Provision of an Urgent Access Primary Care Service (Out of Hours, Single Point of Access and Outbreak Management) in Herefordshire and Worcestershire

{
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      "id": "085512-2025-1",
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      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-08030655",
          "name": "TAURUS HEALTHCARE  LIMITED"
        }
      ],
      "title": "Herefordshire"
    },
    {
      "id": "085512-2025-2",
      "relatedLots": [
        "2"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-05232967",
          "name": "PRACTICE PLUS GROUP URGENT CARE LIMITED"
        }
      ],
      "title": "Worcestershire"
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 5
      },
      {
        "id": "4",
        "measure": "bids",
        "relatedLot": "2",
        "value": 5
      },
      {
        "id": "2",
        "measure": "smeBids",
        "relatedLot": "1",
        "value": 3
      },
      {
        "id": "5",
        "measure": "smeBids",
        "relatedLot": "2",
        "value": 3
      },
      {
        "id": "3",
        "measure": "electronicBids",
        "relatedLot": "1",
        "value": 5
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      {
        "id": "6",
        "measure": "electronicBids",
        "relatedLot": "2",
        "value": 5
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    ]
  },
  "buyer": {
    "id": "GB-FTS-78244",
    "name": "NHS Herefordshire and Worcestershire Integrated Care Board"
  },
  "contracts": [
    {
      "awardID": "085512-2025-1",
      "dateSigned": "2025-11-19T00:00:00Z",
      "id": "085512-2025-1",
      "status": "active",
      "title": "Herefordshire",
      "value": {
        "amount": 15225917.94,
        "currency": "GBP"
      }
    },
    {
      "awardID": "085512-2025-2",
      "dateSigned": "2025-12-16T00:00:00Z",
      "id": "085512-2025-2",
      "status": "active",
      "title": "Worcestershire",
      "value": {
        "amount": 42805938.0,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-12-22T15:36:54Z",
  "description": "This Intention to Award Notice is issued in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.  The Procurement relates to the Invitation to Tender for the provision of an Urgent Access Primary Care Service (Single Point of Access, Out of Hours, and Outbreak Management). \nThe decisions to award the above contracts were ratified by the Board Meeting of the NHS Herefordshire and Worcestershire Integrated Care Board at its formal meeting on Wednesday 19th November 2025.  The decision was based on the relative importance of the PSR 5 Key Criteria applied in the evaluation of bids, as detailed in the Award Criteria at Section 2.5 above.\nConflicts of Interest were identified during the governance process and the ICB Board Members with actual or potential conflicts of interest were excluded from the meeting and therefore did not have any involvement in any decision-making processes.\nThis Competitive Process (Regulations 6 and 11) is a procurement process under The Health Care Services (Provider Selection Regime) Regulations 2023 (the Regulations).  The Commissioner has applied best procurement practice throughout the process.  This process requires a standstill period as per Regulation 12 of the Regulations.  Accordingly, a standstill period applies from the day after publication of this Find a Tender Service Intention to Award notice, starting on Tuesday 23rd  December 2025 and concluding on midnight on Monday 12th January 2026 (to allow for the Christmas holiday period).  Until this time, the ICB will not be concluding any contracts.  \nSubject to the ICB receiving no representation during the standstill period, the ICB aims to conclude the proposed contracts with the successful bidders on or after midnight on 13th January 2026.\nTo contact the contracting authority regarding a representation during the standstill period, please contact  NHS Herefordshire and Worcestershire ICB, at hwicb.corpgov@nhs.net.",
  "id": "085512-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-050444",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Worcester",
        "postalCode": "WR3 7NS",
        "region": "UKG12",
        "streetAddress": "Kirkham House, John Comyn Drive, Perdiswell"
      },
      "contactPoint": {
        "email": "lyle.lloyd@nhs.net",
        "name": "Lyle Lloyd, MCIPS, Senior Procurement Officer"
      },
      "details": {
        "buyerProfile": "https://herefordshireandworcestershire.icb.nhs.uk",
        "classifications": [
          {
            "description": "Body governed by public law",
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Health",
            "id": "07",
            "scheme": "COFOG"
          }
        ],
        "url": "https://herefordshireandworcestershire.icb.nhs.uk"
      },
      "id": "GB-FTS-78244",
      "identifier": {
        "legalName": "NHS Herefordshire and Worcestershire Integrated Care Board",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "name": "NHS Herefordshire and Worcestershire Integrated Care Board",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Hereford",
        "postalCode": "HR4 0DG",
        "region": "UKG11",
        "streetAddress": "Nelson House, Whitecross Road"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-COH-08030655",
      "identifier": {
        "id": "08030655",
        "legalName": "TAURUS HEALTHCARE  LIMITED",
        "scheme": "GB-COH"
      },
      "name": "TAURUS HEALTHCARE  LIMITED",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Reading",
        "postalCode": "RG7 4SA",
        "region": "UKJ11",
        "streetAddress": "Ground Floor , 1330 Arlington Business Park, Theale"
      },
      "details": {
        "scale": "large"
      },
      "id": "GB-COH-05232967",
      "identifier": {
        "id": "05232967",
        "legalName": "PRACTICE PLUS GROUP URGENT CARE LIMITED",
        "scheme": "GB-COH"
      },
      "name": "PRACTICE PLUS GROUP URGENT CARE LIMITED",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Worcester",
        "postalCode": "WR3 7NS",
        "streetAddress": "The Coach House, John Comyn Drive, Perdiswell,"
      },
      "id": "GB-FTS-169915",
      "identifier": {
        "legalName": "NHS Hereford shire \u0026 Worcestershire Integrated Care Boardf"
      },
      "name": "NHS Hereford shire \u0026 Worcestershire Integrated Care Boardf",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "Health services",
      "id": "85100000",
      "scheme": "CPV"
    },
    "description": "This Intention to Award Notice is issued in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023. The Procurement relates to the Invitation to Tender for the provision of an Urgent Access Primary Care Service (Out of Hours, Single Point of Access and Outbreak Management) in the counties of Herefordshire and Worcestershire, UK.",
    "id": "ocds-h6vhtk-050444",
    "items": [
      {
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          {
            "description": "Health services",
            "id": "85100000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKG11"
          }
        ],
        "deliveryLocation": {
          "description": "County of Herefordshire, UK."
        },
        "id": "1",
        "relatedLot": "1"
      },
      {
        "additionalClassifications": [
          {
            "description": "Health services",
            "id": "85100000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKG12"
          }
        ],
        "deliveryLocation": {
          "description": "The county of Worcestershire, UK."
        },
        "id": "2",
        "relatedLot": "2"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "25.00%",
              "name": "A. Quality \u0026 Innovation",
              "type": "quality"
            },
            {
              "description": "35.00%",
              "name": "B. Value (inclusive of Finance Model Template and Correlation with Service Model, and Financial  Resilience Rating)",
              "type": "quality"
            },
            {
              "description": "20.00%",
              "name": "C.  Integration, Collaboration and Service Sustainability",
              "type": "quality"
            },
            {
              "description": "10.00%",
              "name": "D. Improving Access, Reducing Health Inequalities, and Facilitating Choice",
              "type": "quality"
            },
            {
              "description": "10.00%",
              "name": "E. Social Value",
              "type": "quality"
            },
            {
              "description": "32.50%",
              "name": "Finance Model Template and Correlation with Service Model",
              "type": "cost"
            },
            {
              "description": "2.50%",
              "name": "Finanical Resilience Score",
              "type": "cost"
            }
          ]
        },
        "description": "This Intention to Award Notice is issued in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.  The Procurement relates to the Invitation to Tender for the provision of an Urgent Access Primary Care Service (Single Point of Access, Out of Hours, and Outbreak Management).\nThe procurement was split into two lots. Lot 1 is service provision for the county of Herefordshire, UK.\nThis notice is an intention to award a contract under the competitive process.\nThe contract will be for a period of 3 (three) years with the option to extend for a further 2 (two) year period, plus 1 (one) further year, subject to mutual agreement. (The total lifetime of the contract is therefore 6 (six) years.)\nNHS Standard Contract Terms and Conditions will apply.\nThe anticipated contract commencement date is 08th July 2026.\nThe approximate lifetime value of the contract for Lot 1 (Herefordshire) including the available extension periods is \u00a315,225,917.94.\nContracts for existing GP-Led Out of Hours services in the counties of Herefordshire and Worcestershire are due to expire on 7th July 2026, therefore, the ICB has been seeking to procure a new Urgent Access Primary Care Service (to include an Out of Hours service, a contribution of clinical staff for the provision of primary care advice in the two existing Single Points of Access (SPoAs), and an Outbreak Management service) for the local resident patient population.\nThe proposed Urgent Access Primary Care Service (SPoA, Out of Hours, and Outbreak Management) will contribute towards the following outcomes for the local resident patient population:\n\u2022 Improved access for patients to urgent and emergency care advice, assessments and interventions\n\u2022 Positive patient-reported experience, resulting from timely and informative care\n\u2022 Improved patient-reported ease of navigation to the most appropriate service\n\u2022 Effective urgent care responses that prevent unnecessary acute hospital admissions and maximise independent living, including end-of-life care at home\n\u2022 Effective urgent care responses that contribute to the reduction of health inequalities that people are experiencing.\nThese services are classed as Health Care services under The Health Care Services (Provider Selection Regime) Regulations 2023 (PSR). The ICB has adopted a Competitive Process in accordance with Regulations 6(7) and 11 of the PSR Regulations.\nUnder the PSR Regulations, the ICB was required to assess bids based on basic Selection Criteria, Five Key Criteria (as defined in Regulation 5 of the PSR), and any other elements relevant to contract award. The ICB applied the Crown Commercial Services Selection Questionnaire for the basic Selection Criteria.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled",
        "title": "Herefordshire"
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "25.00%",
              "name": "A. Quality and Innovation",
              "type": "quality"
            },
            {
              "description": "35.00%",
              "name": "B. Value (inclusive of Finance Model Template and Correlation with Service Model, and Financial  Resilience Rating)",
              "type": "quality"
            },
            {
              "description": "20.00%",
              "name": "C. Integration, collaboration and service sustainability",
              "type": "quality"
            },
            {
              "description": "10.00%",
              "name": "D. Improving access, reducing health inequalities, and facilitating choice - Scoring Questions",
              "type": "quality"
            },
            {
              "description": "10.00%",
              "name": "E. Social Value",
              "type": "quality"
            },
            {
              "description": "32.50%",
              "name": "Finance Model Template and Correlation with Service Modeldel Template and Correlation with Service Model, and Financial  Resilience Rating)",
              "type": "cost"
            },
            {
              "description": "2.50%",
              "name": "Financial Resilience Rating",
              "type": "cost"
            }
          ]
        },
        "description": "This Intention to Award Notice is issued in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.  The Procurement relates to the Invitation to Tender for the provision of an Urgent Access Primary Care Service (Single Point of Access, Out of Hours, and Outbreak Management).\nThe procurement was split into two lots. Lot 2 is service provision for the county of Worcestershire, UK.\nThis notice is an intention to award a contract under the competitive process.\nThe contract will be for a period of 3 (three) years with the option to extend for a further 2 (two) year period, plus 1 (one) further year, subject to mutual agreement. (The total lifetime of the contract is therefore 6 (six) years.)\nNHS Standard Contract Terms and Conditions will apply.\nThe anticipated contract commencement date is 08th July 2026.\nThe approximate lifetime value of the contract for Lot 2 (Worcestershire) including the available extension periods is \u00a342,805,938.00.\nContracts for existing GP-Led Out of Hours services in the counties of Herefordshire and Worcestershire are due to expire on 7th July 2026, therefore, the ICB has been seeking to procure a new Urgent Access Primary Care Service (to include an Out of Hours service, a contribution of clinical staff for the provision of primary care advice in the two existing Single Points of Access (SPoAs), and an Outbreak Management service) for the local resident patient population\n.\nThe proposed Urgent Access Primary Care Service (SPoA, Out of Hours, and Outbreak Management) will contribute towards the following outcomes for the local resident patient population:\n\u2022 Improved access for patients to urgent and emergency care advice, assessments and interventions\n\u2022 Positive patient-reported experience, resulting from timely and informative care\n\u2022 Improved patient-reported ease of navigation to the most appropriate service\n\u2022 Effective urgent care responses that prevent unnecessary acute hospital admissions and maximise independent living, including end-of-life care at home\n\u2022 Effective urgent care responses that contribute to the reduction of health inequalities that people are experiencing.\nThese services are classed as Health Care services under The Health Care Services (Provider Selection Regime) Regulations 2023 (PSR). The ICB has adopted a Competitive Process in accordance with Regulations 6(7) and 11 of the PSR Regulations. Under the PSR Regulations, the ICB was required to assess bids based on basic Selection Criteria, Five Key Criteria (as defined in Regulation 5 of the PSR), and any other elements relevant to contract award. The ICB applied the Crown Commercial Services Selection Questionnaire for the basic Selection Criteria.",
        "hasOptions": false,
        "id": "2",
        "status": "cancelled",
        "title": "Worcestershire"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Provision of an Urgent Access Primary Care Service (Out of Hours, Single Point of Access and Outbreak Management) in Herefordshire and Worcestershire"
  }
}