← Back to opportunities

180892 DA01 Award of CRM replacement

Moray Council

Buyer Contact Info

Buyer Name: Moray Council

Buyer Address: High Street, Elgin, UKM62, IV30 1BX, United Kingdom

Contact Name: Elaine Summerfield

Contact Email: procurement@moray.gov.uk

Contact Telephone: +44 1343563137

Status
complete
Procedure
limited
Value
511938.92 GBP
Published
15 Dec 2025, 13:35
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
goods
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
Computacenter
Official Source
Open Find a Tender

Description

Provision of a CRM system for Moray Council as a call off from software value added reseller services framework (SP-21-034)

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: Call off from Scottish Procurement software value added reseller services framework (SP-21-034) for the supply of a CRM replacement system (Netcall)

Lot 1 Status: cancelled

Lot 1 Has Options: Yes

Lot 1 Options: This agreement may be extended for a period of 2*12 months

Lot 1 Award Criterion (quality): Quality

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "hasSubcontracting": true,
      "id": "082899-2025-18/0892 DA01-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "subcontracting": {
        "description": "Will be subcontracted to Netcall.",
        "maximumPercentage": 1,
        "minimumPercentage": 1,
        "value": {
          "amount": 511938.92,
          "currency": "GBP"
        }
      },
      "suppliers": [
        {
          "id": "GB-FTS-169230",
          "name": "Computacenter"
        }
      ]
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "6",
        "measure": "bids",
        "relatedLot": "1",
        "value": 1
      },
      {
        "id": "7",
        "measure": "smeBids",
        "relatedLot": "1",
        "value": 1
      },
      {
        "id": "8",
        "measure": "foreignBidsFromEU",
        "relatedLot": "1",
        "value": 0
      },
      {
        "id": "9",
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1",
        "value": 1
      },
      {
        "id": "10",
        "measure": "electronicBids",
        "relatedLot": "1",
        "value": 1
      }
    ]
  },
  "buyer": {
    "id": "GB-FTS-4852",
    "name": "Moray Council"
  },
  "contracts": [
    {
      "awardID": "082899-2025-18/0892 DA01-1",
      "dateSigned": "2025-12-05T00:00:00Z",
      "id": "082899-2025-18/0892 DA01-1",
      "status": "active",
      "value": {
        "amount": 511938.92,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-12-15T13:35:16Z",
  "description": "(SC Ref:818552)",
  "id": "082899-2025",
  "initiationType": "tender",
  "language": "en",
  "links": [
    {
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000818552",
      "rel": "canonical"
    }
  ],
  "ocid": "ocds-h6vhtk-02d28a",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Elgin",
        "postalCode": "IV30 1BX",
        "region": "UKM62",
        "streetAddress": "High Street"
      },
      "contactPoint": {
        "email": "procurement@moray.gov.uk",
        "name": "Elaine Summerfield",
        "telephone": "+44 1343563137"
      },
      "details": {
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00160",
        "classifications": [
          {
            "description": "Regional or local authority",
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "General public services",
            "id": "01",
            "scheme": "COFOG"
          }
        ],
        "url": "http://www.moray.gov.uk"
      },
      "id": "GB-FTS-4852",
      "identifier": {
        "legalName": "Moray Council"
      },
      "name": "Moray Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Edinburgh",
        "postalCode": "EH12 9DF",
        "region": "UKM75",
        "streetAddress": "First Floor, Computacenter (UK) Ltd, Leven House, , 10 Lochside Place, South Gyle"
      },
      "details": {
        "scale": "large"
      },
      "id": "GB-FTS-169230",
      "identifier": {
        "legalName": "Computacenter"
      },
      "name": "Computacenter",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Elgin",
        "postalCode": "IV30 1BU",
        "streetAddress": "Sheriff Courthouse, High Street"
      },
      "contactPoint": {
        "email": "elgin@scotcourts.gov.uk",
        "telephone": "+44 343542505"
      },
      "details": {
        "url": "https://scotcourts.gov.uk/"
      },
      "id": "GB-FTS-63009",
      "identifier": {
        "legalName": "Elgin Sherriff Court"
      },
      "name": "Elgin Sherriff Court",
      "roles": [
        "reviewBody",
        "mediationBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "Software package and information systems",
      "id": "48000000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "Provision of a CRM system for Moray Council as a call off from software value added reseller services framework (SP-21-034)",
    "id": "180892 DA01",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Software package and information systems",
            "id": "48000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKM62"
          }
        ],
        "deliveryLocation": {
          "description": "Elgin, Moray"
        },
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "50",
              "name": "Quality",
              "type": "quality"
            },
            {
              "description": "50",
              "type": "price"
            }
          ]
        },
        "description": "Call off from Scottish Procurement software value added reseller services framework (SP-21-034) for the supply of a CRM replacement system (Netcall)",
        "hasOptions": true,
        "id": "1",
        "options": {
          "description": "This agreement may be extended for a period of 2*12 months"
        },
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "goods",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a legitimate call off from software value added reseller services framework (SP-21-034), which was advertised in the UK e-notification service",
    "procurementMethodRationaleClassifications": [
      {
        "description": "The procurement falls outside the scope of application of the directive",
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL"
      }
    ],
    "status": "complete",
    "title": "180892 DA01 Award of CRM replacement"
  }
}