Contact Centre Solution

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        "startDate": "2025-05-19T00:00:00+01:00"
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      "date": "2025-04-28T00:00:00+01:00",
      "datePublished": "2025-04-28T13:37:32+01:00",
      "description": "PLEASE NOTE: The value listed as \u00a3307,810.79 is an approx whole life cost (3+1+1) should the extension be utilised, and depending on CPI level. The initial 3 year term cost is \u00a3196,526.47.",
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      "status": "active",
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      "contactPoint": {
        "email": "lucy.chandler@iow.gov.uk",
        "name": "Lucy Chandler",
        "telephone": "+44 1983821000"
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        "streetAddress": "Unit 4.9, Hitech, Frimley 4 Business Park, Frimley, Camberley, GU16 7SG"
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    },
    "description": "Cloud based omni channel Contact Centre solution which will integrate in Microsoft Team for the main corporate telephony system. This is the identified solution to replace the current Avaya telephony system. This will also include professional services, licenses and ongoing support and maintenance. \\r\r\n",
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    "procurementMethodDetails": "Other - ",
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