Buyer Name: Hertfordshire County Council - Adult Care Services
Buyer Address: Pegs Lane, Hertford, Hertfordshire, SG13 8DE, United Kingdom
Contact Name: Tim Napper (HCC)
Contact Email: tim.napper@hertfordshire.gov.uk
Contact Telephone: 01438 843710
Buyer Name: Hertfordshire County Council - Adult Care Services
Buyer Address: Pegs Lane, Hertford, Hertfordshire, SG13 8DE, United Kingdom
Contact Name: Tim Napper (HCC)
Contact Email: tim.napper@hertfordshire.gov.uk
Contact Telephone: 01438 843710
Hertfordshire County Council went out to procurement for the Provision of a carers breaks service. This has now been awarded to multiple Providers. Award Ref no: 2025/S 000-020582 Hertfordshire County Council (the 'Council') acting as lead commissioner on behalf of District funding partners wishes to procure a countywide Framework Agreement for a carer breaks service to support and provide respite for carers in Hertfordshire. Service Providers will be required to be registered with the Quality Care Commission (C Q C) and to maintain that registration throughout the duration of the Framework. The Service Provider must be able to demonstrate a commitment to maintaining and delivering high quality services for adults with a variety of needs and/or conditions and provide services where all aspects of a person's care are met. The Service Provider must provide services that meet the needs of the individual and are provided by competent staff in a way that supports the safety and security of the person supported. The Services will be responsive, reliable and maintain a person's dignity and respect at all times- be accessible and delivered with understanding and without discrimination. The Services will support Carers caring for an adult aged 18 and over who are ordinarily resident and living in Hertfordshire. -The Breaks Services- shall be open to anyone meeting these criteria and who has been assessed to meet the Council's eligibility criteria for unmet needs. This will include older adults (65 plus), adults with learning disabilities, physical disabilities, autism or people who have other Neurodiversity, or mental health conditions (including people who experience suicidal ideation). The services will include a range of provision to enable the carer to take a break from their caring role. This will include but is not limited to supporting the person they care for in their own home, supporting the person they care for to access community-based services, supporting the Carer and the person they care for to access the wider community. The Service aim is to allow people to live as independently as possible in their own home and communities. The Services will be pivotal in preventing people from going into bed-based services such as residential homes, hospital, or other formal care settings and to support Carers to continue in their caring role for as long as they wish to do so. The Service Provider will ensure that their delivery of Carers support services is part of a network of services, which is underpinned by partnership working with a wide range of agencies. These will include but not be limited to: Adult Care Services, Hertfordshire and West Essex Integrated Care Board and Integrated Care System, Adult Community Health Services, Hertfordshire Care Providers Association and the Voluntary and Community Sector. The Service Provider will ensure that...
No linked documents found for this notice.
{
"awards": [
{
"contractPeriod": {
"endDate": "2027-04-30T23:59:59+01:00",
"startDate": "2025-05-01T00:00:00+01:00"
},
"date": "2025-03-08T00:00:00Z",
"datePublished": "2025-05-12T16:46:21+01:00",
"documents": [
{
"datePublished": "2025-05-12T16:46:21+01:00",
"description": "Awarded contract notice on Contracts Finder",
"documentType": "awardNotice",
"format": "text/html",
"id": "1",
"language": "en",
"url": "https://www.contractsfinder.service.gov.uk/Notice/55796e08-8292-4128-b950-ebff65ed3c05"
}
],
"id": "ocds-b5fd17-cba1c78e-a1e5-41bf-a916-0db8e4d82eab-1",
"status": "active",
"suppliers": [
{
"id": "GB-CFS-241024",
"name": "A\u0026A Homecare Ltd T/A My Homecare"
},
{
"id": "GB-CFS-152182",
"name": "Care By Us Ltd"
},
{
"id": "GB-CFS-241057",
"name": "Chelmscare Ltd"
},
{
"id": "GB-CFS-241058",
"name": "Cherish Social Care"
},
{
"id": "GB-CFS-241063",
"name": "Crossroads Caring For Life"
},
{
"id": "GB-CFS-241064",
"name": "DEPENDABILITY LIMITED"
},
{
"id": "GB-CFS-241071",
"name": "Eamal LTD"
},
{
"id": "GB-CFS-308750",
"name": "Eastview Healthcare Services Ltd"
},
{
"id": "GB-CFS-317312",
"name": "Etrum Healthcare Services Ltd"
},
{
"id": "GB-CFS-241075",
"name": "Eureka Care Services"
},
{
"id": "GB-CFS-241078",
"name": "First Choice Medical Solutions Ltd"
},
{
"id": "GB-CFS-241079",
"name": "Firstpoint Homecare Ltd"
},
{
"id": "GB-CFS-317313",
"name": "Hatwel LTD"
},
{
"id": "GB-CFS-241085",
"name": "Heriitage Care Ltd"
},
{
"id": "GB-CFS-241087",
"name": "Hertsmere Valley Care Services Ltd"
},
{
"id": "GB-CFS-241098",
"name": "Joy Caring Services Limited"
},
{
"id": "GB-CFS-241104",
"name": "Lima homecare LTD"
},
{
"id": "GB-CFS-317314",
"name": "Luchi Healthcare limited"
},
{
"id": "GB-CFS-241112",
"name": "Medow Care Services Ltd"
},
{
"id": "GB-CFS-241121",
"name": "Nursing Care Personnel Ltd"
},
{
"id": "GB-CFS-317315",
"name": "Oaktree Homecare Service Ltd"
},
{
"id": "GB-CFS-241123",
"name": "onecare"
},
{
"id": "GB-CFS-241126",
"name": "Pine Health Care Services Limited"
},
{
"id": "GB-CFS-241134",
"name": "Roch2 T/A Bluebird Care (East Herts)"
},
{
"id": "GB-CFS-317316",
"name": "Serve Homecare Ltd"
},
{
"id": "GB-CFS-241138",
"name": "SKL Professional Recruitment Agency Ltd"
},
{
"id": "GB-CFS-317317",
"name": "Smartlinks Care Services Uk Ltd"
},
{
"id": "GB-CFS-317318",
"name": "SODARK CARE LTD"
},
{
"id": "GB-CFS-317319",
"name": "SSA Quality Care Limited"
},
{
"id": "GB-CFS-317320",
"name": "TOTAL CARE AND COMPLIANCE SERVICES LTD (UK) (09360464)"
},
{
"id": "GB-CFS-317321",
"name": "TuVida"
},
{
"id": "GB-CFS-241148",
"name": "Urban Cousins Care Limited"
},
{
"id": "GB-CFS-317322",
"name": "Walfinch Welwyn \u0026 Bishop\u0027s Stortford"
}
],
"value": {
"amount": 14600000,
"currency": "GBP"
}
}
],
"buyer": {
"id": "GB-CFS-194706",
"name": "Hertfordshire County Council - Adult Care Services"
},
"date": "2025-05-12T16:46:24+01:00",
"id": "55796e08-8292-4128-b950-ebff65ed3c05-844829",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-b5fd17-cba1c78e-a1e5-41bf-a916-0db8e4d82eab",
"parties": [
{
"address": {
"countryName": "United Kingdom",
"locality": "Hertfordshire",
"postalCode": "SG13 8DE",
"streetAddress": "Pegs Lane, Hertford"
},
"contactPoint": {
"email": "tim.napper@hertfordshire.gov.uk",
"name": "Tim Napper (HCC)",
"telephone": "01438 843710"
},
"id": "GB-CFS-194706",
"identifier": {
"legalName": "Hertfordshire County Council - Adult Care Services"
},
"name": "Hertfordshire County Council - Adult Care Services",
"roles": [
"buyer"
]
},
{
"address": {
"streetAddress": "Hart House Business Centre, Kimpton Road, Luton, Bedforshire, United Kingdom, LU2 0LA"
},
"id": "GB-CFS-241024",
"identifier": {
"legalName": "A\u0026A Homecare Ltd T/A My Homecare"
},
"name": "A\u0026A Homecare Ltd T/A My Homecare",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "Millars Three, Southmill Road, Bishops Stortford, Hertfordshire, United Kingdom, CM23 3DH"
},
"id": "GB-CFS-152182",
"identifier": {
"legalName": "Care By Us Ltd"
},
"name": "Care By Us Ltd",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "Ground Floor, 2 Penta Court,, Station Road., Borehamwood., United Kingdom, WD6 1SL"
},
"id": "GB-CFS-241057",
"identifier": {
"legalName": "Chelmscare Ltd"
},
"name": "Chelmscare Ltd",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "Regus 2nd floor, titan court, Bishops aquare, Hatfield, Hertfordshire, United Kingdom, Al10 9na"
},
"id": "GB-CFS-241058",
"identifier": {
"legalName": "Cherish Social Care"
},
"name": "Cherish Social Care",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "Suite 20, Intech House, Wilbury Way, Hitchin, Hertfordshire, United Kingdom, SG4 0TW"
},
"id": "GB-CFS-241063",
"identifier": {
"legalName": "Crossroads Caring For Life"
},
"name": "Crossroads Caring For Life",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "Canal Side House, 72 Devon Close, Perivale, Middlesex, United Kingdom, UB6 7DR"
},
"id": "GB-CFS-241064",
"identifier": {
"legalName": "DEPENDABILITY LIMITED"
},
"name": "DEPENDABILITY LIMITED",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "Enterprise House, Maxted Road,, Hemel Hempstead, Hertfordshire, United Kingdom, HP2 7BT"
},
"id": "GB-CFS-241071",
"identifier": {
"legalName": "Eamal LTD"
},
"name": "Eamal LTD",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "31 , Montagu Street, Kettering, Northamptonshiire, United Kingdom, NN16 8XG"
},
"id": "GB-CFS-308750",
"identifier": {
"legalName": "Eastview Healthcare Services Ltd"
},
"name": "Eastview Healthcare Services Ltd",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "65 Haseldine Meadows, Hatfield, Hertfordshire, United Kingdom, AL10 8HA"
},
"id": "GB-CFS-317312",
"identifier": {
"legalName": "Etrum Healthcare Services Ltd"
},
"name": "Etrum Healthcare Services Ltd",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "5F Lawrence Close , Hertford, Hertfordshire, United Kingdom, SG14 2HH"
},
"id": "GB-CFS-241075",
"identifier": {
"legalName": "Eureka Care Services"
},
"name": "Eureka Care Services",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "First Floor, Hatton House, Church Lane, Cheshunt, Hertfordshire, United Kingdom, EN8 0DW"
},
"id": "GB-CFS-241078",
"identifier": {
"legalName": "First Choice Medical Solutions Ltd"
},
"name": "First Choice Medical Solutions Ltd",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "Kingston House, Towers Business Park, Wilmslow Road, Manchester, Hertfordshire, United Kingdom, M20 2LD"
},
"id": "GB-CFS-241079",
"identifier": {
"legalName": "Firstpoint Homecare Ltd"
},
"name": "Firstpoint Homecare Ltd",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "The Gatehouse, Alban Park, Hatfield Road, St Albans, United Kingdom, AL4 0JJ"
},
"id": "GB-CFS-317313",
"identifier": {
"legalName": "Hatwel LTD"
},
"name": "Hatwel LTD",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "Kings Court, London Road, Stevenage, Hertfordshire, United Kingdom, SG1 2NG"
},
"id": "GB-CFS-241085",
"identifier": {
"legalName": "Heriitage Care Ltd"
},
"name": "Heriitage Care Ltd",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "9 Bell Lane, Hendon, London, United Kingdom, NW4 2BP"
},
"id": "GB-CFS-241087",
"identifier": {
"legalName": "Hertsmere Valley Care Services Ltd"
},
"name": "Hertsmere Valley Care Services Ltd",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "Suite 1B Mindenhall Court,, R/O 17 High St, Old Town, Stevenage, Hertfordshire, United Kingdom, SG1 3BG"
},
"id": "GB-CFS-241098",
"identifier": {
"legalName": "Joy Caring Services Limited"
},
"name": "Joy Caring Services Limited",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "2a Park Road Sandy , United Kingdom, SG19 1AA"
},
"id": "GB-CFS-241104",
"identifier": {
"legalName": "Lima homecare LTD"
},
"name": "Lima homecare LTD",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "Suite G04 1 Quality Court,, Chancery Lane, London, , England, Greater London , -1, WC2A 1HR"
},
"id": "GB-CFS-317314",
"identifier": {
"legalName": "Luchi Healthcare limited"
},
"name": "Luchi Healthcare limited",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "Unit 25, Fiddlebridge Industrial Area, Hatfield, Hertfordshire, United Kingdom, AL10 0DE"
},
"id": "GB-CFS-241112",
"identifier": {
"legalName": "Medow Care Services Ltd"
},
"name": "Medow Care Services Ltd",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "31, Heron Way, Hertfordshire, Hatfield, United Kingdom, AL10 8QP"
},
"id": "GB-CFS-241121",
"identifier": {
"legalName": "Nursing Care Personnel Ltd"
},
"name": "Nursing Care Personnel Ltd",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "2nd Floor, Titan Court, United Kingdom, AL10 9NA"
},
"id": "GB-CFS-317315",
"identifier": {
"legalName": "Oaktree Homecare Service Ltd"
},
"name": "Oaktree Homecare Service Ltd",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "91 Welldon Crescent, Welldon Crescent, Harrow, middlesex, United Kingdom, HA1 1QW"
},
"id": "GB-CFS-241123",
"identifier": {
"legalName": "onecare"
},
"name": "onecare",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "27 Brimstone Drive, Stevenage, United Kingdom, SG1 4FX"
},
"id": "GB-CFS-241126",
"identifier": {
"legalName": "Pine Health Care Services Limited"
},
"name": "Pine Health Care Services Limited",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "Unit 16, Office A, The Mead Business Centre, Mead Lane , Hertford, Hertfordshire, United Kingdom, SG13 7BJ"
},
"id": "GB-CFS-241134",
"identifier": {
"legalName": "Roch2 T/A Bluebird Care (East Herts)"
},
"name": "Roch2 T/A Bluebird Care (East Herts)",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "The Old Bank, 162 Highstreet, Stevenage, Hertfordshire, United Kingdom, SG13LL"
},
"id": "GB-CFS-317316",
"identifier": {
"legalName": "Serve Homecare Ltd"
},
"name": "Serve Homecare Ltd",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "5, Edinburgh Mews, Watford, Hertfordshire, United Kingdom, WD19 4FS"
},
"id": "GB-CFS-241138",
"identifier": {
"legalName": "SKL Professional Recruitment Agency Ltd"
},
"name": "SKL Professional Recruitment Agency Ltd",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "suite B2 London House Business Centre Thames Road, Crayford, United Kingdom, Da1 4SL"
},
"id": "GB-CFS-317317",
"identifier": {
"legalName": "Smartlinks Care Services Uk Ltd"
},
"name": "Smartlinks Care Services Uk Ltd",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "WOODHALL FARM, 51BRONTE CRESCENT, HEMEL HEMPSTEAD, HERTFORDSHIRE, United Kingdom, HP2 7NS"
},
"id": "GB-CFS-317318",
"identifier": {
"legalName": "SODARK CARE LTD"
},
"name": "SODARK CARE LTD",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "5 The Courtyard, Merlin Centre, Gatehouse Close, Aylesbury, Buckinghamshire, United Kingdom, HP19 8DP"
},
"id": "GB-CFS-317319",
"identifier": {
"legalName": "SSA Quality Care Limited"
},
"name": "SSA Quality Care Limited",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "8 Nursery Gardens, Welwyn Garden City, Welwyn Garden city, 2%, United Kingdom, AL7 1SF"
},
"id": "GB-CFS-317320",
"identifier": {
"legalName": "TOTAL CARE AND COMPLIANCE SERVICES LTD (UK) (09360464)"
},
"name": "TOTAL CARE AND COMPLIANCE SERVICES LTD (UK) (09360464)",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "19 Pelham Road, Sherwood, Nottingham, Nottinghamshire, United Kingdom, NG5 1AP"
},
"id": "GB-CFS-317321",
"identifier": {
"legalName": "TuVida"
},
"name": "TuVida",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "23, Ruskin Avenue, Welling, United Kingdom, DA16 3QG"
},
"id": "GB-CFS-241148",
"identifier": {
"legalName": "Urban Cousins Care Limited"
},
"name": "Urban Cousins Care Limited",
"roles": [
"supplier"
]
},
{
"address": {
"streetAddress": "Office 20, High Oak Business Centre, 15 - 17 Gentlemens Field, Westmill Road, Ware, United Kingdom, SG12 0EF"
},
"id": "GB-CFS-317322",
"identifier": {
"legalName": "Walfinch Welwyn \u0026 Bishop\u0027s Stortford"
},
"name": "Walfinch Welwyn \u0026 Bishop\u0027s Stortford",
"roles": [
"supplier"
]
}
],
"tag": [
"award"
],
"tender": {
"additionalClassifications": [
{
"description": "Other community, social and personal services",
"id": "98000000",
"scheme": "CPV"
},
{
"description": "Social work services",
"id": "85310000",
"scheme": "CPV"
},
{
"description": "Home-help services",
"id": "98513310",
"scheme": "CPV"
},
{
"description": "Social work and related services",
"id": "85300000",
"scheme": "CPV"
}
],
"classification": {
"description": "Health and social work services",
"id": "85000000",
"scheme": "CPV"
},
"contractPeriod": {
"endDate": "2027-04-30T23:59:59+01:00",
"startDate": "2025-05-01T01:00:00+01:00"
},
"description": "Hertfordshire County Council went out to procurement for the Provision of a carers breaks service.\r\n This has now been awarded to multiple Providers.\r\n Award Ref no: 2025/S 000-020582\r\n \r\n \r\n \r\n Hertfordshire County Council (the \u0027Council\u0027) acting as lead commissioner on behalf of District funding partners wishes to procure a countywide Framework Agreement for a carer breaks service to support and provide respite for carers in Hertfordshire.\r\n Service Providers will be required to be registered with the Quality Care Commission (C Q C) and to maintain that registration throughout the duration of the Framework.\r\n \r\n The Service Provider must be able to demonstrate a commitment to maintaining and delivering high quality services for adults with a variety of needs and/or conditions and provide services where all aspects of a person\u0027s care are met. The Service Provider must provide services that meet the needs of the individual and are provided by competent staff in a way that supports the safety and security of the person supported. The Services will be responsive, reliable and maintain a person\u0027s dignity and respect at all times- be accessible and delivered with understanding and without discrimination.\r\n \r\n The Services will support Carers caring for an adult aged 18 and over who are ordinarily resident and living in Hertfordshire.\r\n \r\n -The Breaks Services- shall be open to anyone meeting these criteria and who has been assessed to meet the Council\u0027s eligibility criteria for unmet needs. This will include older adults (65 plus), adults with learning disabilities, physical disabilities, autism or people who have other Neurodiversity, or mental health conditions (including people who experience suicidal ideation).\r\n \r\n The services will include a range of provision to enable the carer to take a break from their caring role. This will include but is not limited to supporting the person they care for in their own home, supporting the person they care for to access community-based services, supporting the Carer and the person they care for to access the wider community.\r\n \r\n The Service aim is to allow people to live as independently as possible in their own home and communities. The Services will be pivotal in preventing people from going into bed-based services such as residential homes, hospital, or other formal care settings and to support Carers to continue in their caring role for as long as they wish to do so.\r\n \r\n The Service Provider will ensure that their delivery of Carers support services is part of a network of services, which is underpinned by partnership working with a wide range of agencies. These will include but not be limited to: Adult Care Services, Hertfordshire and West Essex Integrated Care Board and Integrated Care System, Adult Community Health Services, Hertfordshire Care Providers Association and the Voluntary and Community Sector. The Service Provider will ensure that...",
"id": "IT-285-8443-HCC2314981 - AWARD",
"items": [
{
"deliveryAddresses": [
{
"postalCode": "SG13 8DE"
},
{
"countryName": "United Kingdom",
"region": "East of England"
}
],
"id": "1"
}
],
"mainProcurementCategory": "services",
"minValue": {
"amount": 14591510,
"currency": "GBP"
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "complete",
"suitability": {
"sme": true,
"vcse": false
},
"tenderPeriod": {
"endDate": "2024-06-26T12:00:00+01:00"
},
"title": "HCC024/24- Provision of Carers Breaks Services - AWARD",
"value": {
"amount": 14600000,
"currency": "GBP"
}
}
}