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Contact Centre Transformation to Hosted Solution Phase 2 (G-Cloud 14 Call Off)

Peterborough City Council

Buyer Contact Info

Buyer Name: Peterborough City Council

Buyer Address: Sand Martin House, Bittern Way, Peterborough, PE2 8TY, England

Contact Name: Simon Rees

Contact Email: Simon.Rees@peterborough.gov.uk

Contact Telephone: +44 7920160055

Status
complete
Procedure
selective
Value
320000.0 GBP
Published
19 Jun 2025, 06:51
Deadline
31 Mar 2025, 22:59
Contract Start
13 Apr 2025, 23:00
Contract End
31 Jul 2025, 22:59
Category
services
CPV
79512000 - Call centre
Region
n/a
Awarded To
PricewaterhouseCoopers (LLP)
Official Source
Open Contracts Finder

Description

Phase 2 of the contact centre transformation project - AWS voice automation & enhanced benefits and redesign of the contact model.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

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