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Agent Referred Telephone Payments Service via CCS RM1557.14 G-Cloud 14 Lot 2 Cloud Software

Southend-on-sea Borough Council

Buyer Contact Info

Buyer Name: Southend-on-sea Borough Council

Buyer Address: Civic Centre, SOUTHEND-ON-SEA, SS26EN, England

Contact Name: Niki Mistry

Contact Email: nikimistry@southend.gov.uk

Contact Telephone: 01702534921

Status
complete
Procedure
selective
Value
80000.0 GBP
Published
08 Sep 2025, 17:15
Deadline
21 Jul 2025, 09:00
Contract Start
31 Aug 2025, 23:00
Contract End
31 Aug 2028, 22:59
Category
services
CPV
66000000 - Financial and insurance services
Region
n/a
Awarded To
HeyCentric Limited
Official Source
Open Contracts Finder

Description

Southend-on-Sea City Council is looking to continue the provision of the Agent Referred Telephone Payments Solution (currently provided by HeyCentric Limited) for citizens to make payment for goods or services by telephone to Southend-on-Sea City Council. Fully PCI DSS Complaint; Fully automated payment line with customisable menu options and script, Semi-Automated payment line and Agent supported payments.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload 
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        "startDate": "2025-09-01T00:00:00+01:00"
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      "date": "2025-08-28T00:00:00+01:00",
      "datePublished": "2025-09-08T18:15:13+01:00",
      "documents": [
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          "datePublished": "2025-09-08T18:15:13+01:00",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
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          "url": "https://www.contractsfinder.service.gov.uk/Notice/5fa7b1d9-0045-4fd1-bfac-4b1648ef76af"
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      "id": "ocds-b5fd17-05e4168a-2d46-4cd7-93d0-b98f8115be8a-1",
      "status": "active",
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    "id": "DN773198",
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    "title": "Agent Referred Telephone Payments Service via CCS RM1557.14 G-Cloud 14 Lot 2 Cloud Software",
    "value": {
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}