Buyer Name: Rossendale Borough Council
Buyer Address: Futures Park, Bacup, UKD46, OL13 0BB, United Kingdom
Contact Email: kevinfentonclough@rossendalebc.gov.uk
Buyer Name: Rossendale Borough Council
Buyer Address: Futures Park, Bacup, UKD46, OL13 0BB, United Kingdom
Contact Email: kevinfentonclough@rossendalebc.gov.uk
Rossendale Borough Council is seeking tenders for the provision of retail water and wastewater services under a fixed pricing agreement for a period of three years. The contract covers multiple Council sites listed in the ITT schedules, with estimated annual consumption provided for reference. Services include consolidated monthly billing by direct debit, account management support (including online portals and bill checking), and compliance with all Council policies and statutory requirements. The successful contractor must provide adequate insurance and agree to all terms and conditions set out in the ITT, including commitments on social value, modern slavery, ethical conduct, and data protection. Estimated total contract value is £250,000 to £300,000 excluding VAT over the three-year term.
External Link: https://www.find-tender.service.gov.uk/Notice/082318-2025
Link Description: Tender notice on Find a Tender
Lot 1 Status: active
Lot 1 Value: GBP 300,000
Lot 1 Value (Gross): GBP 360,000
Lot 1 Contract Start: 2026-02-01T00:00:00Z
Lot 1 Contract End: 2029-01-31T23:59:59Z
Lot 1 SME Suitable: Yes
Lot 1 Award Criterion (price): Price (60%)
Lot 1 Award Criterion (quality): Customer Services & Account Management (20%)
Lot 1 Award Criterion (quality): Finance, Legal & Procurement Compliance (10%)
Lot 1 Award Criterion (quality): Social Value (10%)
Document Description: Not published
Document Description: Tender notice on Find a Tender
{
"buyer": {
"id": "GB-PPON-PTNM-4478-CMGT",
"name": "Rossendale Borough Council"
},
"date": "2025-12-12T10:07:44Z",
"id": "082318-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-05f26c",
"parties": [
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Bacup",
"postalCode": "OL13 0BB",
"region": "UKD46",
"streetAddress": "Futures Park"
},
"contactPoint": {
"email": "kevinfentonclough@rossendalebc.gov.uk"
},
"details": {
"classifications": [
{
"description": "Public authority - sub-central government",
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE"
}
],
"url": "https://www.rossendale.gov.uk/"
},
"id": "GB-PPON-PTNM-4478-CMGT",
"identifier": {
"id": "PTNM-4478-CMGT",
"scheme": "GB-PPON"
},
"name": "Rossendale Borough Council",
"roles": [
"buyer"
]
}
],
"planning": {
"noEngagementNoticeRationale": "Rossendale Borough Council engaged with framework providers and requested a renewal quote from the incumbent supplier to assess market options. Following this engagement, the Council decided to proceed with an open tender to ensure transparency and competition."
},
"tag": [
"tenderUpdate"
],
"tender": {
"aboveThreshold": true,
"awardPeriod": {
"endDate": "2026-01-16T23:59:59Z"
},
"description": "Rossendale Borough Council is seeking tenders for the provision of retail water and wastewater services under a fixed pricing agreement for a period of three years. The contract covers multiple Council sites listed in the ITT schedules, with estimated annual consumption provided for reference. Services include consolidated monthly billing by direct debit, account management support (including online portals and bill checking), and compliance with all Council policies and statutory requirements. The successful contractor must provide adequate insurance and agree to all terms and conditions set out in the ITT, including commitments on social value, modern slavery, ethical conduct, and data protection. Estimated total contract value is \u00a3250,000 to \u00a3300,000 excluding VAT over the three-year term.",
"documents": [
{
"description": "Not published",
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
},
{
"documentType": "biddingDocuments",
"format": "application/x-zip-compressed",
"id": "A-8971",
"url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-8971"
},
{
"datePublished": "2025-12-12T10:07:44Z",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"format": "text/html",
"id": "082318-2025",
"noticeType": "UK4",
"url": "https://www.find-tender.service.gov.uk/Notice/082318-2025"
}
],
"enquiryPeriod": {
"endDate": "2026-01-02T12:00:00Z"
},
"id": "PR0018",
"items": [
{
"additionalClassifications": [
{
"description": "Water distribution and related services",
"id": "65100000",
"scheme": "CPV"
},
{
"description": "Sewage services",
"id": "90400000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKD"
}
],
"id": "1",
"relatedLot": "1"
}
],
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lots": [
{
"awardCriteria": {
"criteria": [
{
"description": "Price will be scored using the formula:\nPrice Score = (Lowest Tendered Price \u00f7 Tenderer\u0027s Price) \u00d7 Maximum Price Points\nThe lowest compliant bid receives full points; others are scored proportionally.",
"name": "Price",
"numbers": [
{
"number": 60,
"weight": "percentageExact"
}
],
"type": "price"
},
{
"description": "Assessment of account management approach, including responsiveness, online portals, billing support, and customer service standards.",
"name": "Customer Services \u0026 Account Management",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "Evaluation of compliance with RBC Terms \u0026 Conditions, data protection, ethical conduct, and risk management processes.",
"name": "Finance, Legal \u0026 Procurement Compliance",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "Contribution to social, economic, and environmental objectives in line with RBC\u0027s Social Value policy.",
"name": "Social Value",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"type": "quality"
}
]
},
"contractPeriod": {
"endDate": "2029-01-31T23:59:59Z",
"startDate": "2026-02-01T00:00:00Z"
},
"id": "1",
"selectionCriteria": {
"criteria": [
{
"description": "Tenderers must demonstrate financial stability and capacity to deliver the contract. Evidence may include recent financial statements or credit checks. The Council does not require audited accounts or insurance cover prior to contract award; however, the successful supplier must provide proof of adequate public liability insurance before contract commencement.",
"type": "economic"
},
{
"description": "Tenderers must demonstrate technical capability to provide water and wastewater services across multiple sites. This includes experience in account management, consolidated billing, and compliance with regulatory standards. Equivalent qualifications, certifications, or industry standards will be accepted where appropriate.",
"type": "technical"
}
]
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"value": {
"amount": 300000,
"amountGross": 360000,
"currency": "GBP"
}
}
],
"mainProcurementCategory": "services",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "active",
"submissionMethodDetails": "Tenders must be submitted electronically by email to tenders@rossendalebc.gov.uk no later than 12:00 noon on 9 January 2026. Documents must be attached in PDF or equivalent format; links to file hosting sites will not be accepted. No paper tenders will be accepted. Please ensure all required schedules and forms are completed and included as per the ITT checklist.",
"submissionTerms": {
"electronicSubmissionPolicy": "notAllowed",
"languages": [
"en"
]
},
"tenderPeriod": {
"endDate": "2026-01-09T12:00:00Z"
},
"title": "Water and Wastewater Services for Rossendale Borough Council Sites",
"value": {
"amount": 300000,
"amountGross": 360000,
"currency": "GBP"
}
}
}