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Contact Centre Support

COVENTRY CITY COUNCIL

Buyer Contact Info

Buyer Name: COVENTRY CITY COUNCIL

Buyer Address: Earl Street, COVENTRY, CV15RR, England

Contact Email: zahid.shaikh@coventry.gov.uk

Contact Telephone: 02476 972 742

Status
complete
Procedure
selective
Value
65125.0 GBP
Published
24 Jun 2025, 13:39
Deadline
28 Feb 2025, 17:00
Contract Start
31 Mar 2025, 23:00
Contract End
31 Mar 2026, 22:59
Category
services
CPV
48200000 - Networking, Internet and intranet software package
Region
n/a
Awarded To
TTEC Consulting (UK) Limited
Official Source
Open Contracts Finder

Description

The procurement of Managed Services support for the on-going maintenance of Microsoft Dynamics 365 Contact Centre. The services includes: • Client Success Management • Incident Management • Platform adoption hours

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

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