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Electric Metering Services

THAMES WATER UTILITIES LIMITED

Buyer Contact Info

Buyer Name: THAMES WATER UTILITIES LIMITED

Buyer Address: Clearwater Court, Reading, UKJ11, RG1 8DB, United Kingdom

Contact Email: procurement.support.centre@thameswater.co.uk

Status
active
Procedure
selective
Value
4800000.0 GBP
Gross: 5800000 GBP
Published
11 Dec 2025, 15:06
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
38554000 - Electricity meters
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

Thames Water Utilities Limited is seeking to appoint a partner to deliver comprehensive electricity metering services across its portfolio. The appointed partner will be responsible for providing meter operator, data collection, and data aggregation services, ensuring the continued reliability and efficiency of Thames Water's electricity metering infrastructure. The scope of this specification covers the provision of electricity metering services for 100% of Thames Water's electric metering portfolio. The successful partner must be suitably accredited and demonstrate compliance with all relevant electricity metering standards. In addition to technical competence, the partner is expected to be proactive in contractual innovation and deliver high-quality performance throughout the contract period. The contract will encompass all aspects of meter operation, data collection, and data aggregation, with a focus on supporting Thames Water's operational and strategic objectives Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 9th January 2026, at 10am.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/082102-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Has Options: Yes

Lot 1 Options: The full scope of the services to be provided and any options that may be considered throughout the term of the agreement, is set out in the Specification issued within the Invitation to Negotiate (ITN) document

Lot 1 Value: GBP 4,800,000

Lot 1 Value (Gross): GBP 5,800,000

Lot 1 Contract Start: 2026-10-30T00:00:00Z

Lot 1 Contract End: 2029-10-31T23:59:59Z

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (quality): Technical (60%)

Lot 1 Award Criterion (cost): Commercial (35%)

Lot 1 Award Criterion (quality): Legal (5%)

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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    "name": "THAMES WATER UTILITIES LIMITED"
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      },
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      "endDate": "2026-06-30T23:59:59+01:00"
    },
    "description": "Thames Water Utilities Limited is seeking to appoint a partner to deliver comprehensive electricity metering services across its portfolio. The appointed partner will be responsible for providing meter operator, data collection, and data aggregation services, ensuring the continued reliability and efficiency of Thames Water\u0027s electricity metering infrastructure.\nThe scope of this specification covers the provision of electricity metering services for 100% of Thames Water\u0027s electric metering portfolio. The successful partner must be suitably accredited and demonstrate compliance with all relevant electricity metering standards. In addition to technical competence, the partner is expected to be proactive in contractual innovation and deliver high-quality performance throughout the contract period. The contract will encompass all aspects of meter operation, data collection, and data aggregation, with a focus on supporting Thames Water\u0027s operational and strategic objectives\nThames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ \u0026 submitting of the PSQ is 9th January 2026, at 10am.",
    "documents": [
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        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
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    "enquiryPeriod": {
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    "expressionOfInterestDeadline": "2026-01-09T10:00:00Z",
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            "id": "50411300",
            "scheme": "CPV"
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            "id": "65300000",
            "scheme": "CPV"
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    "legalBasis": {
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              "type": "quality"
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              "name": "Commercial",
              "numbers": [
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              "type": "cost"
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              "name": "Legal",
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        "contractPeriod": {
          "endDate": "2029-10-31T23:59:59Z",
          "maxExtentDate": "2035-10-31T23:59:59Z",
          "startDate": "2026-10-30T00:00:00Z"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
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        },
        "renewal": {
          "description": "Options (at Thames Water\u0027s discretion) to twice extend for a further term of three years for a total maximum term of 9 years. This would be subject to satisfactory reviews on price and Service Provider performance and no material change to the financial standing of the Service Provider. The Term of the Agreement may be subject to change if unforeseen changes to the business occur."
        },
        "status": "active",
        "suitability": {
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        "value": {
          "amount": 4800000,
          "amountGross": 5800000,
          "currency": "GBP"
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    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "features": "\u2022\tIndicative timeline. ITN Issue\no\tIssue of Invitation to Negotiate (ITN) for completion\n\u2022\tDeadline for Bidder Questions\no\tAll ITN-related questions to be submitted by bidders\n\u2022\tDeadline for Response to Bidders\no\tThames Water responds to bidder questions\n\u2022\tITN Submission\no\tDeadline for bidders to submit completed ITN\n\u2022\tBidder Clarification \u0026 Resubmission\no\tClarifications from Thames Water on ITN submissions and resubmissions (as required)\n\u2022\tShortlisting\no\tTwo suppliers will be shortlisted after ITN Stage 2\n\u2022\tPresentations, Demos, Scenarios\no\tShortlisted bidders present to Thames Water, including follow-up questions\n\u2022\tContracting\no\tAgreement of Terms and Conditions between shortlisted bidders and Thames Water\n\u2022\tContract Award\no\tAssessment summaries and award notice issued; standstill period complete\n\u2022\tContract Signature\no\tContract issued via DocuSign for both parties to sign\n\u2022\tMobilisation/Implementation\no\tImplementation of agreement"
    },
    "procurementMethod": "selective",
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    "status": "active",
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      "languages": [
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    "title": "Electric Metering Services",
    "value": {
      "amount": 4800000,
      "amountGross": 5800000,
      "currency": "GBP"
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}