← Back to opportunities

CRM Migration Support

WEST MIDLANDS GROWTH COMPANY LIMITED

Buyer Contact Info

Buyer Name: WEST MIDLANDS GROWTH COMPANY LIMITED

Buyer Address: 11th Floor The Colmore Building, Birmingham, UKG31, B4 6AT, United Kingdom

Contact Email: procurement@wmgrowth.com

Status
active
Procedure
open
Value
100000.0 GBP
Gross: 120000 GBP
Published
09 Dec 2025, 16:10
Deadline
19 Dec 2025, 12:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
72212445 - Customer Relation Management software development services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

The West Midlands Growth Company (WMGC) is initiating a two-phase CRM migration and enhancement programme as it picks up additional business functions in April 2026 and is seeking a suitability experienced and qualified supplier / consultancy partner to provide suport for this project. The priority (phase 1) is to transition the Business Support function from the Coventry & Warwickshire Growth Hub’s Microsoft Dynamics system into WMGC’s Zoho CRM platform before April, followed by six months of consultancy expertise (phase 2) to deliver migration, incorporate additional business functions, and strengthen CRM capability across the organisation.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://in-tendhost.co.uk/wmgrowth/aspx/Home

External Link: https://www.find-tender.service.gov.uk/Notice/081172-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: AED 100,000

Lot 1 Value (Gross): AED 120,000

Lot 1 Contract Start: 2026-01-19T00:00:00+00:00

Lot 1 Contract End: 2026-09-30T23:59:59+01:00

Documents

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
{
  "buyer": {
    "id": "GB-COH-01631329",
    "name": "WEST MIDLANDS GROWTH COMPANY LIMITED"
  },
  "date": "2025-12-09T16:10:41Z",
  "id": "081172-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05f215",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Birmingham",
        "postalCode": "B4 6AT",
        "region": "UKG31",
        "streetAddress": "11th Floor The Colmore Building"
      },
      "contactPoint": {
        "email": "procurement@wmgrowth.com"
      },
      "details": {
        "classifications": [
          {
            "description": "Public undertaking",
            "id": "publicUndertaking",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-COH-01631329",
      "identifier": {
        "id": "01631329",
        "scheme": "GB-COH"
      },
      "name": "WEST MIDLANDS GROWTH COMPANY LIMITED",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": false,
    "description": "The West Midlands Growth Company (WMGC) is initiating a two-phase CRM migration and enhancement programme as it picks up additional business functions in April 2026 and is seeking a suitability experienced and qualified supplier / consultancy partner to provide suport for this project.\nThe priority (phase 1) is to transition the Business Support function from the Coventry \u0026 Warwickshire Growth Hub\u2019s Microsoft Dynamics system into WMGC\u2019s Zoho CRM platform before April, followed by six months of consultancy expertise (phase 2) to deliver migration, incorporate additional business functions, and strengthen CRM capability across the organisation.",
    "documents": [
      {
        "documentType": "biddingDocuments",
        "id": "L-1",
        "url": "https://in-tendhost.co.uk/wmgrowth/aspx/Home"
      },
      {
        "datePublished": "2025-12-09T16:10:41Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "081172-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/081172-2025"
      }
    ],
    "id": "2025-WMGC-0666",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Customer Relation Management software development services",
            "id": "72212445",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKG3"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "description": "Quality 80% / Price 20%"
        },
        "contractPeriod": {
          "endDate": "2026-09-30T23:59:59+01:00",
          "startDate": "2026-01-19T00:00:00+00:00"
        },
        "id": "1",
        "status": "active",
        "value": {
          "amount": 100000,
          "amountGross": 120000,
          "currency": "AED"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Below threshold - open competition",
    "status": "active",
    "submissionMethodDetails": "https://in-tendhost.co.uk/wmgrowth/aspx/Home",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed"
    },
    "tenderPeriod": {
      "endDate": "2025-12-19T12:00:00+00:00"
    },
    "title": "CRM Migration Support",
    "value": {
      "amount": 100000,
      "amountGross": 120000,
      "currency": "GBP"
    }
  }
}