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Premises Cleaning

Cardiff Metropolitan University

Buyer Contact Info

Buyer Name: Cardiff Metropolitan University

Buyer Address: Llandaff campus, Cardiff, UKL22, CF5 2YB, United Kingdom

Contact Name: Sarah Hampson-Jones

Contact Email: tenders@cardiffmet.ac.uk

Status
active
Procedure
selective
Value
7300000.0 GBP
Gross: 8760000 GBP
Published
10 Dec 2025, 16:28
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
90910000 - Cleaning services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

The Premises Cleaning contract at the University is currently outsourced. This contract is due to expire on the 30th of June 2026. A new contract is therefore required to be in place from the 1st of July 2026. The University is seeking bids for an initial five-year term from the 1st of July 2026, with two one-year contract extensions available (5+1+1). The new contract will involve the cleaning of all the University’s identified premises listed below, which is approximately 68,000m2: • Alexander House, Excelsior Road, Cardiff, CF14 3AT • Cyncoed Campus, Cyncoed Road, Cardiff, CF23 6XD • Llandaff Campus, Western Avenue, Llandaff, Cardiff, CF5 2YB The University’s estates ranges from traditional offices and teaching spaces to laboratories and sporting facilities. The scope of services under this new contract will include the following: • Scheduled routine cleaning • Ad hoc /reactive cleaning • Periodic cleaning • Internal & external window cleaning • Gutter, Soffits and fascia clean • Provision of cleaning consumables, cleaning machinery and staff uniforms • Light waste removal duties and carpet cleaning services • Specialist clean of the University’s Allied Clinical Health Hub three times per annum The Service should be tailored to fit around the use of the buildings and wider campuses and special consideration should be given to any periodic programme, given the holidays, out of term usage and three intakes of students each year. The academic environment is dynamic and changes with each new student intake and local circumstances. Almost by definition, the cleaning service must be flexible to deal with several situations and be output driven. The cleaning of the University’s premises must be carried out in accordance with the following standards: • British Institute of Cleaning Science (BICSc) standard • NHS Wales National Standards of Cleanliness (2021) for all clinical areas • Healthcare Inspectorate Wales (HIW) expectations for all clinical areas The University is an accredited Living Wage provider and as such the University wants to achieve fair and non-exploitative working practices within this contract. The University has adopted the Welsh Government’s Code of Practice on Ethical Procurement in Supply Chains , which is designed to ensure that high-quality public services are delivered throughout Wales by a workforce that is treated legally, fairly and safely and is well rewarded. To reflect this conviction the University has committed to paying the living wage for all the staff employed via our key out-sourced facilities management areas. As such, the cleaning staff currently employed by the incumbent supplier are paid the Living Wage. The University will therefore require the successful supplier to continue to pay those staff who work on this contract the Living Wage.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/081681-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 7,300,000

Lot 1 Value (Gross): GBP 8,760,000

Lot 1 Contract Start: 2026-07-01T00:00:00+01:00

Lot 1 Contract End: 2031-06-30T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (quality): Quality (60%)

Lot 1 Award Criterion (cost): Cost (30%)

Lot 1 Award Criterion (quality): Social Value (10%)

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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    "description": "The Premises Cleaning contract at the University is currently outsourced. This contract is due to expire on the 30th of June 2026. A new contract is therefore required to be in place from the 1st of July 2026.\nThe University is seeking bids for an initial five-year term from the 1st of July 2026, with two one-year contract extensions available (5+1+1).\nThe new contract will involve the cleaning of all the University\u2019s identified premises listed below, which is approximately 68,000m2:\n\u2022\tAlexander House, Excelsior Road, Cardiff, CF14 3AT\n\u2022\tCyncoed Campus, Cyncoed Road, Cardiff, CF23 6XD\n\u2022\tLlandaff Campus, Western Avenue, Llandaff, Cardiff, CF5 2YB\nThe University\u2019s estates ranges from traditional offices and teaching spaces to laboratories and sporting facilities.\nThe scope of services under this new contract will include the following:\n\u2022\tScheduled routine cleaning  \n\u2022\tAd hoc /reactive cleaning \n\u2022\tPeriodic cleaning \n\u2022\tInternal \u0026 external window cleaning \n\u2022\tGutter, Soffits and fascia clean \n\u2022\tProvision of cleaning consumables, cleaning machinery and staff uniforms\n\u2022\tLight waste removal duties and carpet cleaning services\n\u2022\tSpecialist clean of the University\u2019s Allied Clinical Health Hub three times per annum\nThe Service should be tailored to fit around the use of the buildings and wider campuses and special consideration should be given to any periodic programme, given the holidays, out of term usage and three intakes of students each year. The academic environment is dynamic and changes with each new student intake and local circumstances. Almost by definition, the cleaning service must be flexible to deal with several situations and be output driven. \nThe cleaning of the University\u2019s premises must be carried out in accordance with the following standards:\n\u2022\tBritish Institute of Cleaning Science (BICSc) standard\n\u2022\tNHS Wales National Standards of Cleanliness (2021) for all clinical areas\n\u2022\tHealthcare Inspectorate Wales (HIW) expectations for all clinical areas\nThe University is an accredited Living Wage provider  and as such the University wants to achieve fair and non-exploitative working practices within this contract. The University has adopted the Welsh Government\u2019s Code of Practice on Ethical Procurement in Supply Chains , which is designed to ensure that high-quality public services are delivered throughout Wales by a workforce that is treated legally, fairly and safely and is well rewarded. \nTo reflect this conviction the University has committed to paying the living wage for all the staff employed via our key out-sourced facilities management areas. As such, the cleaning staff currently employed by the incumbent supplier are paid the Living Wage. The University will therefore require the successful supplier to continue to pay those staff who work on this contract the Living Wage. ",
    "documents": [
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        "accessDetails": "Electronically via the University\u2019s \u2018InTend\u2019 e-tender portal. \nAll documentation will be issued via this portal and all responses must also be submitted via the portal. \nThe website for the address is as follows:\nhttps://in-tendhost.co.uk/cardiffmet/aspx/Home   ",
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    "enquiryPeriod": {
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    "expressionOfInterestDeadline": "2026-01-13T12:00:00+00:00",
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    "id": "ITT/25/29",
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    "lots": [
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        "awardCriteria": {
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              "description": "The qualitative evaluation will be based on a series of technical questions and will be designed to examine the bidder\u0027s ability to deliver the actual contract for the University. \nPlease note, the award criteria may be subject to refinement for the second stage of this procurement. ",
              "name": "Quality ",
              "numbers": [
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            {
              "description": "The cost evaluation will evaluate the bidder\u0027s financial bid.\nPlease note, the award criteria may be subject to refinement for the second stage of this procurement. ",
              "name": "Cost ",
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          "startDate": "2026-07-01T00:00:00+01:00"
        },
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        "id": "1",
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        "secondStage": {
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        "selectionCriteria": {
          "criteria": [
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              "description": "Bidders must be financially secure with a minimum of three-years trading history.\nThe bidders turnover in the last financial year must exceed the set threshold, which is \u00a315,000,000 per annum.\nThe bidders current ratio must be 1 or higher. \nPrior to contract award, bidders must have the following levels of insurance in place:\nEmployers Liability Insurance of \u00a310,000,000\nPublic Liability Insurance of \u00a310,000,000\nProduct Liability Insurance of \u00a31,000,000\nBy the award of contract, bidders must have the technical and human resources to perform the contract to ensure compliance with the UK General Data Protection Regulation and to ensure the protection of the rights of data subjects. ",
              "type": "economic"
            },
            {
              "description": "Cleaning standards required to be met:\n - British Institute of Cleaning Science (BICSc) standards\n - NHS Wales National Standards of Cleanliness (2021), or equivalent\n - Healthcare Inspectorate Wales (HIW) standards, or equivalent",
              "type": "technical"
            },
            {
              "description": "Conditions of participation as outlined in the WSPQ (Wales Procurement Specific Questionnaire) available on the University\u0027s Intend e-tender portal (https://in-tendhost.co.uk/cardiffmet/aspx/Home).   ",
              "forReduction": true
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        "value": {
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          "amountGross": 8760000,
          "currency": "GBP"
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    "mainProcurementCategory": "services",
    "procedure": {
      "features": "The University will be following the Competitive Flexible Procedure using a two stage process as follows:\n1. Stage 1 - Participation Stage: After expressing an interest in this procurement opportunity, suppliers will be required to complete the Wales Procurement Specific Questionnaire (WPSQ), where conditions of participations have been set. The conditions of participation must be satisfied to proceed to the next stage of the procurement, tendering. \nAs part of the selection process, the information provided in the WPSQ will be used to determine the top scoring suppliers who will be invited to tender. The number of suppliers that will be invited to tender will be no more than 8. The University will therefore only be taking through the 8 highest scoring suppliers to Stage 2 of the tender process. Should there be a tie-break situation where the score is the same for more than one supplier (= 8th), in this situation the supplier that scores the highest for question 21a of the WPSQ will be invited to tender. If multiple suppliers score the same for this question then priority will be given to the supplier that scores the highest for question 21b of the WPSQ.\n2.\tStage 2 \u2013 Tender Stage \nOnly those suppliers that are successful at the participation stage will be invited to tender for this contract. \nEach stage will be conducted fully electronically via the University\u2019s \u2018InTend\u2019 e-tender portal. All documentation will be issued via this portal and all responses must also be submitted via the portal."
    },
    "procurementMethod": "selective",
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    "recurrence": {
      "dates": [
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          "startDate": "2033-01-20T23:59:59+00:00"
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    "status": "active",
    "submissionMethodDetails": "Each stage will be conducted fully electronically via the University\u2019s \u2018InTend\u2019 e-tender portal. All documentation will be issued via this portal and all responses must also be submitted via the portal. \nThe website for the address is as follows:\nhttps://in-tendhost.co.uk/cardiffmet/aspx/Home   ",
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    "title": "Premises Cleaning ",
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      "amountGross": 8760000,
      "currency": "GBP"
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}