Trader Support Service

{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2032-12-15T23:59:59Z",
        "startDate": "2025-12-16T00:00:00Z"
      },
      "date": "2025-11-27T00:00:00Z",
      "datePublished": "2025-12-17T11:15:18Z",
      "documents": [
        {
          "datePublished": "2025-12-17T11:15:18Z",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/3821af5d-0d72-40ae-9e50-70479fd30cc6"
        }
      ],
      "id": "ocds-b5fd17-cffdc43b-2b1b-457c-a2e8-be7adb33db39-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-08568559",
          "name": "Netcompany UK Limited"
        }
      ],
      "value": {
        "amount": 245186136,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-GOR-D25",
    "name": "H M REVENUE \u0026 CUSTOMS"
  },
  "date": "2025-12-17T11:15:18Z",
  "id": "3821af5d-0d72-40ae-9e50-70479fd30cc6-875523",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-cffdc43b-2b1b-457c-a2e8-be7adb33db39",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "LONDON",
        "postalCode": "SS991AA",
        "streetAddress": "100 PARLIAMENT STREET"
      },
      "contactPoint": {
        "email": "bhavina.patel1@hmrc.gov.uk",
        "name": "Bhavina Patel"
      },
      "id": "GB-GOR-D25",
      "identifier": {
        "id": "D25",
        "legalName": "H M REVENUE \u0026 CUSTOMS",
        "scheme": "GB-GOR"
      },
      "name": "H M REVENUE \u0026 CUSTOMS",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "33 King William Street, London, England, EC4R 9AT"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-COH-08568559",
      "identifier": {
        "id": "08568559",
        "legalName": "Netcompany UK Limited",
        "scheme": "GB-COH"
      },
      "name": "Netcompany UK Limited",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "additionalClassifications": [
      {
        "description": "Specialist training services",
        "id": "80510000",
        "scheme": "CPV"
      },
      {
        "description": "Services furnished by business, professional and specialist organisations",
        "id": "98110000",
        "scheme": "CPV"
      }
    ],
    "classification": {
      "description": "System and support services",
      "id": "72250000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2032-12-15T23:59:59Z",
      "startDate": "2025-12-16T00:00:00Z"
    },
    "datePublished": "2025-02-17T18:02:04Z",
    "description": "The TSS supports traders to submit declarations via a digital platform with self-serve guidance and contact centre support on how to complete digital declarations. The service will be free to access for businesses moving goods between Northern Ireland (NI) and Great Britain (GB) under the Windsor Framework.\r\n\r\nThe Trader Support Service is made up of two key elements:  \r\n- System: A digital platform system to enable traders to submit information to meet requirements under the Windsor Framework. \r\n- Service: Customer support service, providing information and guidance for businesses on how to submit compliant declarations and the steps they need to take to comply with regulations.\r\n\r\nThe contract services shall run for an initial period of 5 years, with the option to extend for two further periods of 12 months.",
    "id": "CW104397",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Competitive dialogue (above threshold)",
    "status": "complete",
    "suitability": {
      "sme": false,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-03-20T13:00:00Z"
    },
    "title": "Trader Support Service",
    "value": {
      "amount": 370000000,
      "currency": "GBP"
    }
  }
}