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IT Helpdesk Software

Stroud District Council

Buyer Contact Info

Buyer Name: Stroud District Council

Buyer Address: Ebley Mill, Ebley Wharf, STROUD, GL5 4UB, England

Contact Name: Jo Spain

Contact Email: jo.spain@stroud.gov.uk

Status
complete
Procedure
selective
Value
26136.0 GBP
Published
13 Nov 2025, 09:22
Deadline
31 Jul 2025, 23:00
Contract Start
05 Aug 2025, 23:00
Contract End
05 Aug 2027, 22:59
Category
services
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
Freshworks Incorporated
Official Source
Open Contracts Finder

Description

Contract award notice only - call off from a framework

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload 
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        "endDate": "2027-08-05T23:59:59+01:00",
        "startDate": "2025-08-06T00:00:00+01:00"
      },
      "date": "2025-08-04T00:00:00+01:00",
      "datePublished": "2025-11-13T09:22:12Z",
      "documents": [
        {
          "datePublished": "2025-11-13T09:22:12Z",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/3e43dbff-c2aa-46c6-9787-fa5ada73c2ea"
        }
      ],
      "id": "ocds-b5fd17-3a6b4430-41cb-421b-b742-667ef8bc3d43-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-CFS-327417",
          "name": "Freshworks Incorporated"
        }
      ],
      "value": {
        "amount": 26136,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/JF9Hs7eD",
    "name": "Stroud District Council"
  },
  "date": "2025-11-13T09:22:12Z",
  "id": "3e43dbff-c2aa-46c6-9787-fa5ada73c2ea-871956",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-3a6b4430-41cb-421b-b742-667ef8bc3d43",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "STROUD",
        "postalCode": "GL5 4UB",
        "streetAddress": "Ebley Mill, Ebley Wharf"
      },
      "contactPoint": {
        "email": "jo.spain@stroud.gov.uk",
        "name": "Jo Spain"
      },
      "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/JF9Hs7eD",
      "identifier": {
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        "legalName": "Stroud District Council",
        "scheme": "GB-SRS"
      },
      "name": "Stroud District Council",
      "roles": [
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    },
    {
      "address": {
        "streetAddress": "2950 S. Delaware Street, Suite 201, San Mateo, CA 94403"
      },
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  "tender": {
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    },
    "contractPeriod": {
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      "startDate": "2025-08-06T00:00:00+01:00"
    },
    "description": "Contract award notice only - call off from a framework",
    "id": "334/ML/js",
    "items": [
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        "deliveryAddresses": [
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            "countryName": "United Kingdom",
            "region": "South West"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Call-off from a framework agreement",
    "status": "complete",
    "suitability": {
      "sme": true,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-08-01T00:00:00+01:00"
    },
    "title": "IT Helpdesk Software",
    "value": {
      "amount": 26136,
      "currency": "GBP"
    }
  }
}