East of England Crisis Text Support Service

{
  "buyer": {
    "id": "GB-CFS-324697",
    "name": "Cambridgeshire and Peterborough Integrated Care Board"
  },
  "date": "2025-09-12T11:27:27+01:00",
  "id": "0e6dc36d-fc70-4521-b80a-12796dc7a41e-863329",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-94338f97-cc1e-4e46-8278-a0bb3023fcc3",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Fulbourn",
        "postalCode": "CB21 5XB",
        "streetAddress": "Victoria House, Capital Park, Fulbourn, Cambridge, CB21 5XB"
      },
      "contactPoint": {
        "email": "hanna.chipchase@eoecph.nhs.uk",
        "name": "Hanna Chipchase",
        "telephone": "01223616377"
      },
      "id": "GB-CFS-324697",
      "identifier": {
        "legalName": "Cambridgeshire and Peterborough Integrated Care Board"
      },
      "name": "Cambridgeshire and Peterborough Integrated Care Board",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "classification": {
      "description": "Community health services",
      "id": "85323000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2028-03-30T23:59:59+01:00",
      "startDate": "2026-02-23T00:00:00Z"
    },
    "datePublished": "2025-09-12T11:27:27+01:00",
    "description": "The East of England NHS Collaborative Procurement Hub (\"EoECPH\"), acting on behalf of Cambridgeshire \u0026 Peterborough Integrated Care Board (the \"Authority\") is seeking to appoint a sole Provider for the provision of a regional East of England 24/7 all age Crisis Text Support Service.\r\n\r\nThe Crisis Text Service should provide urgent, confidential, and accessible support via text messaging for individuals of all ages experiencing a mental health crisis. This service aims to offer timely crisis text intervention, emotional support, and appropriate referrals to further care. It provides a support tool that can be seamlessly integrated into the NHS to address mental health crises effectively to ensure people do not fall between gaps across services.\r\n\r\nAdditional information: \r\nTo express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome.\r\n\r\nShould Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at:\r\n\r\nPhone: 0800 9956035\r\n\r\nE-mail: support-health@atamis.co.uk",
    "documents": [
      {
        "datePublished": "2025-09-12T11:27:27+01:00",
        "description": "Opportunity notice on Contracts Finder",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "1",
        "language": "en",
        "url": "https://www.contractsfinder.service.gov.uk/Notice/0e6dc36d-fc70-4521-b80a-12796dc7a41e"
      }
    ],
    "id": "CF-3188500D0O000000rwimUAA",
    "items": [
      {
        "deliveryAddresses": [
          {
            "postalCode": "CB7 4EA"
          },
          {
            "countryName": "United Kingdom",
            "region": "East of England"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure (above threshold)",
    "status": "active",
    "suitability": {
      "sme": true,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-10-13T12:00:00+01:00"
    },
    "title": "East of England Crisis Text Support Service",
    "value": {
      "amount": 2400000,
      "currency": "GBP"
    }
  }
}