Buyer Name: Crown Commercial Service
Buyer Address: The Capital Building, Old Hall Street, Liverpool, L39PP, England
Contact Name: Crown Commercial Service
Contact Email: supplier@crowncommercial.gov.uk
Contact Telephone: +44 3454102222
Buyer Name: Crown Commercial Service
Buyer Address: The Capital Building, Old Hall Street, Liverpool, L39PP, England
Contact Name: Crown Commercial Service
Contact Email: supplier@crowncommercial.gov.uk
Contact Telephone: +44 3454102222
Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies. Debt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public sector bodies and future successor organisations which includes Central Government Departments and their arm's length bodies and agencies, the wider public sector and third sector including, but not limited to, local government, health, education, police, fire and rescue, housing associations and charities. This Framework Agreement replaces the Debt Management Integrator RM6180 Framework which has now expired and the Debt Management Services RM6208 framework which will expire on 03/06/2022. It is for delivery primarily within the United Kingdom, with some limited requirements overseas. The key core services include: • debt prevention services, • managed debt collection services (managing multiple collection agencies), • debt collection agency services (including International Collections), • enforcement/warrant recovery services, • debt analytics (including open-banking and complimentary data and analytics), • data aggregation and analysis services, • debt analytics/solutions software and integration, • spend recovery analysis, • debt business process outsourcing, • fraud and error prevention and analysis, • debt advice and guidance services. Additional information: Please be aware that RM6226 Debt Resolusion Services Lot 1 has been extended and the revised end date for Lot 1 is 13 December 2026. The modification extends the term of Lot 1 Managed Collection Services by twelve months. The end date changes from 13 December 2025 to 13 December 2026. No earlier modifications are relevant to this change. The reason for the modification is - Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee (Art. 43(1)(c) of Directive 2014/23/EU, Art. 72(1)(c) of Directive 2014/24/EU, Art. 89(1)(c) of Directive 2014/25/EU) he modification is required due to urgent and unforeseen circumstances that have affected the Authority's ability to conclude necessary arrangements within the original contract term. These circumstances could not reasonably have been anticipated at the time the framework was established.
{
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"startDate": "2021-12-14T00:00:00Z"
},
"date": "2021-12-14T00:00:00Z",
"datePublished": "2025-12-22T15:23:53Z",
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"name": "A list of successful suppliers can be found in the attachments a"
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"currency": "GBP"
}
}
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{
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"id": "71621000",
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{
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{
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{
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{
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"id": "79100000",
"scheme": "CPV"
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{
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{
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"id": "79311400",
"scheme": "CPV"
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{
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"id": "79313000",
"scheme": "CPV"
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{
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{
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"scheme": "CPV"
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{
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"id": "79620000",
"scheme": "CPV"
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{
"description": "Investigation and security services",
"id": "79700000",
"scheme": "CPV"
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{
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"scheme": "CPV"
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{
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"id": "79994000",
"scheme": "CPV"
}
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"classification": {
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"id": "48440000",
"scheme": "CPV"
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"contractPeriod": {
"endDate": "2026-12-13T23:59:59Z",
"startDate": "2025-12-14T00:00:00Z"
},
"datePublished": "2021-07-21T13:06:16+01:00",
"description": "Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies.\r\n\r\nDebt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public sector bodies and future successor organisations which includes Central Government Departments and their arm\u0027s length bodies and agencies, the wider public sector and third sector including, but not limited to, local government, health, education, police, fire and rescue, housing associations and charities.\r\n\r\nThis Framework Agreement replaces the Debt Management Integrator RM6180 Framework which has now expired and the Debt Management Services RM6208 framework which will expire on 03/06/2022. It is for delivery primarily within the United Kingdom, with some limited requirements overseas.\r\n\r\nThe key core services include:\r\n\u2022 debt prevention services,\r\n\u2022 managed debt collection services (managing multiple collection agencies),\r\n\u2022 debt collection agency services (including International Collections),\r\n\u2022 enforcement/warrant recovery services,\r\n\u2022 debt analytics (including open-banking and complimentary data and analytics),\r\n\u2022 data aggregation and analysis services,\r\n\u2022 debt analytics/solutions software and integration,\r\n\u2022 spend recovery analysis,\r\n\u2022 debt business process outsourcing,\r\n\u2022 fraud and error prevention and analysis,\r\n\u2022 debt advice and guidance services.\r\n\r\nAdditional information: Please be aware that RM6226 Debt Resolusion Services Lot 1 has been extended and the revised end date for Lot 1 is 13 December 2026.\r\nThe modification extends the term of Lot 1 Managed Collection Services by twelve months. The end date changes from 13 December 2025 to 13 December 2026. No earlier modifications are relevant to this change.\r\nThe reason for the modification is -\r\nNeed for modification brought about by circumstances which a diligent contracting authority/entity could not foresee (Art. 43(1)(c) of Directive 2014/23/EU, Art. 72(1)(c) of Directive 2014/24/EU, Art. 89(1)(c) of Directive 2014/25/EU)\r\nhe modification is required due to urgent and unforeseen circumstances that have affected the Authority\u0027s ability to conclude necessary arrangements within the original contract term. These circumstances could not reasonably have been anticipated at the time the framework was established.",
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},
"title": "Debt Resolution Services - Lot 1 extension",
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}
}
}