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Security Services at Whitecross Road

CITIZEN HOUSING GROUP LIMITED

Buyer Contact Info

Buyer Name: CITIZEN HOUSING GROUP LIMITED

Buyer Address: Unit 4040 Lakeside, BIRMINGHAM, B377YN, England

Contact Email: Procurement@citizenhousing.org.uk

Contact Telephone: 0300 790 6555

Status
complete
Procedure
selective
Value
175000.0 GBP
Published
14 Oct 2025, 15:28
Deadline
01 Aug 2025, 11:00
Contract Start
03 Aug 2025, 23:00
Contract End
31 Mar 2027, 22:59
Category
services
CPV
79715000 - Patrol services
Region
n/a
Awarded To
MadiganGill Resource Limited
Official Source
Open Contracts Finder

Description

The role is primarily to provide Out of Hours Security for the building at Whitecross Road and its residents, and to be a direct and visible point of contact for customers, staff, visitors, contractors etc. The Concierge Security Team will also be a point of contact for residents who may require support in an emergency or crisis situation and liaise with emergency services as appropriate They will ensure that a high standard and professional service is given and will work jointly with partner organisations (for example, with support providers) and work in line with relevant Citizen policies and procedures • Providing a security presence at the scheme. • Monitoring door entry and CCTV cameras. • Only allowing access to licensees or professionals only. • Blocking scheme access for any unauthorised persons. • Reporting and dealing with any emergency repairs / contractors and allowing access as and when required. • Dealing with any activation of the fire alarm system, Evacuation, resetting fire alarm panel when safe. • Dealing with Emergencies and the various Emergency services as required. • Tackling any minor ASB before escalates out of control, I: E Noise. • Hourly walk around the scheme and checking all areas of the building and the perimeter including external areas. • Completion of MG security logs at the end of each shift to hand back to Citizen & Herefordshire Council staff. • Provide access to first aid supplies in the office, including defib, naloxone pens as required (MG staff are first aid trained )

Linked Documents

No linked documents found for this notice.

Opportunity Context

Awards

Award Description: Contract awarded via Framework Right to Call Off by Citizen Housing Group Limited (155787) through Procure Public Ltd framework provider Contract ID:155787

Raw Notice JSON

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