Buyer Name: NHS Shared Business Services Limited
Buyer Address: Three Cherry Trees Lane, Hemel Hempstead, UKH23, HP2 7AH, United Kingdom
Contact Email: nsbs.categorymanagementsourcing@nhs.net
Buyer Name: NHS Shared Business Services Limited
Buyer Address: Three Cherry Trees Lane, Hemel Hempstead, UKH23, HP2 7AH, United Kingdom
Contact Email: nsbs.categorymanagementsourcing@nhs.net
NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework. NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of Procurement of Patient Communication, Engagement & Hybrid Mail Solutions and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations. Our Approved Organisation list can be found on: https://www.sbs.nhs.uk/services/framework-agreements-categories/ The framework includes: Lot 1 - Online (Digital) Communication Internet based online digital communication services and platforms such as smartphone applications, online Patient Engagement Portals (PEP), digital letters, digital delivery of correspondence and predictive analytics. Lot 2 - Messaging The provision of automated one way and two way messaging solutions including mobile messaging (SMS) and digital messaging platforms. Lot 3 - Voice The provision of an Agent Calls service based from Call Centres, providing the ability to make outbound contact and respond to an incoming contact or route the contact to a predefined destination. The scope also includes provision of automated one way and two way interactive voice recognition (IVR) services which can cater for different nationalities. The solutions can also cater for hard of hearing patients or are unable to communicate with IVR in the usual manor. Lot 4 - Hybrid Mail The provision of on and off-site bulk and traditional hybrid mail. Hybrid Mail Solutions provide alternative options to the physical print of mail items, including but not limited to SMS, email, or secure internet communications. Lot 5 - Patient/Citizen Experience Solutions are typically automated internet based online digital feedback services such as web based solutions and smartphone applications. This lot can include Friends & Family Test Service (FFT), surveys or any other services associated with surveys & feedback Lot 6 - Workforce Communications The provision of an automated one way and two way mobile audio messaging, paging and alerting service. This service is intended to replace outdated workforce communication methods such as fax machines and analogue pagers. Lot 7 - Combined Solutions Combined end-to-end communications that can include elements from any of the previous Lots.
No linked documents found for this notice.
Lot 1 Status: complete
Lot 2 Status: complete
Lot 3 Status: complete
Lot 4 Status: complete
Lot 5 Status: complete
Lot 6 Status: complete
Lot 7 Status: complete
Award Title: Digital (Online) Communication
Award Title: Messaging
Award Title: Voice
Award Title: Hybrid Mail
Award Title: Patient/Citizen Experience
Award Title: Workforce Communications
Award Title: Combined Solutions
{
"awards": [
{
"aboveThreshold": true,
"assessmentSummariesDateSent": "2025-12-09T00:00:00Z",
"contractPeriod": {
"endDate": "2030-02-03T23:59:59Z",
"startDate": "2026-02-04T00:00:00Z"
},
"date": "2025-11-11T00:00:00Z",
"documents": [
{
"datePublished": "2025-12-09T17:58:45Z",
"description": "Contract award notice on Find a Tender",
"documentType": "awardNotice",
"format": "text/html",
"id": "081250-2025",
"noticeType": "UK6",
"url": "https://www.find-tender.service.gov.uk/Notice/081250-2025"
}
],
"id": "1",
"items": [
{
"additionalClassifications": [
{
"description": "Radio, television, communication, telecommunication and related equipment",
"id": "32000000",
"scheme": "CPV"
},
{
"description": "Postal and telecommunications services",
"id": "64000000",
"scheme": "CPV"
},
{
"description": "IT services: consulting, software development, Internet and support",
"id": "72000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UK"
},
{
"country": "GG",
"countryName": "Guernsey",
"region": "GG"
},
{
"country": "IM",
"countryName": "Isle of Man",
"region": "IM"
},
{
"country": "JE",
"countryName": "Jersey",
"region": "JE"
}
],
"id": "1",
"relatedLot": "1"
}
],
"mainProcurementCategory": "services",
"milestones": [
{
"dueDate": "2026-02-02T23:59:59Z",
"id": "1",
"status": "scheduled",
"type": "futureSignatureDate"
}
],
"relatedLots": [
"1"
],
"standstillPeriod": {
"endDate": "2025-12-18T23:59:59+00:00"
},
"status": "pending",
"suppliers": [
{
"id": "GB-COH-06233174",
"name": "AIRE LOGIC LIMITED"
},
{
"id": "GB-PPON-PGTT-3571-VLRM",
"name": "Attend Anywhere PTY Ltd"
},
{
"id": "GB-COH-06414023",
"name": "CINOS LIMITED"
},
{
"id": "GB-COH-02696956",
"name": "CONTINUOUS DATAPRINT (U.K.) LIMITED"
},
{
"id": "GB-COH-11544587",
"name": "EBO.AI (UK) LTD"
},
{
"id": "GB-COH-08149394",
"name": "ICNH LTD"
},
{
"id": "GB-COH-13535125",
"name": "IMAIL COMMS LIMITED"
},
{
"id": "GB-COH-04833052",
"name": "IMIMOBILE EUROPE LIMITED"
},
{
"id": "GB-COH-02343859",
"name": "MBA GROUP LIMITED"
},
{
"id": "GB-COH-14847297",
"name": "MED AUTOMATION LTD"
},
{
"id": "GB-COH-02831215",
"name": "NETCALL TECHNOLOGY LIMITED"
},
{
"id": "GB-COH-02084294",
"name": "PSL PRINT MANAGEMENT LTD"
},
{
"id": "GB-COH-04543806",
"name": "RIVIAM DIGITAL CARE LIMITED"
},
{
"id": "GB-COH-08294659",
"name": "ZESTY LIMITED"
}
],
"title": "Digital (Online) Communication",
"value": {
"amount": 250000000,
"amountGross": 300000000,
"currency": "GBP"
}
},
{
"aboveThreshold": true,
"assessmentSummariesDateSent": "2025-12-09T00:00:00Z",
"contractPeriod": {
"endDate": "2030-02-03T23:59:59Z",
"startDate": "2026-02-04T00:00:00Z"
},
"date": "2025-11-11T00:00:00Z",
"documents": [
{
"datePublished": "2025-12-09T17:58:45Z",
"description": "Contract award notice on Find a Tender",
"documentType": "awardNotice",
"format": "text/html",
"id": "081250-2025",
"noticeType": "UK6",
"url": "https://www.find-tender.service.gov.uk/Notice/081250-2025"
}
],
"id": "2",
"items": [
{
"additionalClassifications": [
{
"description": "Radio, television, communication, telecommunication and related equipment",
"id": "32000000",
"scheme": "CPV"
},
{
"description": "Postal and telecommunications services",
"id": "64000000",
"scheme": "CPV"
},
{
"description": "IT services: consulting, software development, Internet and support",
"id": "72000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UK"
},
{
"country": "GG",
"countryName": "Guernsey",
"region": "GG"
},
{
"country": "IM",
"countryName": "Isle of Man",
"region": "IM"
},
{
"country": "JE",
"countryName": "Jersey",
"region": "JE"
}
],
"id": "2",
"relatedLot": "2"
}
],
"mainProcurementCategory": "services",
"milestones": [
{
"dueDate": "2026-02-02T23:59:59Z",
"id": "1",
"status": "scheduled",
"type": "futureSignatureDate"
}
],
"relatedLots": [
"2"
],
"standstillPeriod": {
"endDate": "2025-12-18T23:59:59+00:00"
},
"status": "pending",
"suppliers": [
{
"id": "GB-COH-06233174",
"name": "AIRE LOGIC LIMITED"
},
{
"id": "GB-COH-06414023",
"name": "CINOS LIMITED"
},
{
"id": "GB-COH-02696956",
"name": "CONTINUOUS DATAPRINT (U.K.) LIMITED"
},
{
"id": "GB-COH-11544587",
"name": "EBO.AI (UK) LTD"
},
{
"id": "GB-COH-00435445",
"name": "HARLOW PRINTING LIMITED T/A HARLOW SOLUTIONS"
},
{
"id": "GB-COH-08149394",
"name": "ICNH LTD"
},
{
"id": "GB-COH-13535125",
"name": "IMAIL COMMS LIMITED"
},
{
"id": "GB-COH-04833052",
"name": "IMIMOBILE EUROPE LIMITED"
},
{
"id": "GB-COH-02343859",
"name": "MBA GROUP LIMITED"
},
{
"id": "GB-COH-14847297",
"name": "MED AUTOMATION LTD"
},
{
"id": "GB-COH-02831215",
"name": "NETCALL TECHNOLOGY LIMITED"
},
{
"id": "GB-COH-02788181",
"name": "PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITED"
},
{
"id": "GB-COH-02084294",
"name": "PSL PRINT MANAGEMENT LTD"
},
{
"id": "GB-COH-02909019",
"name": "SERVICE LEVEL MANAGEMENT LIMITED"
},
{
"id": "GB-COH-03717583",
"name": "SYNERTEC LIMITED"
},
{
"id": "GB-COH-02578478",
"name": "X-ON HEALTH LIMITED"
}
],
"title": "Messaging",
"value": {
"amount": 250000000,
"amountGross": 300000000,
"currency": "GBP"
}
},
{
"aboveThreshold": true,
"assessmentSummariesDateSent": "2025-12-08T00:00:00Z",
"contractPeriod": {
"endDate": "2030-02-03T23:59:59Z",
"startDate": "2026-02-04T00:00:00Z"
},
"date": "2025-11-11T00:00:00Z",
"documents": [
{
"datePublished": "2025-12-09T17:58:45Z",
"description": "Contract award notice on Find a Tender",
"documentType": "awardNotice",
"format": "text/html",
"id": "081250-2025",
"noticeType": "UK6",
"url": "https://www.find-tender.service.gov.uk/Notice/081250-2025"
}
],
"id": "3",
"items": [
{
"additionalClassifications": [
{
"description": "Radio, television, communication, telecommunication and related equipment",
"id": "32000000",
"scheme": "CPV"
},
{
"description": "Postal and telecommunications services",
"id": "64000000",
"scheme": "CPV"
},
{
"description": "IT services: consulting, software development, Internet and support",
"id": "72000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UK"
},
{
"country": "GG",
"countryName": "Guernsey",
"region": "GG"
},
{
"country": "IM",
"countryName": "Isle of Man",
"region": "IM"
},
{
"country": "JE",
"countryName": "Jersey",
"region": "JE"
}
],
"id": "3",
"relatedLot": "3"
}
],
"mainProcurementCategory": "services",
"milestones": [
{
"dueDate": "2026-02-02T23:59:59Z",
"id": "1",
"status": "scheduled",
"type": "futureSignatureDate"
}
],
"relatedLots": [
"3"
],
"standstillPeriod": {
"endDate": "2025-12-18T23:59:59+00:00"
},
"status": "pending",
"suppliers": [
{
"id": "GB-COH-06414023",
"name": "CINOS LIMITED"
},
{
"id": "GB-COH-02696956",
"name": "CONTINUOUS DATAPRINT (U.K.) LIMITED"
},
{
"id": "GB-COH-11544587",
"name": "EBO.AI (UK) LTD"
},
{
"id": "GB-COH-13535125",
"name": "IMAIL COMMS LIMITED"
},
{
"id": "GB-COH-04833052",
"name": "IMIMOBILE EUROPE LIMITED"
},
{
"id": "GB-COH-02343859",
"name": "MBA GROUP LIMITED"
},
{
"id": "GB-COH-14847297",
"name": "MED AUTOMATION LTD"
},
{
"id": "GB-COH-02831215",
"name": "NETCALL TECHNOLOGY LIMITED"
},
{
"id": "GB-COH-07711754",
"name": "ResQ Limited"
},
{
"id": "GB-COH-08785847",
"name": "TRINSIC LIMITED"
},
{
"id": "GB-COH-02578478",
"name": "X-ON HEALTH LIMITED"
}
],
"title": "Voice",
"value": {
"amount": 250000000,
"amountGross": 300000000,
"currency": "GBP"
}
},
{
"aboveThreshold": true,
"assessmentSummariesDateSent": "2025-12-09T00:00:00Z",
"contractPeriod": {
"endDate": "2030-02-03T23:59:59Z",
"startDate": "2026-02-04T00:00:00Z"
},
"date": "2025-11-11T00:00:00Z",
"documents": [
{
"datePublished": "2025-12-09T17:58:45Z",
"description": "Contract award notice on Find a Tender",
"documentType": "awardNotice",
"format": "text/html",
"id": "081250-2025",
"noticeType": "UK6",
"url": "https://www.find-tender.service.gov.uk/Notice/081250-2025"
}
],
"id": "4",
"items": [
{
"additionalClassifications": [
{
"description": "Radio, television, communication, telecommunication and related equipment",
"id": "32000000",
"scheme": "CPV"
},
{
"description": "Postal and telecommunications services",
"id": "64000000",
"scheme": "CPV"
},
{
"description": "IT services: consulting, software development, Internet and support",
"id": "72000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UK"
},
{
"country": "GG",
"countryName": "Guernsey",
"region": "GG"
},
{
"country": "IM",
"countryName": "Isle of Man",
"region": "IM"
},
{
"country": "JE",
"countryName": "Jersey",
"region": "JE"
}
],
"id": "4",
"relatedLot": "4"
}
],
"mainProcurementCategory": "services",
"milestones": [
{
"dueDate": "2026-02-02T23:59:59Z",
"id": "1",
"status": "scheduled",
"type": "futureSignatureDate"
}
],
"relatedLots": [
"4"
],
"standstillPeriod": {
"endDate": "2025-12-18T23:59:59+00:00"
},
"status": "pending",
"suppliers": [
{
"id": "GB-COH-03829462",
"name": "OPUS TRUST MARKETING LIMITED"
},
{
"id": "GB-COH-681528",
"name": "Allied Publicity Services (Manchester) Limited"
},
{
"id": "GB-COH-01716891",
"name": "CFH DOCMAIL LTD"
},
{
"id": "GB-COH-01628868",
"name": "CIVICA UK LIMITED"
},
{
"id": "GB-COH-02696956",
"name": "CONTINUOUS DATAPRINT (U.K.) LIMITED"
},
{
"id": "GB-COH-00435445",
"name": "HARLOW PRINTING LIMITED T/A HARLOW SOLUTIONS"
},
{
"id": "GB-COH-08149394",
"name": "ICNH LTD"
},
{
"id": "GB-COH-13535125",
"name": "IMAIL COMMS LIMITED"
},
{
"id": "GB-COH-04833052",
"name": "IMIMOBILE EUROPE LIMITED"
},
{
"id": "GB-COH-02343859",
"name": "MBA GROUP LIMITED"
},
{
"id": "GB-COH-02788181",
"name": "PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITED"
},
{
"id": "GB-COH-11397316",
"name": "PENPOLE CONSULTING LTD"
},
{
"id": "GB-COH-03908160",
"name": "PICKER INSTITUTE EUROPE"
},
{
"id": "GB-COH-02084294",
"name": "PSL PRINT MANAGEMENT LTD"
},
{
"id": "GB-COH-01271033",
"name": "RICOH UK LIMITED"
},
{
"id": "GB-COH-02909019",
"name": "SERVICE LEVEL MANAGEMENT LIMITED"
},
{
"id": "GB-COH-03717583",
"name": "SYNERTEC LIMITED"
},
{
"id": "GB-COH-08198782",
"name": "WEBPOST LIMITED"
}
],
"title": "Hybrid Mail",
"value": {
"amount": 250000000,
"amountGross": 300000000,
"currency": "GBP"
}
},
{
"aboveThreshold": true,
"assessmentSummariesDateSent": "2025-12-09T00:00:00Z",
"contractPeriod": {
"endDate": "2030-02-03T23:59:59Z",
"startDate": "2026-02-04T00:00:00Z"
},
"date": "2025-11-11T00:00:00Z",
"documents": [
{
"datePublished": "2025-12-09T17:58:45Z",
"description": "Contract award notice on Find a Tender",
"documentType": "awardNotice",
"format": "text/html",
"id": "081250-2025",
"noticeType": "UK6",
"url": "https://www.find-tender.service.gov.uk/Notice/081250-2025"
}
],
"id": "5",
"items": [
{
"additionalClassifications": [
{
"description": "Radio, television, communication, telecommunication and related equipment",
"id": "32000000",
"scheme": "CPV"
},
{
"description": "Postal and telecommunications services",
"id": "64000000",
"scheme": "CPV"
},
{
"description": "IT services: consulting, software development, Internet and support",
"id": "72000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UK"
},
{
"country": "GG",
"countryName": "Guernsey",
"region": "GG"
},
{
"country": "IM",
"countryName": "Isle of Man",
"region": "IM"
},
{
"country": "JE",
"countryName": "Jersey",
"region": "JE"
}
],
"id": "5",
"relatedLot": "5"
}
],
"mainProcurementCategory": "services",
"milestones": [
{
"dueDate": "2026-02-02T23:59:59Z",
"id": "1",
"status": "scheduled",
"type": "futureSignatureDate"
}
],
"relatedLots": [
"5"
],
"standstillPeriod": {
"endDate": "2025-12-18T23:59:59+00:00"
},
"status": "pending",
"suppliers": [
{
"id": "GB-COH-06233174",
"name": "AIRE LOGIC LIMITED"
},
{
"id": "GB-COH-06414023",
"name": "CINOS LIMITED"
},
{
"id": "GB-COH-01628868",
"name": "CIVICA UK LIMITED"
},
{
"id": "GB-COH-02696956",
"name": "CONTINUOUS DATAPRINT (U.K.) LIMITED"
},
{
"id": "GB-COH-11544587",
"name": "EBO.AI (UK) LTD"
},
{
"id": "GB-COH-00435445",
"name": "HARLOW PRINTING LIMITED T/A HARLOW SOLUTIONS"
},
{
"id": "GB-COH-03022416",
"name": "IQVIA LTD."
},
{
"id": "GB-COH-06632290",
"name": "IWGC LIMITED"
},
{
"id": "GB-COH-14847297",
"name": "MED AUTOMATION LTD"
},
{
"id": "GB-COH-03908160",
"name": "PICKER INSTITUTE EUROPE"
},
{
"id": "GB-COH-00242246",
"name": "SERCO LIMITED"
},
{
"id": "GB-COH-06990426",
"name": "SOCIALOPTIC LTD"
},
{
"id": "GB-COH-03717583",
"name": "SYNERTEC LIMITED"
}
],
"title": "Patient/Citizen Experience",
"value": {
"amount": 250000000,
"amountGross": 300000000,
"currency": "GBP"
}
},
{
"aboveThreshold": true,
"assessmentSummariesDateSent": "2025-12-09T00:00:00Z",
"contractPeriod": {
"endDate": "2030-02-03T23:59:59Z",
"startDate": "2026-02-04T00:00:00Z"
},
"date": "2025-11-11T00:00:00Z",
"documents": [
{
"datePublished": "2025-12-09T17:58:45Z",
"description": "Contract award notice on Find a Tender",
"documentType": "awardNotice",
"format": "text/html",
"id": "081250-2025",
"noticeType": "UK6",
"url": "https://www.find-tender.service.gov.uk/Notice/081250-2025"
}
],
"id": "6",
"items": [
{
"additionalClassifications": [
{
"description": "Radio, television, communication, telecommunication and related equipment",
"id": "32000000",
"scheme": "CPV"
},
{
"description": "Postal and telecommunications services",
"id": "64000000",
"scheme": "CPV"
},
{
"description": "IT services: consulting, software development, Internet and support",
"id": "72000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UK"
},
{
"country": "GG",
"countryName": "Guernsey",
"region": "GG"
},
{
"country": "IM",
"countryName": "Isle of Man",
"region": "IM"
},
{
"country": "JE",
"countryName": "Jersey",
"region": "JE"
}
],
"id": "6",
"relatedLot": "6"
}
],
"mainProcurementCategory": "services",
"milestones": [
{
"dueDate": "2026-02-02T23:59:59Z",
"id": "1",
"status": "scheduled",
"type": "futureSignatureDate"
}
],
"relatedLots": [
"6"
],
"standstillPeriod": {
"endDate": "2025-12-18T23:59:59+00:00"
},
"status": "pending",
"suppliers": [
{
"id": "GB-COH-06414023",
"name": "CINOS LIMITED"
},
{
"id": "GB-COH-02696956",
"name": "CONTINUOUS DATAPRINT (U.K.) LIMITED"
},
{
"id": "GB-COH-11544587",
"name": "EBO.AI (UK) LTD"
}
],
"title": "Workforce Communications",
"value": {
"amount": 250000000,
"amountGross": 300000000,
"currency": "GBP"
}
},
{
"aboveThreshold": true,
"assessmentSummariesDateSent": "2025-12-09T00:00:00Z",
"contractPeriod": {
"endDate": "2030-02-03T23:59:59Z",
"startDate": "2026-02-04T00:00:00Z"
},
"date": "2025-11-11T00:00:00Z",
"documents": [
{
"datePublished": "2025-12-09T17:58:45Z",
"description": "Contract award notice on Find a Tender",
"documentType": "awardNotice",
"format": "text/html",
"id": "081250-2025",
"noticeType": "UK6",
"url": "https://www.find-tender.service.gov.uk/Notice/081250-2025"
}
],
"id": "7",
"items": [
{
"additionalClassifications": [
{
"description": "Radio, television, communication, telecommunication and related equipment",
"id": "32000000",
"scheme": "CPV"
},
{
"description": "Postal and telecommunications services",
"id": "64000000",
"scheme": "CPV"
},
{
"description": "IT services: consulting, software development, Internet and support",
"id": "72000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UK"
},
{
"country": "GG",
"countryName": "Guernsey",
"region": "GG"
},
{
"country": "IM",
"countryName": "Isle of Man",
"region": "IM"
},
{
"country": "JE",
"countryName": "Jersey",
"region": "JE"
}
],
"id": "7",
"relatedLot": "7"
}
],
"mainProcurementCategory": "services",
"milestones": [
{
"dueDate": "2026-02-02T23:59:59Z",
"id": "1",
"status": "scheduled",
"type": "futureSignatureDate"
}
],
"relatedLots": [
"7"
],
"standstillPeriod": {
"endDate": "2025-12-18T23:59:59+00:00"
},
"status": "pending",
"suppliers": [
{
"id": "GB-COH-06233174",
"name": "AIRE LOGIC LIMITED"
},
{
"id": "GB-COH-06414023",
"name": "CINOS LIMITED"
},
{
"id": "GB-COH-01628868",
"name": "CIVICA UK LIMITED"
},
{
"id": "GB-COH-02696956",
"name": "CONTINUOUS DATAPRINT (U.K.) LIMITED"
},
{
"id": "GB-COH-08149394",
"name": "ICNH LTD"
},
{
"id": "GB-COH-11544587",
"name": "EBO.AI (UK) LTD"
},
{
"id": "GB-COH-00435445",
"name": "HARLOW PRINTING LIMITED T/A HARLOW SOLUTIONS"
},
{
"id": "GB-COH-13535125",
"name": "IMAIL COMMS LIMITED"
},
{
"id": "GB-COH-04833052",
"name": "IMIMOBILE EUROPE LIMITED"
},
{
"id": "GB-COH-02343859",
"name": "MBA GROUP LIMITED"
},
{
"id": "GB-COH-14847297",
"name": "MED AUTOMATION LTD"
},
{
"id": "GB-COH-02831215",
"name": "NETCALL TECHNOLOGY LIMITED"
},
{
"id": "GB-COH-02788181",
"name": "PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITED"
},
{
"id": "GB-COH-03908160",
"name": "PICKER INSTITUTE EUROPE"
},
{
"id": "GB-COH-02084294",
"name": "PSL PRINT MANAGEMENT LTD"
},
{
"id": "GB-COH-02909019",
"name": "SERVICE LEVEL MANAGEMENT LIMITED"
},
{
"id": "GB-COH-03717583",
"name": "SYNERTEC LIMITED"
},
{
"id": "GB-COH-02578478",
"name": "X-ON HEALTH LIMITED"
}
],
"title": "Combined Solutions",
"value": {
"amount": 250000000,
"amountGross": 300000000,
"currency": "GBP"
}
}
],
"bids": {
"details": [
{
"id": "1",
"relatedLots": [
"1",
"2",
"5",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-06233174",
"name": "AIRE LOGIC LIMITED"
}
]
},
{
"id": "2",
"relatedLots": [
"1"
],
"status": "valid",
"tenderers": [
{
"id": "GB-PPON-PGTT-3571-VLRM",
"name": "Attend Anywhere PTY Ltd"
}
]
},
{
"id": "3",
"relatedLots": [
"1",
"2",
"3",
"5",
"6",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-06414023",
"name": "CINOS LIMITED"
}
]
},
{
"id": "4",
"relatedLots": [
"1",
"2",
"3",
"4",
"5",
"6",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-02696956",
"name": "CONTINUOUS DATAPRINT (U.K.) LIMITED"
}
]
},
{
"id": "5",
"relatedLots": [
"1",
"2",
"3",
"5",
"6",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-11544587",
"name": "EBO.AI (UK) LTD"
}
]
},
{
"id": "6",
"relatedLots": [
"1",
"2",
"4",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-08149394",
"name": "ICNH LTD"
}
]
},
{
"id": "7",
"relatedLots": [
"1",
"2",
"3",
"4",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-13535125",
"name": "IMAIL COMMS LIMITED"
}
]
},
{
"id": "8",
"relatedLots": [
"1",
"2",
"3",
"4",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-04833052",
"name": "IMIMOBILE EUROPE LIMITED"
}
]
},
{
"id": "9",
"relatedLots": [
"1",
"2",
"3",
"4",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-02343859",
"name": "MBA GROUP LIMITED"
}
]
},
{
"id": "10",
"relatedLots": [
"1",
"2",
"3",
"5",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-14847297",
"name": "MED AUTOMATION LTD"
}
]
},
{
"id": "11",
"relatedLots": [
"1",
"2",
"3",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-02831215",
"name": "NETCALL TECHNOLOGY LIMITED"
}
]
},
{
"id": "12",
"relatedLots": [
"1",
"2",
"4",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-02084294",
"name": "PSL PRINT MANAGEMENT LTD"
}
]
},
{
"id": "13",
"relatedLots": [
"1",
"5"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-04543806",
"name": "RIVIAM DIGITAL CARE LIMITED"
}
]
},
{
"id": "14",
"relatedLots": [
"1"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-08294659",
"name": "ZESTY LIMITED"
}
]
},
{
"id": "15",
"relatedLots": [
"2",
"4",
"5",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-00435445",
"name": "HARLOW PRINTING LIMITED T/A HARLOW SOLUTIONS"
}
]
},
{
"id": "16",
"relatedLots": [
"2",
"4",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-02788181",
"name": "PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITED"
}
]
},
{
"id": "17",
"relatedLots": [
"2",
"4",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-02909019",
"name": "SERVICE LEVEL MANAGEMENT LIMITED"
}
]
},
{
"id": "18",
"relatedLots": [
"2",
"4",
"5",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-03717583",
"name": "SYNERTEC LIMITED"
}
]
},
{
"id": "19",
"relatedLots": [
"2",
"3",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-02578478",
"name": "X-ON HEALTH LIMITED"
}
]
},
{
"id": "20",
"relatedLots": [
"3"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-07711754",
"name": "ResQ Limited"
}
]
},
{
"id": "21",
"relatedLots": [
"3"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-08785847",
"name": "TRINSIC LIMITED"
}
]
},
{
"id": "22",
"relatedLots": [
"4"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-03829462",
"name": "OPUS TRUST MARKETING LIMITED"
}
]
},
{
"id": "23",
"relatedLots": [
"4"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-681528",
"name": "Allied Publicity Services (Manchester) Limited"
}
]
},
{
"id": "24",
"relatedLots": [
"4"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-01716891",
"name": "CFH DOCMAIL LTD"
}
]
},
{
"id": "25",
"relatedLots": [
"4",
"5",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-01628868",
"name": "CIVICA UK LIMITED"
}
]
},
{
"id": "26",
"relatedLots": [
"4"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-11397316",
"name": "PENPOLE CONSULTING LTD"
}
]
},
{
"id": "27",
"relatedLots": [
"4",
"5",
"7"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-03908160",
"name": "PICKER INSTITUTE EUROPE"
}
]
},
{
"id": "28",
"relatedLots": [
"4"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-01271033",
"name": "RICOH UK LIMITED"
}
]
},
{
"id": "29",
"relatedLots": [
"4"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-08198782",
"name": "WEBPOST LIMITED"
}
]
},
{
"id": "30",
"relatedLots": [
"5"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-03022416",
"name": "IQVIA LTD."
}
]
},
{
"id": "31",
"relatedLots": [
"5"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-06632290",
"name": "IWGC LIMITED"
}
]
},
{
"id": "32",
"relatedLots": [
"5"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-00242246",
"name": "SERCO LIMITED"
}
]
},
{
"id": "33",
"relatedLots": [
"5"
],
"status": "valid",
"tenderers": [
{
"id": "GB-COH-06990426",
"name": "SOCIALOPTIC LTD"
}
]
}
],
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 14
},
{
"id": "2",
"measure": "bids",
"relatedLot": "2",
"value": 16
},
{
"id": "3",
"measure": "bids",
"relatedLot": "3",
"value": 11
},
{
"id": "4",
"measure": "bids",
"relatedLot": "4",
"value": 18
},
{
"id": "5",
"measure": "bids",
"relatedLot": "5",
"value": 14
},
{
"id": "6",
"measure": "bids",
"relatedLot": "6",
"value": 3
},
{
"id": "7",
"measure": "bids",
"relatedLot": "7",
"value": 18
},
{
"id": "8",
"measure": "finalStageBids",
"relatedLot": "1",
"value": 14
},
{
"id": "9",
"measure": "smeFinalStageBids",
"relatedLot": "1",
"value": 8
},
{
"id": "10",
"measure": "vcseFinalStageBids",
"relatedLot": "1",
"value": 0
},
{
"id": "11",
"measure": "finalStageBids",
"relatedLot": "2",
"value": 16
},
{
"id": "12",
"measure": "smeFinalStageBids",
"relatedLot": "2",
"value": 10
},
{
"id": "13",
"measure": "vcseFinalStageBids",
"relatedLot": "2",
"value": 0
},
{
"id": "14",
"measure": "finalStageBids",
"relatedLot": "3",
"value": 11
},
{
"id": "15",
"measure": "smeFinalStageBids",
"relatedLot": "3",
"value": 7
},
{
"id": "16",
"measure": "vcseFinalStageBids",
"relatedLot": "3",
"value": 0
},
{
"id": "17",
"measure": "finalStageBids",
"relatedLot": "4",
"value": 18
},
{
"id": "18",
"measure": "smeFinalStageBids",
"relatedLot": "4",
"value": 12
},
{
"id": "19",
"measure": "vcseFinalStageBids",
"relatedLot": "4",
"value": 0
},
{
"id": "20",
"measure": "finalStageBids",
"relatedLot": "5",
"value": 14
},
{
"id": "21",
"measure": "smeFinalStageBids",
"relatedLot": "5",
"value": 9
},
{
"id": "22",
"measure": "vcseFinalStageBids",
"relatedLot": "5",
"value": 0
},
{
"id": "23",
"measure": "finalStageBids",
"relatedLot": "6",
"value": 3
},
{
"id": "24",
"measure": "smeFinalStageBids",
"relatedLot": "6",
"value": 2
},
{
"id": "25",
"measure": "vcseFinalStageBids",
"relatedLot": "6",
"value": 0
},
{
"id": "26",
"measure": "finalStageBids",
"relatedLot": "7",
"value": 18
},
{
"id": "27",
"measure": "smeFinalStageBids",
"relatedLot": "7",
"value": 11
},
{
"id": "28",
"measure": "vcseFinalStageBids",
"relatedLot": "7",
"value": 0
}
]
},
"buyer": {
"id": "GB-COH-05280446",
"name": "NHS Shared Business Services Limited"
},
"date": "2025-12-09T17:58:45Z",
"id": "081250-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-050972",
"parties": [
{
"additionalIdentifiers": [
{
"id": "PDVT-6171-VHCX",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Hemel Hempstead",
"postalCode": "HP2 7AH",
"region": "UKH23",
"streetAddress": "Three Cherry Trees Lane"
},
"contactPoint": {
"email": "nsbs.categorymanagementsourcing@nhs.net"
},
"details": {
"classifications": [
{
"description": "Public undertaking",
"id": "publicUndertaking",
"scheme": "UK_CA_TYPE"
}
],
"url": "https://www.sbs.nhs.uk/"
},
"id": "GB-COH-05280446",
"identifier": {
"id": "05280446",
"scheme": "GB-COH"
},
"name": "NHS Shared Business Services Limited",
"roles": [
"buyer"
]
},
{
"additionalIdentifiers": [
{
"id": "PLNB-3256-HBGD",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Leeds",
"postalCode": "LS1 4HT",
"region": "UKE42",
"streetAddress": "Aireside House, Aire Street"
},
"contactPoint": {
"email": "procurement@airelogic.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "https://www.airelogic.com/",
"vcse": false
},
"id": "GB-COH-06233174",
"identifier": {
"id": "06233174",
"scheme": "GB-COH"
},
"name": "AIRE LOGIC LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"address": {
"country": "AU",
"countryName": "Australia",
"locality": "Melbourne, Victoria,",
"postalCode": "3000",
"region": "AU",
"streetAddress": "Level 44, 600 Bourke Street"
},
"contactPoint": {
"email": "attendanywhere.bids@inductionhealthcare.com"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "https://www.inductionhealthcare.com/",
"vcse": false
},
"id": "GB-PPON-PGTT-3571-VLRM",
"identifier": {
"id": "PGTT-3571-VLRM",
"scheme": "GB-PPON"
},
"name": "Attend Anywhere PTY Ltd",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PMHM-1916-HWPV",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Frimley",
"postalCode": "GU16 7SG",
"region": "UKJ37",
"streetAddress": "Unit 4.9 Frimley 4 Business Park"
},
"contactPoint": {
"email": "bids@cinos.co.uk"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "http://cinos.net",
"vcse": false
},
"id": "GB-COH-06414023",
"identifier": {
"id": "06414023",
"scheme": "GB-COH"
},
"name": "CINOS LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PXTR-3672-NYMP",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Liverpool",
"postalCode": "L18 8EE",
"region": "UKD72",
"streetAddress": "74-82 Rose Lane, Mossley Hill"
},
"contactPoint": {
"email": "tenders@cdp.co.uk"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.cdp.co.uk",
"vcse": false
},
"id": "GB-COH-02696956",
"identifier": {
"id": "02696956",
"scheme": "GB-COH"
},
"name": "CONTINUOUS DATAPRINT (U.K.) LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PYNM-6436-PRLN",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Burnley",
"postalCode": "BB11 5TE",
"region": "UKD46",
"streetAddress": "Crown House"
},
"contactPoint": {
"email": "hello@ebo.ai"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "http://ebo.ai",
"vcse": false
},
"id": "GB-COH-11544587",
"identifier": {
"id": "11544587",
"scheme": "GB-COH"
},
"name": "EBO.AI (UK) LTD",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PMXC-6137-WHYY",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "EC1V 2NX",
"region": "UKI43",
"streetAddress": "128 City Road"
},
"contactPoint": {
"email": "bids@drdoctor.co.uk"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "https://www.drdoctor.co.uk/",
"vcse": false
},
"id": "GB-COH-08149394",
"identifier": {
"id": "08149394",
"scheme": "GB-COH"
},
"name": "ICNH LTD",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PPCQ-1115-VTYR",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Coventry",
"postalCode": "CV3 4LH",
"region": "UKG33",
"streetAddress": "Unit 3 Manor Park Ind Est."
},
"contactPoint": {
"email": "sales@imailcomms.com"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "http://www.imailcomms.com",
"vcse": false
},
"id": "GB-COH-13535125",
"identifier": {
"id": "13535125",
"scheme": "GB-COH"
},
"name": "IMAIL COMMS LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PHMR-6478-DZDJ",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "EC2M 7EB",
"region": "UKI31",
"streetAddress": "C/O Cisco, Park House, 16-18 Finsbury Circus,"
},
"contactPoint": {
"email": "cpaas_bid_desk@cisco.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "https://cpaas.webex.com/",
"vcse": false
},
"id": "GB-COH-04833052",
"identifier": {
"id": "04833052",
"scheme": "GB-COH"
},
"name": "IMIMOBILE EUROPE LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PDXB-3148-NGCJ",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "N17 0HW",
"region": "UKI43",
"streetAddress": "MBA House, Garman Road"
},
"contactPoint": {
"email": "bidlibrary@mba-group.com"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "https://www.mba-group.com",
"vcse": false
},
"id": "GB-COH-02343859",
"identifier": {
"id": "02343859",
"scheme": "GB-COH"
},
"name": "MBA GROUP LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PQMX-3164-XTYL",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Sutton",
"postalCode": "SM1 2NB",
"region": "UKI63",
"streetAddress": "41 Oldfields Road"
},
"contactPoint": {
"email": "Tenders@otua.co.uk"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.otua.co.uk",
"vcse": false
},
"id": "GB-COH-14847297",
"identifier": {
"id": "14847297",
"scheme": "GB-COH"
},
"name": "MED AUTOMATION LTD",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PJCY-7652-TRVN",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Bedford",
"postalCode": "MK41 7PH",
"region": "UKH24",
"streetAddress": "Suite 203, Bedford Heights Brickhill Drive"
},
"contactPoint": {
"email": "bid.team@netcall.com"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.netcall.com",
"vcse": false
},
"id": "GB-COH-02831215",
"identifier": {
"id": "02831215",
"scheme": "GB-COH"
},
"name": "NETCALL TECHNOLOGY LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PDTV-1516-LYYT",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Longridge Road",
"postalCode": "PR2 5ND",
"region": "UKD45",
"streetAddress": "Unit A59"
},
"contactPoint": {
"email": "tenders@pslprint.co.uk"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.pslprint.co.uk",
"vcse": false
},
"id": "GB-COH-02084294",
"identifier": {
"id": "02084294",
"scheme": "GB-COH"
},
"name": "PSL PRINT MANAGEMENT LTD",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PTNG-2369-HCQV",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Shepton Mallet",
"postalCode": "BA4 5QE",
"region": "UKK23",
"streetAddress": "Cooper House"
},
"contactPoint": {
"email": "hello@riviam.com"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "http://www.riviam.com",
"vcse": false
},
"id": "GB-COH-04543806",
"identifier": {
"id": "04543806",
"scheme": "GB-COH"
},
"name": "RIVIAM DIGITAL CARE LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PDMC-1826-XDHQ",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "EC2A 4ES",
"region": "UKI41",
"streetAddress": "C/O Pinsent Masons 30 Crown Place"
},
"contactPoint": {
"email": "zesty.bids@inductionhealthcare.com"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "https://www.inductionhealthcare.com/",
"vcse": false
},
"id": "GB-COH-08294659",
"identifier": {
"id": "08294659",
"scheme": "GB-COH"
},
"name": "ZESTY LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PTMV-1779-DHJR",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "South Shields",
"postalCode": "NE33 4PU",
"region": "UKC22",
"streetAddress": "7-21 Maxwell Street"
},
"contactPoint": {
"email": "bidteam@harlowprinting.co.uk"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "https://harlowsolutions.co.uk/",
"vcse": false
},
"id": "GB-COH-00435445",
"identifier": {
"id": "00435445",
"scheme": "GB-COH"
},
"name": "HARLOW PRINTING LIMITED T/A HARLOW SOLUTIONS",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PJNQ-8838-LTBY",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "EC2M 7EB",
"region": "UKI31",
"streetAddress": "Lower Ground Floor, Park House, 16/18"
},
"contactPoint": {
"email": "tenders@paragon-cc.co.uk"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "https://uk.paragon.world/",
"vcse": false
},
"id": "GB-COH-02788181",
"identifier": {
"id": "02788181",
"scheme": "GB-COH"
},
"name": "PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PYYW-6335-HVYW",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Benfleet",
"postalCode": "SS7 2QL",
"region": "UKH37",
"streetAddress": "Broom House 39/43 London Road"
},
"contactPoint": {
"email": "enquiries@publisure.co.uk"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "http://www.publisure.com",
"vcse": false
},
"id": "GB-COH-02909019",
"identifier": {
"id": "02909019",
"scheme": "GB-COH"
},
"name": "SERVICE LEVEL MANAGEMENT LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PZLB-6738-DXNM",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Wellington",
"postalCode": "TA21 9JQ",
"region": "UKK23",
"streetAddress": "2 Castle Road"
},
"contactPoint": {
"email": "corporate-support@synertec.co.uk"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "https://synertec.co.uk/",
"vcse": false
},
"id": "GB-COH-03717583",
"identifier": {
"id": "03717583",
"scheme": "GB-COH"
},
"name": "SYNERTEC LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PYLL-8369-NLLM",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Basingstoke",
"postalCode": "RG25 2AD",
"region": "UKJ37",
"streetAddress": "Glebe Farm Down Street"
},
"contactPoint": {
"email": "products@x-on.co.uk"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "http://www.x-on.co.uk",
"vcse": false
},
"id": "GB-COH-02578478",
"identifier": {
"id": "02578478",
"scheme": "GB-COH"
},
"name": "X-ON HEALTH LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PZNJ-5517-NCGZ",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Hull",
"postalCode": "HU1 3JZ",
"region": "UKE11",
"streetAddress": "1st Floor 1 Paragon Square"
},
"contactPoint": {
"email": "tenders@resqcs.co.uk"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "https://resqcs.co.uk/",
"vcse": false
},
"id": "GB-COH-07711754",
"identifier": {
"id": "07711754",
"scheme": "GB-COH"
},
"name": "ResQ Limited",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PVLQ-8862-WGJZ",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Fareham",
"postalCode": "PO15 7AH",
"region": "UKJ36",
"streetAddress": "1640 Parkway, Solent Business Park"
},
"contactPoint": {
"email": "info@trinsic.co.uk"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "http://trinsic.co.uk",
"vcse": false
},
"id": "GB-COH-08785847",
"identifier": {
"id": "08785847",
"scheme": "GB-COH"
},
"name": "TRINSIC LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PRDQ-8728-BYPN",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Leicester",
"postalCode": "LE3 1UQ",
"region": "UKF21",
"streetAddress": "133 Scudamore Road"
},
"contactPoint": {
"email": "bidteam@adaresec.com"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "http://www.adaresec.com",
"vcse": false
},
"id": "GB-COH-03829462",
"identifier": {
"id": "03829462",
"scheme": "GB-COH"
},
"name": "OPUS TRUST MARKETING LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PLHR-2893-BNZQ",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Stockport",
"postalCode": "SK3 0ZP",
"region": "UKD35",
"streetAddress": "APS Group, Chetham House, Bird Hall Lane"
},
"contactPoint": {
"email": "tenders@theapsgroup.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "https://theapsgroup.com/",
"vcse": false
},
"id": "GB-COH-681528",
"identifier": {
"id": "681528",
"scheme": "GB-COH"
},
"name": "Allied Publicity Services (Manchester) Limited",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PTXD-3245-GLLX",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Radstock, Somerset",
"postalCode": "BA3 3UP",
"region": "UKK12",
"streetAddress": "St Peter\u0027s Park, Westfield"
},
"contactPoint": {
"email": "tenders@cfh.com"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "http://www.cfh.com",
"vcse": false
},
"id": "GB-COH-01716891",
"identifier": {
"id": "01716891",
"scheme": "GB-COH"
},
"name": "CFH DOCMAIL LTD",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PCMJ-9641-QWWM",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "SE1 9LQ",
"region": "UKI44",
"streetAddress": "Southbank Central, 30 Stamford Street"
},
"contactPoint": {
"email": "BidSupport@civica.com"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "https://www.civica.com/en-gb/",
"vcse": false
},
"id": "GB-COH-01628868",
"identifier": {
"id": "01628868",
"scheme": "GB-COH"
},
"name": "CIVICA UK LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PLMG-5549-YJZT",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Bristol",
"postalCode": "BS1 5QT",
"region": "UKK11",
"streetAddress": "29 Great George Street"
},
"contactPoint": {
"email": "psopportunities@penpole.co.uk"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "http://penpole.co.uk",
"vcse": false
},
"id": "GB-COH-11397316",
"identifier": {
"id": "11397316",
"scheme": "GB-COH"
},
"name": "PENPOLE CONSULTING LTD",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PPGX-3762-YZTD",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Oxford",
"postalCode": "OX4 2JY",
"region": "UKJ14",
"streetAddress": "Suite 6, Fountain House 1200 Parkway Court,"
},
"contactPoint": {
"email": "picker.tenders@pickereurope.ac.uk"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "https://picker.org/",
"vcse": false
},
"id": "GB-COH-03908160",
"identifier": {
"id": "03908160",
"scheme": "GB-COH"
},
"name": "PICKER INSTITUTE EUROPE",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PMHC-4165-CBLG",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Northampton",
"postalCode": "NN4 7RG",
"region": "UKF24",
"streetAddress": "900 Pavilion Drive"
},
"contactPoint": {
"email": "bid.team@ricoh.co.uk"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.ricoh.co.uk",
"vcse": false
},
"id": "GB-COH-01271033",
"identifier": {
"id": "01271033",
"scheme": "GB-COH"
},
"name": "RICOH UK LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PDLP-4626-MPTY",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Ware",
"postalCode": "SG12 9EN",
"region": "UKH23",
"streetAddress": "Sucklings Yard"
},
"contactPoint": {
"email": "info@webpost.com"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "http://www.webpost.com",
"vcse": false
},
"id": "GB-COH-08198782",
"identifier": {
"id": "08198782",
"scheme": "GB-COH"
},
"name": "WEBPOST LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PBCP-5951-LYMH",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Reading",
"postalCode": "RG1 3JH",
"region": "UKJ11",
"streetAddress": "3 Forbury Place"
},
"contactPoint": {
"email": "HSS_salesenablement@iqvia.com"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.iqvia.com",
"vcse": false
},
"id": "GB-COH-03022416",
"identifier": {
"id": "03022416",
"scheme": "GB-COH"
},
"name": "IQVIA LTD.",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PQHZ-8759-PNJR",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Chipping Norton",
"postalCode": "OX7 5SR",
"region": "UKJ14",
"streetAddress": "Suite 16 Fairfax House Cromwell Park"
},
"contactPoint": {
"email": "jon.twinn@iwantgreatcare.org"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "http://www.iwantgreatcare.org",
"vcse": false
},
"id": "GB-COH-06632290",
"identifier": {
"id": "06632290",
"scheme": "GB-COH"
},
"name": "IWGC LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PMNV-5613-PQMY",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Hook, Hampshire",
"postalCode": "RG27 9UY",
"region": "UKJ37",
"streetAddress": "Serco House, 16 Bartley Wood Business Park, Bartley Way"
},
"contactPoint": {
"email": "generalenquiries@serco.com"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "https://www.serco.com/",
"vcse": false
},
"id": "GB-COH-00242246",
"identifier": {
"id": "00242246",
"scheme": "GB-COH"
},
"name": "SERCO LIMITED",
"roles": [
"supplier",
"tenderer"
]
},
{
"additionalIdentifiers": [
{
"id": "PQJQ-7952-HJGZ",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "West Byfleet",
"postalCode": "KT14 6SD",
"region": "UKJ25",
"streetAddress": "2 Park Court"
},
"contactPoint": {
"email": "info@socialoptic.com"
},
"control": {
"description": "Induction Healthcare Group PLC\nCompanies House number 11852026\nType Organisation\nCategory Parent or subsidiary company\nRegistered address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, UK\nPostal address c/o Pinsent Masons, 30 Crown Place, Earl Street, ,\nLondon, EC2A 4ES, U"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "https://socialoptic.com/",
"vcse": false
},
"id": "GB-COH-06990426",
"identifier": {
"id": "06990426",
"scheme": "GB-COH"
},
"name": "SOCIALOPTIC LTD",
"roles": [
"supplier",
"tenderer"
]
}
],
"tag": [
"award",
"contract"
],
"tender": {
"description": "NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework.\nNHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of Procurement of Patient Communication, Engagement \u0026 Hybrid Mail Solutions and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations.\nOur Approved Organisation list can be found on: \nhttps://www.sbs.nhs.uk/services/framework-agreements-categories/ \nThe framework includes:\nLot 1 - Online (Digital) Communication\nInternet based online digital communication services and platforms such as smartphone applications, online Patient Engagement Portals (PEP), digital letters, digital delivery of correspondence and predictive analytics. \nLot 2 - Messaging\nThe provision of automated one\u202fway and two way messaging solutions including mobile messaging (SMS) and digital messaging platforms.\nLot 3 - Voice\nThe provision of an Agent Calls service based from Call Centres, providing the ability to make outbound contact and respond to an incoming contact or route the contact to a predefined destination. The scope also includes provision of automated one way and two way interactive voice recognition (IVR) services which can cater for different nationalities. The solutions can also cater for hard of hearing patients or are unable to communicate with IVR in the usual manor. \nLot 4 - Hybrid Mail\nThe provision of on and off-site bulk and traditional hybrid mail. Hybrid Mail Solutions provide alternative options to the physical print of mail items, including but not limited to SMS, email, or secure internet communications. \nLot 5 - Patient/Citizen Experience\nSolutions are typically automated internet based online digital feedback services such as web based solutions and smartphone applications. This lot can include Friends \u0026 Family Test Service (FFT), surveys or any other services associated with surveys \u0026 feedback \nLot 6 - Workforce Communications\nThe provision of an automated one way and two way mobile audio messaging, paging and alerting service. This service is intended to replace outdated workforce communication methods such as fax machines and analogue pagers.\nLot 7 - Combined Solutions\nCombined end-to-end communications that can include elements from any of the previous Lots.",
"id": "SBS10521",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lots": [
{
"id": "1",
"status": "complete"
},
{
"id": "2",
"status": "complete"
},
{
"id": "3",
"status": "complete"
},
{
"id": "4",
"status": "complete"
},
{
"id": "5",
"status": "complete"
},
{
"id": "6",
"status": "complete"
},
{
"id": "7",
"status": "complete"
}
],
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "complete",
"techniques": {
"hasFrameworkAgreement": true
},
"title": "Patient/Citizen Communication, Engagement \u0026 Hybrid Mail Solutions"
}
}