Cortex support & Maintenance, health check & major event cover

{
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    "description": "The supplier will be providing support and maintenance, health checks and major event cover for our control room software Cortex for a three year term. The Emergency Services Network (ESN) project has been formally resumed at a national level under the direction of the Home Office, with delivery currently anticipated in 2028/2029. Until such time as further guidance and best practice standards are issued by the Home Office, it is necessary to maintain continuity of service through the existing ICCS supplier.\nA change of supplier at this stage would impose disproportionate cost.  Such activity would result in duplication of expenditure and operational disruption, without delivering commensurate benefit, given the impending transition to ESN.",
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    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "The Emergency Services Mobile Communications Programme (ESMCP), led by the Home Office, is expected to take effect in 2029. In order to maintain continuity of secure and effective communications over Airwave during the transition period, TVP requires a three-year contractual arrangement with our incumbent supplier. This interim contract will ensure sufficient software capability and provide a managed pathway towards adoption of the ESMCP\u0027s designated supplier for future emergency services communications.",
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    "status": "complete",
    "title": "Cortex support \u0026 Maintenance, health check \u0026 major event cover"
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}