TPT134 - Single Customer View Data Platform & CRM - Implementation & Managed Service

{
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        "startDate": "2026-01-06T00:00:00Z"
      },
      "date": "2026-01-06T00:00:00Z",
      "datePublished": "2026-01-09T14:40:03Z",
      "documents": [
        {
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          "documentType": "awardNotice",
          "format": "text/html",
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          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/19303ddc-c374-4caf-8b2d-c43c4959b31c"
        },
        {
          "description": "Please follow this link to view the notice.",
          "documentType": "tenderNotice",
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          "url": "https://www.delta-esourcing.com/delta/respondToList.html?noticeId=1005340503"
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  "buyer": {
    "id": "GB-CFS-256552",
    "name": "Transpennine Trains Limited"
  },
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        "locality": "Manchester",
        "postalCode": "M1 6LT",
        "streetAddress": "Bridgewater House, 58-60 Whitworth Street"
      },
      "contactPoint": {
        "email": "procurement.services@tpexpress.co.uk",
        "telephone": "+447929383644"
      },
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        "legalName": "Transpennine Trains Limited"
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        "buyer"
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        "streetAddress": "60 Great Portland  Street\n        London\n        W1W 7RT"
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      "description": "IT services: consulting, software development, Internet and support",
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    "contractPeriod": {
      "endDate": "2028-01-05T23:59:59Z",
      "startDate": "2026-01-06T00:00:00Z"
    },
    "description": "TPT are looking to award agreement for the procurement of a data platform solution (known as Single Customer View) the implementation of the platform and the ongoing managed service of the data platform. Additionally, TPT are also looking to award an agreement for the Managed Service of its current CRM solution. For the avoidance of doubt, a new CRM solution is not included in the scope of this requirement.",
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    "mainProcurementCategory": "services",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Negotiated procedure",
    "status": "complete",
    "suitability": {
      "sme": true,
      "vcse": false
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    "tenderPeriod": {
      "endDate": "2025-10-27T00:00:00Z"
    },
    "title": "TPT134 - Single Customer View Data Platform \u0026 CRM - Implementation \u0026 Managed Service",
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}