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Revenues & Benefits Telephony/Chatbot Service

Dorset Council

Buyer Contact Info

Buyer Name: Dorset Council

Buyer Address: County Hall, Dorchester, DT1 1XJ, England

Contact Email: dp@dorsetcouncil.gov.uk

Status
complete
Procedure
selective
Value
321000.0 GBP
Published
23 Feb 2026, 15:47
Deadline
30 Nov 2025, 12:00
Contract Start
26 Dec 2025, 00:00
Contract End
25 Dec 2028, 23:59
Category
services
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
Inform Communications
Official Source
Open Contracts Finder

Description

Call-off from G-Cloud 14 framework. Engage Chatbot/Virtual Assistant (Service ID 427098412558827) Engage Telephony DTMF Self Service IVR (Service ID 671778185826929) Engage Telephony Voice and Survey Forms (Service ID 765780190637105) Contract period - 2 years with option for additional 1-year extension.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

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