and Display Machine Maintenance and Associated Back-office System, Hardware Upgrades, and PSP Service"
  }
}